The secretary's etiquette accomplishment
As we know, the bounden duty of a secretary is to assist leaders, and the characteristic of a secretary's job is to deal with "people". Whether assisting leaders or dealing with "people" is, in the final analysis, interpersonal relationship. And secretary etiquette is undoubtedly more important than anything else. Elegant posture, gentle manners and modest and polite attitude are the manners, morality and culture that a good secretary must possess. It is precisely for this reason that China's Confucianism stresses "Three Cardinals and Five Permanences", "Benevolent people love others" and advocates "self-denial and courtesy" and "governing the country with courtesy". When Confucius promoted etiquette to the height of "cultivating oneself, keeping the family in order, governing the country and leveling the world", etiquette became the basis for management to govern the country and take charge of world affairs, as did secretary etiquette, which also reflected the secretary's etiquette accomplishment. Key words: secretary etiquette image, harmony between man and nature, self-cultivation, benevolence and value world: (1) Confucian culture and secretary etiquette; (2) image cultivation-harmony between man and nature; (3) Moral cultivation: (1) ethical consciousness-"neutralization" thought; (2) Self-cultivation-inner saints and outer kings; (3) the orientation of benevolence and benevolence-seeking benevolence (3) the value world of self-subjectivity (5) Conclusion (1) Confucian culture and the etiquette literacy of secretaries Confucius said: "The first king inherited heaven and unified people's feelings, so the first king died, and then the king was born." There is a cloud in the Book of Rites: "Scholars, you are in charge. Don't be too ignorant, despise ghosts and gods, test the system, and don't be benevolent, so govern Angu." There is a saying in the Three Character Classics-Disciples Rules: "Wash in the morning. Come back from the toilet and wash your hands. The crown must be straight and the knot must be tied. ..... Don't mess around and cause pollution. Clothes are expensive and clean, but not expensive. Herzen said: "The most important thing in life is politeness, which is more important than the highest wisdom and all knowledge." Mavo montague also said, "Being polite will not lose anything, but you can gain everything. "The Chinese nation has a long history of etiquette of 5,000 years. There is an old saying: "China has a big gift, so it is called summer; "It is called China because its seal is beautiful." China, China, is pregnant with a "state of etiquette". Confucius, a famous educator in ancient China and the pioneer of Confucian "rites", promoted etiquette to the height of "cultivating one's morality, keeping one's family in order, governing the country and leveling the world", and believed that etiquette was not only the basis for ordinary people to cultivate one's morality and keep one's family in order, but also the basis for leaders and managers to manage national and world affairs well. Today, thousands of years later, when etiquette has become an indispensable factor in world cultural exchanges, its function and role are more prominent. Therefore, it is most important to cultivate good manners. Secretarial work originated from slave society, and historians at that time could be regarded as the earliest secretaries in China. The official's work scope is extremely extensive, and one of the important duties is to preside over the wedding ceremony-this is a typical ceremonial court. During the Warring States period, the responsibilities and division of labor of Zhou historians were recorded in detail, which made us understand that the work of historians was inextricably linked with Li. From today's perspective, it is more appropriate to appoint historians as secretaries or assistants in secretarial work. Etiquette is the natural content of secretarial work. In modern society, secretary etiquette has also become a fixed concept to some extent. This is because: from the function and role, or from the nature, the secretary not only plays an auxiliary and coordinating role, but also participates in management and does specific copywriting work; It is not only the assistant and staff of decision makers, but also the "window" and "facade" for decision makers to communicate inside and outside. Therefore, the secretary's etiquette accomplishment is very important: pay attention to moral cultivation, etiquette, and have all kinds of knowledge, so as to leave a deep impression on people and do a better job. As far as Confucian literature is concerned, Confucianism has always been famous for its education of rites and music, paying attention to "three cardinal principles and five permanents", "benevolent people love others", advocating "self-denial and courtesy" and "governing the country with courtesy". (The Analects of Confucius Yang Huo) Disciple Zhang Zeng asked Confucius about "courtesy", and Confucius said, "Five things in the world are benevolence." "I'm sorry." Say: "public, tolerant, trustworthy, people, and benefit. There is no regret in courtesy, forgiveness will win many people, trust will embarrass people, sensitivity will make meritorious deeds, and benefit will make people feel good. " These are the five qualities that Confucius thought a qualified secretary should possess, which shows that there are certain reasons and basis. (2) Image cultivation-There is no doubt that the harmony between man and nature, etiquette still belongs to culture, is the basic element of social spiritual civilization, is the basic focus of people's observation and understanding of social civilization, and is also an effective measure to purify society and be honest. In terms of cultural accomplishment, pay attention to personal image accomplishment. Only with culture can we be natural and graceful, gentle and courteous. Confucianism advocates "harmony between man and nature", that is, seeking harmony between man and the surrounding environment, which is just like Dong Zhongshu's "harmony between things and me" and "telepathy between mind and things". Secretarial staff are responsible for assisting leaders, leading bodies and decision makers at all levels to communicate information, investigate and study, contact reception, handle documents and handle daily chores, and naturally undertake the task of dealing with various relations between nature and society. In this communication process, the personal image of the secretary is related to the overall reputation and image of the enterprise. Therefore, secretaries should pay great attention to their own etiquette image and do a good job of "facade" and "window" to establish a good organizational image. Clothing instrument is a static language for a person, just like the packaging of goods, which can convey different information for you: whether you are full of self-confidence and self-esteem, and whether you feel that you are an important task. Clothing appearance is a symbol of personality, reflecting a person's cultural accomplishment and style, and showing his occupation and status. The secretary should achieve the image of "harmony between man and nature" in daily affairs, that is, the golden mean and the harmonious way. Gfd should keep pace with the times and behave gracefully. In social occasions, it is extremely inappropriate for secretarial staff to dress neatly and neatly, decorate dignified and fit, and pursue harmony with the human body. Clothes that are too fat or too tight, trouser legs that are too big or too small, high heels that are too high, and inappropriate color matching are all inappropriate. There is a story in ancient China: A man named Hu Shitang went to Beijing to apply for a job in the Yuan Dynasty. When Kublai Khan summoned him in Yuan Shizu, he didn't find his hat crooked. Yuan Shizu said with a smile, "If you don't wear the right hat, can you still calm the world?" So Hu's hall was not put into use. This is a historical joke, but the importance of image cannot be ignored. A person's whole should be in harmony with nature, and people should conform to nature, rain or shine, and dress differently; People adapt to the surrounding environment, including private meetings, banquets and reception of foreign guests. The general requirement is to be generous, elegant, neat and decent, and not to wear fancy clothes. You should not only show your temperament with clothes, but also not be too luxurious to steal the limelight, so as not to eclipse the leader in the protagonist and be mistaken for the secretary as the protagonist. Male secretaries should not be sloppy, and female secretaries should not wear heavy makeup. Of course, what kind of appearance and demeanor you choose can largely reflect a person's personality. Under the requirement of overall unity, the pursuit of personality beauty can be said to be a major trend in modern life. Confucianism emphasizes "harmony between man and nature", but the theme is "man", because man has his own personality, which is also feasible. People often say that "only the feet know whether the shoes fit", which means that a person's clothes vary from person to person, and the same clothes will have different effects on different people, which is caused by different people's personalities and temperament. Therefore, what to wear should be based on personal characteristics, especially in line with your own personality, temperament and personality characteristics. The same is true of a person's expression, words and deeds. If a person's knowledge and thoughts are a piece of gold, then expressing thoughts and knowledge through words and deeds is like changing gold into negotiable currency. Secretaries often appear in various occasions with their superiors, and they should pay more attention to etiquette. When talking with people, your eyes should show that you are listening to the other person's conversation, you should smile sincerely, your language is elegant and euphemistic, your speaking style is relaxed and comfortable, your speaking speed is slow and elegant, and you should try not to conflict with the surrounding environment, which is also in line with the Confucian emphasis on "harmony between man and nature".