It can be seen from the question that the questioner did not understand the meaning of his customers' satisfaction with the company. Customer satisfaction can reflect many things, and it is a way to directly reflect customer feedback and brand promotion space from end to end. From the data analysis of customer satisfaction, we can also reflect the training situation of terminal personnel and the direction that needs improvement, and so on.

In a word, the easiest way to find the reason for choosing the topic is to find the significance of the company's customer satisfaction survey. If you find some space and ideas to improve your work experience or terminal, it will be easier to find the reason for choosing the topic.

I hope it helps you.