Main differences between Dulux's self-operated flagship store in JD.COM and Dulux's flagship store.
First, the difference between warehousing
JD。 COM's self-operated products are stored in JD.COM. COM's own storage center, the self-operated products are equivalent to the goods purchased by JD.COM from suppliers, and JD.COM sells them on the platform.
The official flagship store in JD.COM is a shop opened by various merchants on the platform of JD.COM. In fact, various businesses are still operating, and the goods are also stored in their own warehouses. So, the difference between JD. COM's self-operated flagship store and JD.COM. The flagship store of COM is the difference between warehousing.
Second, the difference in arrival speed.
JD。 COM's self-operated delivery mode is "2 1 1 limited time", which can basically deliver goods in more than ten hours. Submit the spot order before 1 1: 00 in the morning of the same day (counting from the time when the order enters the outbound state) and deliver it on the same day; Spot orders submitted before 1 1: 00 in the evening (calculated from the time when the order enters the warehousing state) will be delivered before 14: 00 the next day.
JD.COM has built seven large-scale warehousing and logistics centers throughout the country, covering every city, town and village in the country. To put it simply, no matter where you are in China, as long as you take a picture of the baby in your own store in JD.COM, she will automatically choose the nearest warehousing and logistics center, immediately process the order and deliver it nearby.
JD。 COM's self-operated logistics system is divided into three parts: small and medium-sized logistics, bulk logistics and cold chain logistics. According to the nature of the baby, decide what kind of logistics distribution. For example, if you take a large cargo, there will be a special large-scale logistics department to deliver it, including door-to-door delivery, unpacking inspection and so on.
The official flagship store in JD.COM is essentially a store opened by the merchants themselves on the platform of JD.COM, and the storage is also their own storage center. In this case, the goods bought by the official flagship store will still be delivered through the courier company, which will take about 3 days to receive.
Third, the difference of ownership of operating income.
JD。 COM's self-operated operating income belongs to JD.COM Company, while the official flagship store income belongs to merchants. JD。 The independent operation of COM can contribute a large part of sales revenue to JD.COM every year.
20 19, JD.COM ranked 139, Alibaba 182, Tencent 237. The main reason for this situation is that the ranking of the world's top 500 companies is based on sales revenue. 20 19 in the Fortune China 500 list, JD.COM. COM's revenue reached 462 billion, ranking 17. And Alibaba ranked 24th.
Fourth, after-sales differences.
JD。 The self-operated after-sales service of COM is very convenient. It's convenient to return goods. If you are not satisfied with the goods for 7 days, you can return them for no reason. You can directly initiate a return in the background. You don't need to communicate with the merchants at all. You can also choose the time for Jingdong Express to pick it up, which is simple and convenient. The flagship store also has no reason to return the goods within 7 days, but it needs to communicate and negotiate with the store to reach an agreed return agreement.
Verbs (short for verb) mark differences.
The difference between the two signs lies in the upper left corner of the commodity title. If there is the word "self-operated", it means that it is a self-operated store in JD.COM; On the contrary, it is the goods of the third party or the official flagship store.