Keywords: interpersonal communication; Current situation; suggestion
introduce
With the continuous progress of science and human beings, in the era of global integration, high technology and high competition, people-oriented management thought has been paid more and more attention. Talent is the key to competition in the era of knowledge economy, and talent resources are the first resource of knowledge economy. The traditional single-person problem-solving has become weaker and weaker, and it has been replaced by team strength, cooperation and division of labor, and the combination of people with different professional skills and organic systems. Apollo spacecraft landed on the moon, Shenzhou VI ascended to the sky, and computers developed rapidly ... The development of modern enterprises condensed the wisdom and strength of all mankind. Production needs communication, family needs communication, friends need communication, marketing needs communication, performance needs communication, education needs communication ... and interpersonal relationship is not only an image description of the subtle relationship between people, but also a reflection of an idea, an attitude and a skill. If college students do well in interpersonal communication, they will succeed in the highly competitive talent market.
I. The concept of communication
Communication is very important for the work effect of any group or organization, and the establishment and maintenance of interpersonal relationship also depends on the communication of information. Communication is the process of transmitting ideas and exchanging intelligence and information between people. The tools people use to convey information include not only language, words and symbols, but also gestures and behaviors. The most basic elements of communication are: information sender, information channel and information receiver. The sender of information is the source of information exchange, which is
A purposeful information disseminator. Information is the content of communication, that is, expressing the main ideas, viewpoints, needs, opinions and news of communication. Channel is a way to transmit information, and information must be included in the channel to communicate. Sound, light, electricity, animals, things, people, newspapers, radio and television are all media for information transmission. After receiving the information, the information receiver can understand and identify the information after decoding, so as to achieve the purpose of communication.
Second, the analysis of the current situation of college students' interpersonal communication
In society, interpersonal communication is essential. People in society are always in a certain social relationship, and college students are inseparable from people. Harmonious interpersonal relationship is not only an indispensable condition for college students' mental health, but also an important way for college students to obtain mental health. College students focus on their studies and spend most of their time on campus, which makes them less or unwilling to pay attention to interpersonal communication, and their communication scope is relatively narrow, while some people are relatively autistic. Long-term study and examination pressure have made college students accustomed to this mode of communication with people. This relatively passive communication is a manifestation of long-term psychological depression, so that such a college student suddenly faces the problem of positive communication, which often makes him feel overwhelmed and unable to overcome a series of problems at once, such as:
1, inferiority complex. The long-term lifestyle of school and home makes it difficult for college students to adapt to the relatively relaxed environment and always feel inexplicable anxiety; When you meet a stranger face to face, you often feel unnatural; Students who see better grades than themselves often avoid it intentionally or unintentionally; When the teacher calls his name, the first reaction is always what he did wrong and so on. These are all manifestations of inferiority.
2. Impulsive psychology. Nowadays, many college students are only children and are always taken care of by their parents, so it is inevitable that they will have a feminine taste and always be self-centered when encountering problems. Many interpersonal conflicts among college students occur in trivial business, which are often unintentional collisions, casual verbal injuries, or petty gains. Originally, all you had to do was say hello and apologize, and it would be all right, but both sides were "angry". Instead of saying hello and apologizing, they made rude remarks and finally quarreled. What's more, one refused, the other punched each other, broke his head and regretted it afterwards.
3. Closed psychology. One of the manifestations of harmonious interpersonal relationships among college students is their willingness to associate with others. However, some college students form different degrees of closed psychology for various reasons, which hinders the formation of their normal interpersonal relationships. Some are introverted, and the exposed performance is not obvious, which is mistaken for closed. Some people are always tired because of intense study, and naturally they have no enthusiasm. Others are caused by psychological trauma. Psychological closure often allows you to find a solution when you encounter difficulties and bear it silently when you are in pain.
. Over time, psychological problems accumulate in the heart, leading to more autism, less communication with people, and even more unsociable, rejected by everyone, thus forming a vicious circle.
Third, the importance of interpersonal communication.
(1) Why is it interpersonal communication?
1. Interpersonal communication is an important way for human society to exist and an important way for people to know, understand and cooperate with each other. With the in-depth development of reform and opening-up, the fields of people's exchanges and contacts have been continuously broadened, and its role has become more and more prominent, and more and more attention has been paid to it.
2. The most common communication in the workplace is interpersonal communication, which often occurs with superiors, colleagues, subordinates, customers, family members, friends and others. In fact, as long as people live in society, they can't do without communication.
Let's not talk about the overall situation. From a small angle, let's say from our side: interpersonal communication is also indispensable. Only by communicating effectively with others can you understand the character and morality of the people around you, and the product is the degree of harmony between you and others. To put it bluntly, only good communication can make you live in peace with others. Only by communicating with each other can colleagues understand each other's inner world and know each other's likes and dislikes, so that they will not run into a wall in their daily work.
(B) the importance of interpersonal communication
1, in today's society, all kinds of people are hard to prevent; The workplace is like a battlefield, where everyone desperately attacks each other and shirks their responsibilities; The workplace is like a stage where everyone dances and shows their talents. Improving the relationship with others is essential, and interpersonal communication is very important!
Only when a person can communicate with others accurately and timely can interpersonal relationships be established, and they are firm and lasting. Conversely, I can achieve myself in my career, and I will succeed in the end.
Rockefeller, the oil king, said: "If interpersonal skills are the same commodity as sugar or coffee, I am willing to pay a price more precious than anything in the world." This shows the importance of communication. If people can't communicate well with each other and can't tell each other what they really think, it will cause misunderstanding or make jokes. Interpersonal communication is a process of repeated communication. If communication is good, it is easy to establish good interpersonal relationships. There is nothing wrong with making jokes because of poor communication, but it is too late to regret if you offend someone and lose a friend. As an important interpersonal communication skill, communication is widely used in daily life and has great influence. It can be said that most of the causes of interpersonal conflicts can be attributed to poor communication.
In interpersonal communication, it is actually more effective to emphasize "increasing knowledge". Also, what people fear most is being wronged. How did injustice come about? It is because of poor communication or communication mistakes. If a team can communicate smoothly. Together, god is afraid of the explosive power. So Wal-Mart President Walton said: "If we have to condense Wal-Mart's management system into one idea, it can be communication. Because this is one of the real keys to our success. "
In modern society, if you are not good at communication, you will lose many opportunities and you will not be able to cooperate with others. You and I don't live on an island. Only by maintaining good cooperation with others can we get the resources we need and succeed. You know, all successful people in reality are people who are good at and cherish interpersonal communication.
Only when a person can communicate with others accurately and timely can a firm and lasting interpersonal relationship be established. Conversely, I can achieve myself in my career, and I will succeed in the end.
Fourth, how to communicate among college students.
1, accept yourself and overcome inferiority.
If you want to coordinate interpersonal communication, let others accept you and like you, you must first accept yourself. A person's inferiority and self-confidence are often closely related to his failure to form a correct understanding and evaluation of himself. When we compare with others, firstly, we should pay attention to the standards of comparison, and we should not be longer than others because of our own shortcomings, which will inevitably lead to comparison errors. Second, when comparing, we must pay attention to objectivity, and never think that we are inferior to others in one respect. Be good at discovering your own strengths and strengths. Only in this way can we have an objective, fair and realistic self-understanding and evaluation of ourselves. Only when we know and evaluate ourselves objectively and reasonably can we enhance our self-confidence, and only when we have strong self-confidence can we overcome unnecessary inferiority. If you don't know and evaluate yourself realistically, exaggerate your own shortcomings and fail to see your own strengths and weaknesses, you will only lose confidence in front of others and enhance your sense of inferiority. In communication, we should have confidence in the success of communication, and don't always be troubled by the psychology that interpersonal communication will fail. Interpersonal communication is a process in which both parties take the initiative. One party takes the initiative while the other is passive, which will inevitably lead to difficulties in normal communication. Active and bold communication with people is conducive to eliminating communication barriers caused by shyness, because active and bold communication with people can exercise your courage. Only by making bold attempts and actively participating in social activities will we not be afraid to meet strangers, and our shyness will gradually disappear.
Treating others sincerely and respecting others is the basic principle of interpersonal communication.
Sincerity refers to a person's attitude towards others, and it is a person's heartfelt concern and respect for others rather than hypocrisy. Some students regard frankness and frankness as integrity and sincerity, and think that honesty and integrity at least mean telling the truth, that is, being straightforward in thought; Advice at the most unpleasant time is good for action, and good medicine at the bitter time is good for disease. When communicating with people, we should pay attention to ways and means, especially when expressing dissatisfaction, we should consider the acceptance of the communication object, so that we can optimize interpersonal relationships and reduce unnecessary conflicts and frictions between people.
To respect others, we must do it: first, learn to smile. Smile is a kind of heartfelt goodwill, and it is acceptance, recognition, understanding, tolerance and respect for others. Second, listen carefully. Another important way to show respect is to listen carefully. Listen sincerely, patiently and carefully, even if the other person is not very interesting, you should let others finish. Everyone has his own personal dignity and expects to be respected on various occasions. College students have strong self-esteem. Therefore, in interpersonal communication, college students should pay special attention to the principle of respecting others, not damaging their reputation and personality, and acknowledging or affirming their abilities and achievements. Otherwise, it will easily lead to interpersonal tension and conflict. Adhere to the principle of respect, we must pay attention to respect classmates in attitude and personality, treat others equally, pay attention to language civilization and courtesy, do not play pranks, give classmates nicknames indiscriminately, and respect their living habits.
3. Generosity and sincerity reflect the good character of college students.
College students have strong self-esteem and don't allow others to offend themselves easily. College students in the new era should be strict with themselves, tolerate others, learn to be patient, learn to compromise and learn to forgive others, which is a higher level of personality in a sense. The diversification of college students' personalities and their "allergies" will inevitably lead to some contradictions. This requires college students not to haggle over every ounce, to be modest, generous, restrained, patient, not to care about each other's attitude, not to care about each other's words, to be brave enough to bear their own behavioral responsibilities, so that "the prime minister can punt in his stomach." As long as you are broad-minded, angry people will definitely feel bored. Tolerance and restraint are not signs of weakness and cowardice. On the contrary, it is a manifestation of self-discipline, a lubricant for establishing good interpersonal relationships, and it can "turn hostilities into friendship" and win more friends.
conclusion
Communication is a process of exchanging information, thoughts and emotions between individuals and groups for the purpose of setting goals. Because we communicate with others orally, verbally and physically every day and exchange information, we communicate all the time; Because of communication, we exchange each other's information and ideas, and then there will be opinions or voices; Because of communication, we can understand the character and morality of people around us; Because of communication, we can know people and have cooperation. ...