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2. Find the complained order and click Enter; Drop down to the bottom to complain about the merchant option.
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3. After entering, you can see the details of complaint handling. At this point, click Cancel Complaint.
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4. At this time, a pop-up will ask if you are sure to cancel the complaint, and click OK.
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5. Jump to the complaint closing interface. At this point, the complaint has been successfully cancelled.
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Extended data
Time and conditions of complaint initiation:
If you are not satisfied with the goods, you can initiate a return/refund application before the order is received; If the order has been "successfully traded", an after-sales application can be initiated within 0- 15 days of successful trading.
If the seller is not satisfied with his behavior, he can initiate a complaint against the seller.
/consumer service. Taobao. com/ self-help? SPM = a 2 1pu . 8253647 . 0 . 0 . 3b 55480 DDU 1AOd # page = issue-detail & amp; Knowledge id = 24222453 "target =" _ blank "title =" Taobao buyer service center-how to cancel the complaint "> Taobao buyer service center-how to cancel the complaint.