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A Paper on the Delivery Service Platform
According to media reports, in May, 200212002, Dr. Chen Long of Peking University spent five months on-the-spot investigation and completed his doctoral thesis on selling abroad, and finally came to the conclusion that the current platform for selling abroad is a kind of oppression to the riders who sell abroad. After the news was fermented on social platforms, it caused widespread concern and discussion among netizens.

Some netizens believe that the current take-away platform alienates take-away riders into digital workers through data, so that take-away riders are always on the verge of danger; Some netizens also believe that for this kind of algorithmic black box, it is necessary to have the intervention of relevant state departments and replace technical rationality with humanistic care. So how difficult is it to take out riders now? The author will talk about his own views.

First, the management of take-away platform is the management of selling riders in the take-away platform at present, which was put forward by Fei Xiaotong, a sociologist in China. In the current take-away platform, it seems that he has become a digital worker trapped in the system through the reward and punishment mechanism for selling riders abroad. Last year, an article entitled "Takeaway Riders, Trapped in the System" exploded the circle of friends and exposed the control of the takeaway platform to sell riders.

Second, there is a lack of humanistic care under the cold data. Under the current integration of artificial intelligence, 5G, big data technology and all walks of life, it has brought a problem, that is, the lack of humanistic care under artificial intelligence, and the takeaway rider is a person rather than a machine. However, in the system of take-away platform, take-away riders seem to be a subroutine in the system, which also makes many take-away riders always linger on the edge of danger in order to get higher commission.

Third, this kind of digital black box urgently needs the intervention of relevant state departments. In fact, the problem brought by the rise of big data technology is not just squeezing takeaway riders. For example, the rise of algorithm recommendation has led to the emergence of information cocoon and filtering bubble in the internet field today. This kind of digital black box urgently needs the intervention of relevant state departments.