2.QA is the abbreviation of English QUALITY ASSURANCE, which means quality assurance in Chinese. ISO 8402: 1994 defines it as "all planned and systematic activities implemented in the quality management system, and confirmed as required to provide sufficient trust to show that the entity can meet the quality requirements". Some organizations that implement ISO9000 will set up such departments or posts to be responsible for the quality assurance functions required by ISO9000 standards, and the personnel who hold such jobs are called QA personnel.
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