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China postal service standard
China Post has carried out standardized services in the whole industry, and formulated the Postal Communication Service Specification, which has been announced to the public. When you accept postal services, you can check whether your legitimate rights and interests are protected according to these standards. Through efforts, China Post has changed people's habitual views on the post and telecommunications industry in the past and become one of the industries with better social evaluation.

On the basis of doing a good job in business window service, China Post has set up a1185 customer service center in most parts of the country, which integrates business acceptance, inquiry and complaint. Our slogan is "As long as you dial 1 1 185, we will do the rest". Give full play to the access functions of postal service center 1 1 185 and website 183, and actively accept postal services through mobile services, customer representative system and other ways, so that users can use postal services more conveniently and quickly. We have also improved the postal service facilities and established a large number of newsstands and letter boxes in various cities, so that postal services can reach the vast communities and thousands of households. 1 949165438+1October1The Ministry of Posts and Telecommunications of the People's Republic of China was established with the People's Republic of China (PRC) (PRC), which governs the mainland territory. In the same year, the Ministry of Posts and Telecommunications held a national postal conference in June+February, 5438, which changed the original postal industry of the Republic of China into China People's Post. 65438+On February 27th, the 9th meeting of the Central Postal Economic Committee decided to establish the General Post Office. 1 March 9941day, the State Council approved the institutional reform plan of the Ministry of Posts and Telecommunications, and the General Post Office broke away from the administrative sequence of the organs and became a professional accounting enterprise bureau. 1995 10 10 On 4th October, the General Post Office registered the business license of an enterprise as a legal person in People's Republic of China (PRC) (China) Administration for Industry and Commerce, and obtained the legal person status. The name of this enterprise is "China General Post Office" or "China Post" for short.

On July 20th, 2005, the executive meeting of the State Council adopted the system reform plan of "separating government from enterprise, separating postal savings and perfecting mechanism" for China Post: establishing a new State Post Bureau as a government agency to supervise the postal market according to law, and coordinating the implementation of special services such as universal postal service and confidential communication; Set up China Post Group Corporation to operate all kinds of postal services as a wholly state-owned enterprise; China Postal Savings Bank, controlled by China Post Group Corporation, was established to realize the standardized operation of financial business; Improve the postal universal service mechanism, special service mechanism, security guarantee mechanism and price formation mechanism. On August 28th, 2006, the State Council approved in principle the Plan for the Establishment of China Post Group Corporation and the Articles of Association of China Post Group Corporation, and instructed China Post Group Corporation to be established in accordance with the Law of People's Republic of China (PRC) on Industrial Enterprises Owned by the Whole People on the basis of the operating assets owned by the former General Post Office and some enterprises and institutions. Without a board of directors, the responsibilities of the investor will be temporarily performed by the State Council, the representative of the Ministry of Finance, and the general manager responsibility system will be implemented. The registered capital of China Post Group is 80 billion yuan, but the actual amount of state-owned capital will be approved by the Ministry of Finance after the company is formally established.

On June 27th, 2006, 165438+ The former State Post Bureau held the last plenary meeting of government officials in the office building 13 1 in Xuanwumen West Street, Xicheng District, Beijing, and announced the specific candidates to remain in the State Post Bureau. 165438+1October 28th, the reorganized State Post Bureau held a general meeting of all cadres. 165438+1On October 29th, China Post Group Company was incorporated in People's Republic of China (PRC) Administration for Industry and Commerce. In the same year, 65438+February 3 1, the CBRC approved the opening of China Postal Savings Bank, which was controlled by China Post Group Corporation. 20071October 29th 10: 30, the State Post Bureau and China Post Group Corporation held an unveiling ceremony in the Great Hall of the People. Later that day, the State Post Bureau held a listing ceremony in front of Beijing Xizhimen office building, and China Post Group held a listing ceremony in front of Beijing Xibianmen office building. On March 20th (the second day of the second lunar month) 10, China Postal Savings Bank held its establishment and listing ceremony in the Beijing headquarters building.

20 16 On March 20th, China Post celebrated the 20th anniversary of/kloc-0. The commemorative stamp of "China Post120th Anniversary" was launched, the cartoon image of "Goose" of China Post was unveiled, the photo exhibition of China Post120th Anniversary was launched, and online and offline interactive customer feedback activities were in full swing. Post offices all over the country jointly played "Song of a Hundred Years" to celebrate this historical moment. Li Pi, the deputy general manager of the group company, is giving a speech at the commemorative activities held at the headquarters of the group company, and unveiling the commemorative stamps together with Luo, the first generation female postman in New China and former vice minister of posts and telecommunications. Its logo uses the Chinese character "Zhong" combined with the image of postal network, and through the modeling of wings, it immediately reminds people of the ancient legend of "Hongyan delivers books", making the information transmission intuitive and poetic. The reasonable structure of the horizontal straight line contains the implication of extending in all directions, while a slight inclination to the right highlights the sense of direction and speed. The logo embodies the enterprise purpose of serving thousands of households and the service concept of fast, accurate, safe and ubiquitous.