As the saying goes, if you want the past to be different from the future, please sum up the past. After a period of work, according to the arrangement of hospital leaders, in order to solve the problems in our work, one thing to do at this time is to prepare the hospital work summary. Are you worried about writing a summary of hospital work? In the column, I specially compiled the work summary of the hospital information department from the internet, so you may wish to refer to it. I hope you like it!
In the past 20xx years, with the strong support of hospital leaders and the assistance of other departments, the Information Department has carried out a series of work and achieved good results. The work is summarized as follows:
I. Work situation
1, information system is an important support of hospital management, and it is an important duty of information department to ensure the normal and efficient operation of information system. To this end, the Information Department has always focused on maintaining the safe and stable operation of the his system, responding to the fault maintenance of various departments in time, striving to reduce the fault incidence, fault level and fault duration, and effectively improving the satisfaction of employees and patients with our services.
2, timely completion of medical insurance, new rural cooperative medical system, chronic diseases and other settlement systems and outpatient and inpatient procedures update and adjustment, so that patients can conveniently and timely pay medical compensation fees, effectively reduce the medical burden of the masses, and smooth medical channels.
3. Using the hospital information system can collect all kinds of medical information in real time and dynamically, and systematically analyze and evaluate these information, which is not only conducive to the feedback control of hospital quality information, but also conducive to the implementation of hospital objectives and tasks, providing powerful help for hospital leaders' decision-making, thus increasing hospital efficiency and further improving hospital information management level, which is also the future development direction of our information department.
4. Studying and investigating the management and operation of the information system of the traditional Chinese medicine hospital in Xingtang county, which laid a good foundation for the next step to update the hospital information system with electronic medical records as the core.
5. Assist other departments of the hospital to collect and report all kinds of data.
Second, the existing problems
1, internal network security risks need to be solved urgently.
2. There is only an independent backup of database data, which may lead to data loss.
3. The construction of the computer room is not up to standard, and it is urgent to rebuild it according to the standard.
In the future work, the information department should strive to raise awareness, improve professional level, and do a good job in technical support for other functional departments, clinical departments and medical technology departments, so as to contribute to the development of the hospital.
Summary of the work of the hospital information department 2. I have been the director of the information department since 20xx 10. Over the past few years, under the leadership and care of the Party Committee of the hospital, with the support and help of various brother departments, I have performed my duties conscientiously and dutifully, led the general practitioners to carry out all kinds of work in a down-to-earth manner, achieved satisfactory results, and greatly improved my working ability. Here, I simply report to the leader about the work of the year and accept everyone's evaluation with an open mind.
1. All the comrades in the general department worked tirelessly, United and launched a large number of new projects.
I led the general practitioner to carefully analyze the specific situation and made a careful implementation plan. In X, X and X months this year, outdoor LED large screen, outpatient queuing system and outpatient doctor station were put into use, which greatly improved the overall image of our hospital, effectively solved the problems of poor queuing and untimely treatment of some patients, improved patients' satisfaction with medical treatment, and effectively maintained the medical environment and order of the hospital outpatient service.
Our general practitioners began to seriously implement the 2+2 plan in X month this year, and worked overtime to do a good job in launching the RIS graphic reporting system. This work is very hard and needs the full cooperation of all brother departments. In addition, we should do a good job in the training of RIS graphic reporting system, so that relevant medical personnel can be familiar with and skillfully operate the system. General practitioners don't complain, they are on call and work hard whenever there is a problem. We finally completed the online work of RIS graphic reporting system as scheduled, which was well received by leaders and colleagues.
Under my organization, general practitioners put themselves into the online of rational drug use system and the interconnection of information systems in North and South hospitals in X and X months. With previous work experience and intensity, Corey's adaptability to online work is much stronger. The on-line work and operation training of rational drug use system have been carried out in an orderly way from beginning to end, and the interconnection and intercommunication of hospital information systems in North and South China has also been quickly completed and applied. At the same time, my general practitioners and I have made great efforts to ensure the safe, stable and efficient operation of the system and the smooth development of the daily work of the hospital.
In addition, in X, X and X months, we completed the putting into use of self-run programs of cable TV in Southern Hospital, the launch of desktop management system, the launch and normal operation of canteen charging system and canteen monitoring system, which greatly improved the informatization level of our hospital and effectively promoted the pace of informatization construction in our hospital. While doing a good job in various information system projects, he led all the comrades in the Information Department to complete the comprehensive transformation of the background music in the North Campus and the customized installation of the plastic-absorbing luminous characters in the South Campus.
This year, Qi Xin, a comrade of our department, and Qi Xin, together, held three negotiation tenders for the PC, printer and other equipment purchased by North and South Hospital, which reduced the price by 1000 yuan compared with the same period, saving a sum of money for the unit.
Second, do a good job in personnel training and improve the level of departmental specialization.
The hospital sent me to study in XX, and my experience is that talents are the foundation of strengthening the hospital and the source of department development. So after returning to the hospital, I decided to do a good job in training the staff of the department and improve the overall business level of the department.
First of all, I organize all departments to communicate regularly. Whoever has good ideas and good practices, let us share them and make progress together.
Secondly, I ask all people to participate in any work, so that those with little experience and poor hands-on ability have the opportunity to learn from those with rich experience and strong practical ability. Learning in practice is the way to improve the professional level of information science.
Third, participate in training and academic exchanges. Whenever there is an opportunity, I will let members of the department participate in business training or academic exchange activities. I also led various departments to visit and study in brother units to learn their successful experiences and practices; Please invite professional and technical personnel to our hospital to exchange experiences in order to improve the technical level of our information department.
There is no end to learning. Only by constantly creating a learning environment can we continuously improve our theoretical knowledge and professional level. After this year's efforts, the overall level of our department has been significantly improved, and the quality and efficiency of work have been affirmed by leaders and colleagues.
Third, formulate various measures to strengthen network security maintenance.
Once the hospital information system is put into operation, it requires 24-hour uninterrupted operation, and its security has become the key to the continuous and normal operation of the system. Once the hospital information system is paralyzed, it will not only cause economic losses, but also have a negative impact on the reputation of the hospital. Network systems face two threats:
One is to threaten the data and information in the network;
The second is to threaten the equipment in the network system. Therefore, it is extremely important to ensure the safety and stability of the hospital network and the whole information system.
3. Summary of the work of the hospital information department The hospital information department should assist the hospital leaders to formulate and implement the medium-and long-term planning of hospital information construction according to the needs of hospital construction and development.
First, the hospital information construction.
1, hardware and software maintenance, network maintenance, system development, monthly hardware maintenance patrol. Software and hardware maintenance can be basically completed, but the system development department is unable to complete it, and everyone knows about the personnel in the computer room. There are many people, but few people can work independently.
2. There is a lot of coordination between the construction of the information department and various departments, which has been supported by everyone in the implementation process. Basic data entry, personnel training, etc. With the strong support of finance, nursing, science and education.
3. The improvement of hospital information system from the beginning to the implementation is a long process. Since 1 month was introduced, it has been applied to most modules of hospital system, including HIS, LIS and PACS. The LIS system of these systems runs smoothly, but some problems found in the operation of HIS and PACS systems have not been solved. It has been more than 10 months since it was launched, and some collected problems have been solved. During this process, we held several coordination meetings, and some issues were agreed to be revised. But most of the problems have not been solved (the first stage), and we have made great efforts. Repeated phone calls and letters have no effect. It is difficult to communicate with engineers in Tian Jian. In terms of financial statements, a sample table was published in April, and the data in July were basically the same. The same problem was submitted to 10 for many times, and the leaders and technicians in Tian Jian were communicated for many times, but it was too late to solve it. The policy is constantly adjusted, the new demand is increasing, and the demand for information systems is getting higher and higher, which can not meet the demand for a while and can not keep up with the situation.
Of course, some problems are caused by our improper operation, mainly because we are not serious in training. There are also conceptual problems, traditional management models and modern differences.
4. The second phase of some modules is currently being implemented, and all subjects of electronic medical records have been fully carried out. Some departments use it well, while others are not ideal. Templates are all made by yourself, so there are many problems. Medical records are related to the quality of medical care and have just begun. I hope that the medical department will ask more questions and find problems in the current implementation so as to improve.
5. The modules of nursing, health examination, equipment management and hospital experience were also on the website, but Tian Jian failed to modify them in time. Some engineers in Tian Jian thought they couldn't do it, ignored it, and even refused to accept it and sign it.
Second, the proportion of drugs is distributed once a week. According to the policy requirements, there is a gap between departments. If all departments have opinions, whether the indicators are adjusted; (Special materials and radiotherapy costs are extra)
Third, the average cost limit for hospitalized patients. Now that the medical insurance quota has been assessed, do we still need to assess it?
Four, prescription, drug sales of the top five assessment publicity.
Five, medical record recovery and filing supervision, ICD- 10 coding, report (reported on the 5th to 8th of the following month), workload, disease classification, tumor report, etc. Now the medical records are recovering well. Medical record room personnel information department management, but information department in the work of the basic management.
Sixth, the application and printing of hospital printed materials (after the publication of electronic medical records, the paper size, printing quantity and specifications can not be decided yet).
Seven, the management of subordinate departments.
Eight, books, magazines, periodicals, disease knowledge base.
Nine, information system software and hardware procurement application.
Please ask the leader to coordinate whether the financial statements are printed by the finance office.
With the strong support of hospital leaders and the joint efforts of all the staff in the Information Department, the hospital information construction has developed steadily, the network of the whole hospital runs smoothly, the information system functions are perfect, and the Information Department has achieved satisfactory results.
I. Summary of work
1. The Information Department arranges the work reasonably, and provides training and guidance to the new medical staff, interns and residents in the hospital, so that the new employees can operate the information workstation better.
2. Check the security of hospital information system irregularly, strengthen the security management of information system, nip in the bud, and ensure the safe and stable operation of information system. Complete the upgrade and update of hospital intranet network antivirus software, ensure intranet security, and upgrade and maintain other network equipment.
3, seriously implement the duty system. In order to ensure the normal operation of the hospital information system, avoid the adverse consequences caused by unexpected events, and cooperate with the working conditions and working hours of other departments, the information center implements a 24-hour working system, so that the information department staff can timely respond to the maintenance of computer software and hardware, networks and printers in various departments. As far as possible, reduce the failure rate of equipment, solve the failure on the spot, and solve it in the shortest time if it can be solved on the spot.
4. Improve the workstations of various systems in the hospital, and with the help and support of various software companies, solve the problems in the operation of HIS, EMR, LIS, PACS and other systems, including all kinds of mistakes caused by the unskilled operation of doctors and nurses in departments.
5. The software and hardware of computer and printer equipment in the hospital have been continuously maintained and managed. There are more than 500 computers, more than 200 printers and photocopiers in the hospital. Our department keeps learning technology and strives to reduce the operating cost of equipment.
7. Complete the wireless wife coverage of the whole hospital. After full coverage, patients can enjoy wireless Internet service for free without any traffic restrictions. This convenient and beneficial service will create a more convenient and harmonious medical environment for patients and their families.
Second, the existing problems
1, information construction is not strong enough. The informatization development of our hospital started late, and there is still a gap between the overall level and the actual demand. The development of informatization is far from meeting the needs of deepening medical reform.
2, the information team needs to be strengthened, lack of professional and technical personnel, daily maintenance workload, lack of professional and technical training.
3. Information funds are tight. According to the national hospital construction function guide, information funds are insufficient.
4, information security, the pressure is outstanding, the information system project that has been completed at present is difficult to operate and manage after completion, and there is no real-time remote backup of database data, which may cause data loss. At the same time, the pressure of information security construction is enormous.
Summary of the work of hospital information department Over the past year, with the strong support of hospital leaders and the assistance of other departments, the information department has carried out a series of work and achieved good results. The work is summarized as follows:
I. Work situation
1, information system is an important support of hospital management, and it is an important duty of information department to ensure the normal and efficient operation of information system. To this end, the Information Department always takes the safe operation of the system as the center, promptly responds to the fault maintenance of computer software, hardware, network and printer in various departments, strives to reduce the fault incidence, fault level and fault duration, and effectively improves the satisfaction of employees and patients with our services.
2. Timely update and adjust the settlement systems such as medical insurance and the new rural cooperative medical system, so that patients can pay the medical compensation fees in time when they settle at the front desk of the hospital, and effectively reduce the medical burden for the people.
3. Using the hospital information system, we can collect all kinds of medical information in real time and dynamically, and make a systematic comprehensive analysis and evaluation of these information, which is not only conducive to the feedback control of hospital quality information, but also conducive to the implementation of hospital objectives and tasks, providing powerful help for hospital leaders' decision-making, thus increasing hospital efficiency and further improving hospital information management level, which is also the future development direction of our information department.
4. According to the requirements of the new accounting system, assist the finance department to complete the bidding, installation and debugging of the new financial software.
5. Completed the bidding, installation and debugging of the project "Purchase and Maintenance of Hospital Monitoring System Equipment", which provided a strong guarantee for the standardized management and safety work of the hospital.
6. The electronic medical record system used in other hospitals in our city was studied and investigated, which laid a good foundation for the next hospital to update the hospital information system with electronic medical record as the core.
7. Assist in the publicity of hospital affairs, and regularly disclose salary information and some documents in the hospital LAN; Timely disclosure of hospital diagnosis and treatment items, price charges, etc. On the touch screen and electronic big screen, patients can know the hospital diagnosis and treatment and charge in time.
8. Complete the photography of various activities and assist the office to collect, summarize and report all kinds of information.
Second, the existing problems
1. The equipment is aging and needs to be updated urgently.
2. Information construction needs to be further strengthened.
In the future work, the information department should strive to raise awareness, improve professional level, and do a good job in technical support for other functional departments, clinical departments and medical technology departments, so as to contribute to the development of the hospital.
Summary of the work of hospital information department 6. Once the hospital information system is put into operation, it needs to run 24 hours, and its security problem becomes the key to the continuous and normal operation of the system. Once the hospital information system is paralyzed, it will not only cause economic losses, but also have a negative impact on the reputation of the hospital. The network system faces two threats: one is to threaten the data and information in the network; The second is to threaten the equipment in the network system. Therefore, it is extremely important to ensure the safety and stability of the hospital network and the whole information system.
Considering the security of network system operation, our department mainly does three aspects of work.
1, operating system security. In view of some problems that are easy to occur in the operating system, the following work has been done in turn for the operating system installed in the computer: patching the system; Transfer paging file (virtual memory), which can be transferred to disk D; Transfer temporary folder to d: temp; Disable hibernation to save space; Transfer the temporary folder (cache) of lE in d: temp; Move my documents to DMyDocuments;; Modify registry information and disable USB port; The password of the system administrator is controlled by the personnel of the information department, and the user is set, and the authority is reduced to Powerusers;; Finally, restore the installed system with one click, so as to recover quickly when problems occur.
2. kill virus. For virus prevention, anti-virus software still adopts the following solutions: physically isolate the medical network system in the internal LAN from the external network system, close all external interfaces in the medical network system to prevent external attacks and avoid virus invasion; Check the department where the virus appears, register the department that illegally uses the U disk or other media and take corresponding punishment; Analyze the emerging viruses, carry out anti-virus under the known and controllable conditions, and find a solution for unknown viruses through online query; For viruses that are harmful and have no effective means to eliminate them, send them to the repair room for formatting and reloading; It is planned to introduce a set of intranet security software to monitor all clients in real time to help analyze and solve network security risks.
3. Network security management. At present, a considerable number of medical staff's safety awareness is still relatively weak, which has caused great security risks and threats to hospital information systems in practical work. In this regard, strict management of users is essential. For example, it is forbidden to use mobile storage such as USB flash drive to eliminate the source of the virus from the root; It is forbidden to share files on the network, especially full sharing; Check the use of computers in various departments from time to time, and find new situations and problems in time; Engineers use the opportunity of lectures such as department maintenance to explain network security knowledge to medical staff and carry out network security education in depth.
4. Data backup. The importance of data in hospital information system is self-evident. In many cases, the value of data is far greater than hardware. The risks faced by data are not only viruses and network attacks, but also a misoperation of users, abnormal power failure of the system and other accidents, which may cause catastrophic data loss or damage. This requires us to have a set of perfect protection schemes and emergency measures. Available protection methods include: dual-computer redundancy, synchronous replication in different places, scheduled tape backup, data export and migration, etc. Because some methods require a large investment in software and hardware, we weigh all factors according to the actual situation and make a suitable and reasonable backup plan.