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How to write a paper on management and communication after class?
Before studying this course, I thought it was too simple and superficial. At that time, it seemed to me that this course was to master some communication theories and skills. The course is boring, forcing us to contribute to China Mobile's Internet traffic. Before the end of the semester, the teacher focused on the key points, so we recited them and went to the exam. After the exam, we forgot everything. But attending the whole course, I am moved and delighted beyond words. I not only mastered the practical skills of communicating with others, but also narrowed the distance with other students in my study.

I remember in the first class, the teacher asked us to write a sentence in the textbook: communication is the transmission and understanding of meaning. In fact, it is such a simple sentence that I suddenly understand that communication is not as simple as talking, but expressing what you want to convey to others so that others can understand. So when you want to achieve an ideal communication effect, you must speak from the other side's point of view, such as the other side's personality, cultural level, understanding ability and so on.

Another communication game that impressed me deeply was to randomly form students from two classes into several groups, and let everyone have a new understanding of each other through chatting and interviews. I talked with a male classmate in my class for more than ten minutes, and his understanding of me has changed a lot. Before, he thought I was a low-key, pragmatic and rigorous person. Now he thinks I will express my thoughts properly and speak humorously. I also introduced a new me to all my classmates. In fact, I am very willing to get in touch with everyone in my class, but I don't know where to start and narrow the distance with my classmates, because everyone has different life backgrounds, habits and experiences. After this lesson, I understand: in fact, we are born to be good at communicating with people. When we were young, we could play with strange children. In less than five minutes, we became very familiar and shared happy things with friends, even beloved toys. When I grew up, I became less talkative. This is because we gradually set a lot of boundaries and don't allow ourselves to speak casually. In addition, it also includes some factors that affect learning and experience. For example, I have been taught by teachers and parents since I was a child. I should study hard, and my academic performance can represent everything. Therefore, we concentrate on learning the knowledge of textbooks and no longer attach importance to communication with people around us. In fact, we should break our own boundaries and communicate with people sincerely. You can start with small things in daily life and ask each other's views on these things. This can not only shorten the distance with strangers, but also gradually understand each other's personality characteristics from the details. Active communication and passive communication are completely different. If you take the first step of active communication, it is very easy to establish a wide range of interpersonal relationships with others and take an advantage in communication with others. When you are in the dominant position, you will concentrate, take the initiative to understand each other's psychological state, and adjust your communication style in order to better complete the communication process.

Listening and feedback are the chapters I want to learn most urgently. In daily life, I often have such embarrassment: my friend confides in my troubles in life, and the other party says a lot. I can basically understand the general meaning and the other person's troubles, but I often don't mean it, or beat around the bush. After all, I can't get to the point, I can't give her good comfort, and I can't solve his troubles. Since others trust me so much, they come to talk to me whenever they encounter problems, which proves that I am very important in each other's minds. Then I should learn to listen and give feedback. Even if I can't help them solve their problems, at least I can let them talk about their troubles, share their inner anxiety and reduce their sense of helplessness by listening. After this class, I deeply realized that the so-called listening should be to listen to each other's voice with eyes, ears and heart, and I am not in a hurry to know the cause and effect of things immediately. Put yourself in the other person's shoes, and put yourself in their shoes. While listening, unconscious conversations in your mind include thinking about what to say, how to respond to each other's words, or planning the next topic. After listening to each other's confidence, it is not obvious to comfort them blindly. Ask the other party to find out their own reasons by rhetorical questions and provide some suggestions for the other party's reference. These opinions may not be useful, but at least after the other party confides, their mentality will be better, your suggestions will make them feel at ease a lot, and their attitude towards dealing with problems will become optimistic and positive.

Finally, I think teachers should strengthen and deepen the content in future classes. Nowadays, whether in school or in the future, it is often a team to study and work together, and it is inevitable that there will be differences between members. At this time, team communication is particularly important! As a leader of a team, how to plan, organize, command, coordinate and control the whole team, rationally allocate tasks, solve contradictions among team members, and encourage each member to give full play to their respective advantages and accomplish a task together is achieved through communication. And when we are members, if we disagree with other members, how should we solve it? When the leader makes mistakes in decision-making or assigns unreasonable tasks, how should he be raised with him in order to be decent and generous? I think these communication skills are all needed by students and will be of great help to future work.

This is the only paper I have written in one go since college, because there are too many things to say, even though my thoughts are a little confused. Thank the teacher for making the course of communication management so vivid and practical. I hope my suggestion can be adopted by the teacher, so that the students who take this course in the future will benefit as much as me.