The ability of an excellent store manager is 1, doing the right thing.
Peter, a famous management master. Drucker pointed out that the core responsibility of a true leader is to insist on doing the right thing. For a store manager, the same is true, that is, he has the ability to grasp the direction and the overall situation and is not tempted by immediate interests. First of all, you should have the ability to identify what is the most correct thing in the store, find it and stick to it. The correct evaluation standard is that after you lead employees to do some work, you can produce the following results: in the long run, keep the net income in the store to meet or exceed the expected goal; On the premise of relatively low overall cost, the quality and standards are constantly improving; Employees are mature, have high morale and maintain a high level of productivity. For example, the company has been trying to control working hours recently. As a store manager, after accepting such a policy, the correct approach is: first, think about the reasons why the company implements this policy. The fundamental purpose of working hours control is to improve per capita productivity, thus enhancing the profitability and competitiveness of a single store. Secondly, what are the benefits and negative effects of working hours control on employees in the store? The benefit to managers and supervisors is to learn to create maximum value with the least manpower; The benefit to employees is to gain excellent ability and rich experience through efficient work and enhance personal market value; The negative impact is that employees think that funds are tight, they need to save money, and they have to lay off employees and reduce their salaries. Third, the store manager needs to communicate effectively with managers and employees, emphasize the benefits and interests of working hours control to them, and dispel their concerns. Fourthly, the store manager, together with the store manager and employees, analyzes and looks for the solution of working hours control, including: whether the employees are competent; Whether the working method is simple and efficient; Whether there is waste of personnel; Whether the work enthusiasm is full; Whether the communication is effective; Whether there is a different amount of labor in different time periods between posts; Whether equipment and resources affect efficiency; Whether the system and norms are reasonable or not affects productivity. Based on the above factors, finding targeted solutions will naturally improve the per capita productivity in an all-round way and achieve the fundamental purpose of working hours control.
If the attention of working hours control is only focused on layoffs and salary reduction, it will lead to the decline of staff morale, the loss of staff and the inability to replace them in time, the decline of staff quality, and there are not enough "old people" to open new stores, which is contrary to the purpose of working hours control. If you can't achieve the company's control goal after leading employees to exhaust all kinds of methods, as a store manager, you need to have the responsibility to state the reasons to the company and put forward more reasonable goals. In short, the right thing is in line with the long-term goal and the interests of the company and employees.
2. Management consciousness
Traditionally, the store manager is a front-line operation manager, who is mainly responsible for the implementation of standards, but this is not a manager in the sense of completion. The store manager needs to focus on management, mainly responsible for the profits and sales of the whole store. Anything that is beneficial to profit and sales can be tried. The manager is ultimately responsible for the business performance of the store. In this regard, the store manager has no retreat and must find ways to lead employees to success.
3, innovation ability:
Retail is not an ordinary industry, but an industry that can produce "heroic achievements" at any time. In IKEA, the sales model of assembled home was adopted at first, and finally became a popular home sales model. To create heroic achievements, we must rely on innovative consciousness and ability. Especially in sales, we should be brave and keen to get record-breaking sales by trying various innovative methods. The store manager needs to encourage all employees to participate in innovative activities in the store and create an innovative environment and atmosphere for employees. Only by creatively exerting the wisdom of all employees can we achieve the business objectives in the store. Only practice can prove the rationality of any idea, and it is not easy to say "no".
4, adhere to the quality and standards
If you don't always insist on standards and quality and feel that employees are hard, some standards can be relaxed. It is difficult to improve a little every day, but it is very easy to relax a little every day. If the quality is relaxed, problems will continue to appear and it is necessary to take time to put out the fire. Most importantly, after relaxing the standards, employees will naturally do things in the customary way and generally think that they can do it. However, our members feel worse and worse. They either complain or leave us, losing their parents' food and clothing and the soil of our career.
Adhering to standards and quality can improve the ability and quality of employees and promote sales. Taking fresh food as an example, the difference between the shelf life of the same product of 3 days and 1 day: the shelf life is 3 days, and employees will make many products on the first day. It's not urgent to sell it badly, because it can't be sold on the first day, and it can be sold on the second day and the third day. If they don't try their best two days ago, it will be difficult to sell on the third day; Shelf life 1 day. When purchasing materials, employees will try their best to calculate reasonable sales and control costs. When the product is not easy to sell, they will take the initiative to stand in front of the container and sell it to customers. Otherwise, if they close the store, they won't be able to sell it, and it will become abandoned goods and losses. From this perspective, high standards can stimulate the wisdom of employees and enhance their ability. At the beginning of Haier Group's business, Zhang Ruimin smashed 76 refrigerators in front of the employees of the whole factory, which showed the quality consciousness of Haier people and became the fundamental guarantee for the development of Haier Group. Therefore, quality is the life of an enterprise. As a store manager, you must become the embodiment of the quality and standards in the store.
5. Leadership
Managers alone can't make a store successful. Managers must win the respect and trust of employees and constantly inspire the enthusiasm and creativity of all employees. To do this, the store manager needs to: actively ask employees for various opinions and suggestions; Respect and trust the ability and creativity of employees; Pay attention to the personal growth and development of employees.
6. Positive attitude
In the face of challenging goals and fierce competition, the pressure of the store manager is the greatest, but as a store manager, no matter what difficulties you encounter, you can't complain in front of the employees, because your emotions are the emotions of the employees in the store. When you are full of complaints, your employees already have excuses and reasons for not achieving their goals. The most important thing is that they are depressed, which leads to the lowest creativity and productivity. The manager is not a player but a coach. Players can kick the responsibility of losing a game to other players or coaches, but as a coach, you are only responsible for the result of the game. Therefore, as a store manager, there is no retreat, and the only choice is to lead his team to continuously obtain better performance.
7. Cultivate the consciousness and desire of subordinates
The store manager is at least the full-time coach of the department manager. When the department manager becomes competent, you can fully authorize and spend more time thinking about business matters. The premise of authorization must be that the department manager has the ability to handle the authorized tasks. Therefore, although authorization is very important, it is more important to lay the foundation of authorization-training. Many authorization failures are due to insufficient training of department managers and their inability to solve problems. In addition, authorization is risky. If something goes wrong, the responsibility lies with the store manager, not the department manager, because authorization does not give responsibility. Let the department manager continue to improve and grow in mistakes, and finally the department manager can mature, achieve the purpose of cultivating talents, and free the store manager from daily affairs. At the same time, store managers need to spread the culture that leaders are coaches, so that managers and supervisors also have the awareness and ability of coaches and promote the cultivation of subordinates.
8, goal consciousness
There is an example: in a certain period, the sales of fruits and vegetables in a supermarket have been very low, with only 2000 yuan of sales every day. The store manager called the fresh manager and all the supervisors to hold a seminar, the theme of which was how to promote the sales of fruits and vegetables. After heated discussion, everyone tried all kinds of methods and finally set a goal: at least one day a week, the sales exceeded 5,000 yuan. The result is that one day in the following week, the sales exceeded 5000 yuan. The store manager was very happy and asked them how they realized it. The supervisor replied: I told the staff that the store manager asked us to sell more than 8,000 yuan one day a week. In this week, the store can sell more than 10000 yuan a day. What is the reason for the success of sales here? The key is clear goals and confidence to achieve them. International successful research shows that goal consciousness is one of the most important characteristics of successful people. The manager responsibility system does not mean to put all the responsibilities on the manager alone. The store manager needs to decompose the target into each department and each employee; Reach a consensus with employees on achieving goals; Inspire employees to achieve their goals and confidence; Let employees feel the sense of achievement in achieving their goals.
What are the characteristics of excellent news commentary? Reflect the trend of social development
Comply with the latest policy
Meet the people's heart
Profound and instructive
unique
News commentary is a style of expressing opinions on valuable news facts and social phenomena to guide practice.
trait
First, like other comments, there are three elements: argument, argument and argumentation, which are policy-oriented, targeted and accurate;
Second, in the limited space, we mainly rely on unique insights to attract readers;
Third, the idea is novel and the discussion is accurate and incisive;
Fourth, mainly for the broad masses.
What elements does an excellent TV play need? A successful TV play mainly depends on five elements: IP, theme, face value, production and marketing. As the saying goes, "it is difficult to support one tree, and many trees make a forest", these elements cross each other and work together to support the popularity of the work.
Requirements for personnel capacity:
1. dignified and approachable.
2. People are mature and rational, and are good at observing and listening.
Be careful what you say.
4. Being able to accept a job without too much sex and change.
No matter how important the personnel work is, he is only a supporting role in the enterprise, so you have to accept the fact that you can't hear your name at the celebration dinner, and you can't be promoted by the rocket.
In terms of professional competence:
Familiar with China labor law and human resource management laws and regulations;
Familiar with the operation, implementation and management of human resource management module;
Familiar with every link of the recruitment process and can handle it flexibly and efficiently;
Can open up recruitment channels, improve recruitment process and improve recruitment efficiency;
Be able to do resume screening, recruitment tests, interview, screening, employment and other specific work.
Can assist all functional departments of the company to do a good job in human resources related work;
Personal characteristics need to have:
Good communication, understanding and driving force.
Honest, enthusiastic and good at communicating with people.
Good at coordination and patience in work.
Fair and confidential, able to work under great pressure.
Detectives have keen abilities.
logical thinking
Reasoning ability
analyse
moral character
observe
The foundation of scientific research
Good psychological quality
It is best to study medicine.
A calm personality
The technology is not necessarily good, but it can't be too bad.
Of course, we should also have professional ethics.
Above ~
I think so, for reference ~
What are the characteristics of paper packaging? Paper packaging has the advantages of easy processing, low cost, suitable for printing, light weight, folding, non-toxic, tasteless and pollution-free, but it has poor water resistance and wet strength. Paper packaging materials can be divided into two categories: wrapping paper and cardboard.
The advantages of paper packaging are easy processing, low cost, suitable for printing, poor water resistance and poor strength when wet. Wrapping paper and paperboard wrapping paper are collectively referred to as paper packaging. The performance requirements of paper packaging mainly include the following aspects: high strength, low cost and good air permeability. Wear-resistant packaging is mostly used as shopping bags and document bags, such as kraft paper. Packaging paper with smooth paper surface and high strength is often used as labels, clothing tags, bottle stickers, etc., such as bleached paper. Supported by natural raw materials, non-toxic, high transparency, smooth surface, tensile, moisture-proof, oil-proof packaging paper, mostly used for food packaging, such as cellophane.
Human abilities, such as perception, thinking, behavior, general psychology or basic psychology.
What are the advantages of electric floor heating? Comparing the comfort of floor heating and air conditioning, if there is no obvious advantage, there is no need for floor heating. In this respect, whether it is electric heating or water heating, or self-heating floor, it has the effect of warming feet and cooling heads, doing nothing, not boring or dry.
Safety: At present, all carbon fiber electric floor heating, water coil floor heating and radiator are very mature and safe.
Environmental protection: The circulating system uses natural gas as radiator, which will produce a certain amount of waste gas. Speaking of environmental protection heating, electric floor heating is better.
Convenient maintenance: both radiator and water heating need to be pressurized and added with water on time; Even the whole pipeline has to be cleaned, which is more troublesome. Electric floor heating needs no maintenance, and only needs to replace the thermostat after long-term use, and the price is not expensive. From this point of view, this product is more suitable than the circulation system.
Save money: the comfort of air conditioning heating is not enough, which is only one of the main reasons for installing floor heating in winter. The second main reason is that the electricity consumption of air conditioning heating is very high and uneconomical. When it comes to saving energy and money, radiators, electric heating films and floor heating are more economical than other heating methods.