Basic situation
Name: Ms. Hu Gender: Female
Marital status: Married ethnic group: Han nationality
Household registration: Shaanxi -Xi 'an Age: 32
Current location: Huizhou, Guangdong Height: 165cm
Hope area: Guangdong
Desired position: Business/Management-Project Manager/Supervisor
Customer Service/Technical Support-Customer Service Manager
Customer Service/Technical Support-Pre-sales/After-sales Technical Support Engineer
Looking for position: project management division, customer service manager, quality audit engineer.
Education experience
From September 2000 to July 2004, I majored in measurement and control technology and instruments (electronic information).
Training experience
Huizhou Benniao English Training Center Hanyu
ROHS Standard 2006-0 1-2006-04 of Hong Kong Guanzhida Consulting Company.
2005- 1 1 ~ 2006-02 Hong Kong Guanzhida Consulting Company TS 16949 System Course Training TS 16949 Internal Auditor Certificate
work experience
Up to now, I have two years and four months of work experience and have worked in two companies.
* * Company (September 2006 ~ June 2007)
Company nature: State-owned enterprise industry category: automobiles, motorcycles and spare parts.
Position: Project Management Engineer Job Category: Information System project management division
Job description: 1. Assist the department manager to make a plan, and be responsible for monitoring the implementation of the project development plan and standardizing the R&D process;
2. Supervise and mobilize internal and external resources to ensure that the project is completed on schedule according to the project plan, and meet the corresponding technical requirements such as quality and reliability, and report to the company's senior management on a regular basis;
3. Assist the department manager to form and expand the team, and establish and improve the product R&D management system;
4. Be responsible for the establishment, maintenance and training of the company's PDM system;
5. Provide market-related technical data (model index and function, R&D plan, etc.). );
6. Assist the department manager in other daily management work.
1. Assist the department manager to complete the establishment and expansion of the company's R&D team and establish and improve the product R&D management system;
2. Complete the construction and smooth operation of our company's PDM system, and related training work. According to the requirements of system construction, complete the formulation of new rules for material coding and BOM compilation with colleagues, and realize the docking of PDM system with K3 and ERP system;
3. Initially establish the incentive mechanism of the company's project management;
4. Assist Hong Kong Marketing Director and related colleagues to win large orders from Wal-Mart's direct suppliers, and successfully complete the project plan with good quality and quantity on time according to customer requirements.
Reason for leaving: transferred to other departments.
* * Company (July 2006 to April 2009)
Company nature: State-owned enterprise industry category: automobiles, motorcycles and spare parts.
Position: Sales Representative Job Category: Sales Representative
Job description: 1. The representative of Hong Kong sales director in China, guiding and supporting team colleagues to be responsible for the operation of all Hong Kong orders in the factory;
2. According to the customer's requirements, arrange and execute the customer's orders for the big customers who are responsible for themselves in the factory, ensure that the products meet the customer's technical and quality requirements and meet the customer's requirements for delivery, and cooperate with the shipping company to ensure timely delivery;
3. After delivery, follow the voucher clerk to deliver the goods in time to ensure that the payment is recovered in time;
4. Be responsible for exploring new customers in European, American and Russian markets;
5. Department system coordinator.
1. Ensure that Wal-Mart customers' orders for two models are produced according to customers' requirements, and ensure that one model is 20 feet per week and the other model is transported by air every day1k;
2. Work together with colleagues to make another big French customer purchase all kinds of products from low-end to high-end from the initial' trial order', and the demand is large, making it the largest customer of our company;
3. With the joint efforts of team colleagues, there has never been any customer complaint or claim caused by the delay in order delivery.
Reason for leaving: pregnant and having children.
* * Company (2004- 1 1 ~ 2006-09)
Company nature: foreign-funded enterprises industry category: automobiles, motorcycles and spare parts.
Position: Deputy Manager of Design Department Position Category: Deputy Manager
Job Description: Le Kai Electronics is a professional audio development manufacturer.
1, deputy manager and project supervisor of the design department, manages the ERP system, formulates the project proposal and schedule of all development projects of our company, promotes the progress of all development projects, handles all customer information and arranges the tracking of customer visits.
2. Control all new materials in the new product process and release the new product prototype task.
3. Supervise and control the operation of the quality management system and environmental system implemented by the company in this department, and be responsible for the internal audit of this department and the annual audit of the certification company.
4. Confirmation of relevant technical data of business departments and follow-up of customer complaints.
5. When the parts used in the developed products are defective, it will promote project supervision and improvement, and contact and manage suppliers.
6. Ensure the realization of project objectives (funds, time, etc.). ).
Achievements: Successfully introduced Nanjing Fiat car audio cooperation project for the company, and served as the product technical director of the project, and also served as the car audio project director of Hefei Jianghuai Automobile Group. The person in charge of the department who has been tracked and audited for quality many times.
Reason for leaving: seeking a more open environment.
Skill expertise
Title: Assistant Engineer
Computer level: intermediate
Detailed computer skills: proficient in Microsoft excel/powerpoint/word office software operation, proficient in Coreldraw typesetting design and Microsoft Project2000 project management software.
Skill expertise: 1. Skilled in using ERP system.
2. Be familiar with the product design and development process, be able to independently undertake the APQP of new products, be familiar with the test methods and processes of car audio testing, and formulate relevant documents such as test outlines and test plans of related products according to customer requirements.
3. Be familiar with QS9000/TS 16949 audit system, obtain the qualification certificate of internal auditor in the system, and be familiar with internal audit and external audit procedures and audit response.
4. Excellent electronic professional English in car audio industry, familiar with seven methods of QC.
5. Good coordination and communication skills, not good at dealing with incoming materials and supplier contact management.
linguistic competence
Mandarin: fluent cantonese: average
English level: Fluent oral English in CET-4.
L 1: very good.
working strength
Development direction: I hope to be engaged in the project management of car audio industry, and use my rich experience in project management, customer service and promotion, as well as meticulous and sensitive methods in the research and development of speakers, video equipment and car audio to realize the company's upward work and efficiency.
Own situation
Self-evaluation: persistent, careful, earnest, good at communication, strong in expression, able to actively coordinate and mobilize everyone's work enthusiasm, responsible and sensitive to data. Enthusiastic and earnest, with good customer service experience.
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