HR asked:? Hello, is this XX? I'm XXX, the recruitment manager of the human resources department of XX enterprise. Can you talk now?
Second, explain the source of obtaining resume and introduce the company and position.
HR asked:? We received your resume on XX website, and the candidate is.
XX post, do you remember? Enterprise X is a company (advantage), and our position is mainly responsible for (job introduction)?
Third, confirm the job intention of the applicant and make further guidance and communication.
HR asked:? What did you mainly do before? Our position is to do XX work. After receiving our resume, we made a recommendation to the manager of XX department, so we'd like to make an appointment for an interview with you?
Fourth, make an appointment for an interview and inform the interview location.
HR asked:? Tuesday or Wednesday, when is convenient for you? I will send an email to your XX mailbox later, and I will explain the interview time, place and itinerary to you. I will leave my contact information in the email, and feel free to communicate with me if you have any questions. Please call me in advance if you want to change the interview time temporarily. ?
Verb (abbreviation for verb) answers questions that candidates are extremely concerned about.
Problems easily encountered are: salary and benefits, job content, required skills, whether to travel, company nature, and employment methods.
HR asked:? We have a basic salary system, and the specific salary needs to be interviewed and confirmed by the department manager. We have comprehensively considered your work experience and your salary expectation, and believe that if your abilities meet, the company will meet your needs. ?
Matters needing attention in telephone interview skills
Pay attention to tone and intonation: You should show a professional attitude, pay attention to tone and speed of speech during the telephone call informing job seekers of the interview.
Pay attention to wording: pay attention to courtesy and respect in wording.
Pay attention to details: details determine success or failure, and HR is best to communicate with each other in a caring manner on the phone.
Related reading? Telephone invitation interview words and skills 1. Preparation before calling.
1. Recruitment information of packaging enterprises. After receiving the phone call, candidates will generally check the record of their resume delivery. Good recruitment information will increase the chances of candidates participating in the interview.
2. Prepare the information of relevant positions and industry companies before telephone interview (communication).
3. Read the resume of the applicant in detail and mark the key information that needs further understanding or confirmation.
4. Be prepared to be questioned and rejected.
5. Design a few words that can ease the atmosphere and guide the candidates.
6, telephone notification time skills:
A. For those who voluntarily submit their resumes, they have made clear their intention to choose a job and are ready to participate in the company interview at any time. Communication can be made by telephone 1 1 am or 17 pm. Send an email or text message in time after the appointment interview. It should be noted that the speech speed is moderate and you are willing to be positive. Just describe the company name and address clearly.
B, passive, refers to the network search resume, headhunting recruitment. This kind of person's intention to apply for a job is not clear, or even has no intention. It is best to communicate by phone after 18, so as not to disturb the normal work of others, but also to ensure a short communication time. When you call them, you must have a clear outline and pay attention to introducing the company, position and position development prospect in communication.
Introduce the highlights of the company as clearly as possible, which will attract passivity so as to continue the topic in the future. After the telephone communication is completed, send a message to passively convey the company information and release the information. This kind of person usually needs to read the email after the first call. At this time, the content of the email is very important. If the content of the email is well written, the second communication will be logical. In fact, it means how to make people read your email from unintentional to intentional.
Second, the precautions during the call
1 First of all, say hello and ask if it is convenient to make a phone call now.
2. Introduce yourself and the company, and briefly describe the advantages of the company.
3. Indicate the source of information and the position to be recruited. Nowadays, many candidates are looking for jobs, and when necessary, they will submit resumes and briefly introduce the job content. By doing so, the applicant's memory is aroused, his trust is gained, and his attention when answering the phone is improved.
4. Appropriately praise candidates in terms of academic qualifications and work experience, and increase the recognition of candidates for the company.
5. Inform the other party that they have passed the resume screening, so that the candidates feel that the recruitment of the enterprise has certain thresholds and formal processes, and further increase the candidates' recognition of the enterprise.
6. Pay attention to listening in communication, and share or discuss your opinions with the other party appropriately.
7. Invitation, provide 1-2 time selection, and inform the other party of at least two interview times to choose, so that the other party can feel the attention of the enterprise.
8. After determining the time, at the end of the phone call, repeat the interview time and reach a psychological contract with the applicant.
Third, the work to be done after the phone call.
Send a text message or email to the other party after the call, and send an email or email to inform the other party of the interview time, place, driving route, company name and contact person. Including the company profile, job title and related information, and leave a telephone number, so that the notified object can call for consultation if there is any ambiguity. Having a formal invitation will make the candidate feel valued.
The attitude of HR on the phone can largely determine whether the job seeker will come for an interview in the end, and these key points and details can better reflect the professionalism and professionalism of HR, which will make the candidates feel happy and rewarding in communication, and will certainly be a successful HR self-marketing process.
Fourth, HR recruitment telephone invitation speech
Voice 1:
? Hello, sir/madam!
This is? From the human resources department of the company. what's up Talent received your resume online. The position we are looking for is a beautician. Want to ask you out? Come to our company for an interview. Is it convenient for you to write down the address of our company?
What is the detailed address of our company? If the other person is inconvenient to record, you can say sir or miss. I will send the address of our company to your mobile phone later. Please check it. Thank you! )
Speech 2:
Hello, is that you?
This is the human resources department of the company. Did you send us your resume (or get it by other means) for the position of beautician in May?
Have you found a suitable job now? If someone else is already taken, just say? Sorry to bother you, bye? )
We invite you for an interview. Is it convenient for you to come to the company at 8 am?
Our position is that you can take the bus to the station and get off to find it. Our company is next to it.
Please prepare your credentials and certificates for the interview.
If you can't arrive at the company on time due to temporary special circumstances, please try to contact us in advance.
My name is. You can also contact the young lady. What's the company phone number? .
Have a nice day, bye!