1) Many large companies have their own talent pools. In general, HR will mark the interview position, interview results and reasons for comments under your entry in the talent pool. Of course, all databases need to be maintained. If there is no maintenance or there is an error in information entry, then the data inside is hard to say.

2) Resume should truthfully describe the position information. Everything is online now. Even if you don't write it, your labor manual or the record of paying social security will betray you. During the probation period, employees are found to have lied about their past experiences, and the company can also fire them.

3) Don't be afraid of labor disputes, especially if you are the winning party. The key is your view of this experience, whether your perspective is objective enough and whether your attitude is supercilious. This is the place to measure a person's emotional intelligence. High EQ is also a quality that a customer service staff dealing with complex problems should have.

I hope you can look at your past experience with peace of mind and apply for a job positively, optimistically and confidently.