The modern competition of social etiquette is not only the competition of products and hardware, but also the competition of image and service. Etiquette is the code of conduct to show self-discipline and respect for others, the external expression of personal quality, self-cultivation and social outlook, and the concrete expression of unit image. Therefore, people pay more and more attention to etiquette, which is "the lubricant to strengthen personal quality internally, shape the image of the unit externally, and the added value of modern competition", and is an effective means to effectively improve service quality, handle customer objections and enhance corporate reputation. In life, social etiquette has become an indispensable part of us, and mastering good social etiquette knowledge is a necessary paving stone for our success. Let's start with personal etiquette 1. Dress up and dress up means that ladies should not be too gorgeous and dazzling. I don't think there are many opportunities for you to go to the interview like this. Because you are here to work, be solemn and don't give people a sense of floating. I don't think it's a good idea not to wear makeup. At the very least, I should wear some light makeup, which is also a way to respect others. Think about whether dressing up neatly makes others look comfortable! Do you think if an old farmer and a man in a suit and tie came to negotiate with you, would you choose that man in a suit and tie? During the interview, someone said, "When interviewing, don't you just put on new clothes from the inside out, dress neatly that day, and then go to the hair salon for a haircut?" In fact, it is wrong to do so. First, people will know that you are ready in advance at a glance. Sometimes Lian Gang's hair gel is still on your head, and you can tell at a glance that you just came out of the hair salon. Second, because you just put on new clothes, everything is new and you will feel very uncomfortable, so you'd better put them on one or two days in advance and get used to them. That is, it is enough to prepare for the interview one or two days in advance. Bring more resumes when you interview, because the resumes you gave to the interviewer have been booked into a thick dozen. He needs to look at your resume and rummage through it to find it. At this time, you should take out your prepared resume and give it to him. He will feel very comfortable. After the interview, you should write a letter of thanks to the interviewer. Although many people generally don't write now, it's etiquette. I still hope that everyone will write it. If you don't think others can write, will it attract your attention if you write? When interviewing or meeting, bring a notebook with delicate leather and a good pen. Don't just find a notebook or pen. Go half an hour before the interview. Familiar with their front desk. The front desk is the key person. Ask for more information about interviewing your supervisor. Such as address, etc. Once, a Ms. Wang received a phone call and said, Hello, this is Wang Hao from XX Company. Please come to our company for an interview at nine tomorrow. The next day, he arrived at 8: 30 and chatted with the receptionist for a while. The waiter made a phone call and said, "Mr. Wang, Miss Wang has arrived." Then she realized that it was Mr. Wang who called her Before that, she regarded this man as a nobody. Because what people usually say is what little people or employees do. So when she went in for an interview, she said hello! Manager Wang. Imagine if she said, hello, Wang Hao! What does Mr. Wang think? "Miss Wang" has been calling for several years and is used to it. Can he get used to suddenly calling him Wang Hao? Second, introduce yourself. You should be prepared: on less important occasions. For example, on the train and other occasions, just say your name and don't report your position. Work style: Hello, I am the manager of XX Company. Communication: Hello, I'm XX. Please take care of me or give me a business card. More casual. Etiquette: such as opening ceremony, flag-raising ceremony, etc. More solemn. Third, eye contact time: talk to people for 30 minutes. If the other person looks at you for only 10 minutes, it means that he is belittling you. If 10 minutes to 20 minutes, it means that he is very friendly to you. 20 minutes to 30 minutes explain two situations: First, pay attention. Second, hostility. That is, when talking with others, keep your eyes on 2/3 of the conversation time. Location: On the forehead, it belongs to the official gaze. Things that are not too important will not take long. On the eyes, it belongs to attention gaze. Eye-to-lip is a social gaze. From the eyes to the chest, it is an intimate gaze. Angle: Head-up, representing equality. Squinting is rude. Looking down: looking down from above, looking down on others. Fourth, the face is sometimes wrinkled, indicating that it is unacceptable. Pursed lips indicate anger. "oh" Express surprise!