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A summary of school letters and visits
The work of letters and visits is a highly political mass work, which plays an important role in keeping close contact with the masses, fully mobilizing the enthusiasm of teachers, students and parents to care for, love and build schools, and maintaining the political situation of stability and unity. Over the past year, the school has done a good job in letters and visits and achieved gratifying results.

First, comprehensively implement the guiding ideology of letters and visits.

We firmly establish the idea of "stability first" and "safety first", attach great importance to the safety and stability of schools, establish and improve smooth information channels, listen to the opinions and demands of teachers, students and parents extensively, fully mobilize the enthusiasm of teachers, students and parents, constantly improve work style, improve the efficiency of letters and visits, and create a harmonious and upward working environment for the development of schools.

We conscientiously implement the party's policies and national laws and regulations, seek truth from facts, combine unified leadership with division of responsibilities, combine solving practical problems with ideological and political work, raise awareness, understand the significance of letters and visits from the height of "Theory of Three Represents", treat letters and visits from the overall situation of social stability, and take the sufferings of faculty, students and their parents to heart. The main leaders of the school personally pay attention to the safety and stability work, take overall responsibility for the safety and stability work, effectively solve all kinds of difficulties reflected by the masses, effectively implement the principles of "graded responsibility and centralized management" and "who is in charge, who is responsible", ensure that the letters and visits of faculty, students and their parents are handled in a timely and correct manner, establish a good image of the school, and ensure the smooth implementation of government decrees and social and political stability.

Two, correctly implement the responsibilities and objectives of the petition work.

First, strengthen the responsibility system for letters and visits and implement the leadership responsibility system for letters and visits. The main leaders of the general party branch take overall responsibility, and the leaders in charge take real responsibility. Attach importance to the construction of the petition work team and improve the political quality and professional level of the petition staff. The staff of letters and visits shall handle affairs impartially, do not show favoritism, abide by the confidentiality system, and do not disclose work secrets. It is strictly forbidden to disclose the confidential contents of the complaint and accusation materials and the requirements of the complainant to the complainant. Shall not be lost, concealed or destroyed without authorization. ?

The second is to complete the petition goal on time. The settlement rate of initial letters and visits reached 100%. The timeliness and quality of handling letters and visits, and the timely completion rate of letters and visits 100%. Efforts will be made to control leapfrog letters and visits, and there will be no more leapfrog collective visits and repeated collective visits. Handle the letters and visits transferred by the higher authorities and leaders in time, and feedback the results to the corresponding authorities and leaders in time.

Three, strengthen the organization and leadership of the petition work, strengthen measures.

The school set up a "leading group for letters and visits" to be responsible for the organization and leadership of the school's letters and visits. Under the office (located in the school administrative office), responsible for the comprehensive coordination of letters and visits from the school and the reception and handling of daily letters and visits. All departments of the school handle relevant letters and visits according to their duties.

Strengthen measures, organize special forces to focus on the investigation of unstable factors, especially the ideological status of key personnel, campus network, campus surrounding environment, sound management of food hygiene, dangerous goods management, fire safety facilities, etc. To find out the problems and hidden dangers, we should immediately take effective measures to resolve and solve them, strive to eliminate unstable factors in the bud, and resolutely prevent the occurrence of major mass incidents.

In accordance with the principle that letters and visits are handled step by step and accepted in sections, repeated letters and visits and leapfrog letters and visits shall be stopped. All departments of the school should seriously receive letters and visits, take facts as the basis, and solve practical problems reflected by the masses in a serious and responsible manner according to laws and policies, and do a good job in ideological and political work in depth and in detail. We should solve the problems in offices, grades and classrooms with a high sense of responsibility, and we must never let them go, let alone pass them on to our superiors. Those who are irresponsible for their work in the society and cause leapfrog petitions or have serious consequences should be seriously investigated for responsibility.

Members of the petition leading group give full play to the role of bridge and link. Strengthen communication, do a good job of teaching staff, students and parents with feelings, solve problems at the grassroots level, do a good job of propaganda and guidance, and make petitions that are not illegal become the conscious actions of the masses. Resolutely investigate and deal with the behind-the-scenes behavior of supporting and encouraging the masses to petition for trouble, standardize the petition behavior, create a good petition order, and bring the school petition work into a normal, reasonable and orderly track according to law. All offices and grade groups should seize the time to judge and deal with the problems that can be solved. If you can't handle it at the moment, you should do a good job, explain the situation to the faculty, explain the truth, and do the work in depth and detail. The difficulties and hot issues reflected by the staff, students and parents should be reported to the school leaders in time, and the school leaders should promptly and quickly feed back the situation of solving the difficulties of the masses to the staff and parents of students.

Take the initiative to handle letters and visits cases assigned by superiors, so as not to delay, cheat or leak. Do as required-manage the letters and visits of the masses, seriously investigate and deal with cases of violation of discipline, effectively reducing the re-visit of heavy letters.

Four, strengthen the school food hygiene and safety and dangerous goods safety management.

The school strengthens the safety management of dangerous goods in school canteens, canteens and laboratories. Strengthen supervision and guidance to operators and managers, rectify those who do not meet the requirements of food hygiene within a time limit, establish and strictly implement various dangerous goods management systems, carefully register the types and quantities of stored dangerous goods, strictly control the distribution of all kinds of dangerous goods, prohibit irrelevant personnel from entering dangerous goods storage places and collecting dangerous goods for any reason, prevent accidents, and strengthen the safety of teaching buildings, experimental buildings and teaching equipment. Constantly improve safety facilities, and all equipment and facilities with potential safety hazards must be repaired or replaced immediately; Arrange guards with good political quality, strong sense of responsibility and decisive action to be on duty at night to ensure the safety of teachers, students and property.

Further strengthen the improvement of the surrounding environment of the campus. The school took the initiative to strengthen contact with relevant community departments and police stations to win support. Strengthen the public security forces in the campus and surrounding areas, minimize the occurrence of various public security cases, and ensure the stability of the campus.

Strengthen duty, information and letters and visits. Arrange personnel with high professional level and strong sense of responsibility to be on duty. Information submission must be "fast, accurate and true". In case of major emergencies, important social dynamics, major ideological signs of teachers and students, major disasters and epidemics, do a good job in handling them in time and report the relevant situation to the superior at the first time.

Further strengthen the publicity and education of safety legal system. The school has carried out long-term, extensive and in-depth publicity and education on safety and legal system for all teachers and students, especially strengthening education on network safety, fire safety and food hygiene and safety. Emphasize safety precautions, enhance the safety awareness of teachers and students, make teachers and students familiar with relevant safety systems and knowledge, and improve their self-prevention ability.

Verb (verb's abbreviation) Do a good job in receiving visitors?

Warmly receive visitors, carefully fill in the Registration Form for Reception of Visitors in Huangshi Experimental Senior High School, listen carefully to the statements of visitors, understand the purpose, requirements and main problems of visitors' visit, ask about the time, place, main facts and evidence, make a good record of the visit, explain the reasons for the general problems that do not need to be dealt with, do a good job in the ideological work of visitors, and inform the department where the problems can be solved. For important visits, sudden or major collective petitions, notify the relevant leaders to receive them and do a good job in filing. After the visit is processed, organize relevant materials according to the visit category and hand them over to the archives management room for filing.

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