Real estate agent 1 work summary

Unconsciously, I have been working in xx for more than a week. In this week, the workload is not big, but I have a lot to learn. Although I used to be engaged in real estate sales, sales knowledge is always a bottomless abyss. This is why I like this job more and more. It is often heard and met that salespeople compete for commission in order to compete for performance, often by hook or by crook. Fortunately, now xx has a harmonious sales atmosphere. Colleagues are more competitive and help each other. Every disagreement can always be eliminated in communication, and every problem is often solved by brainstorming (even if there are only four of us). It is precisely because of such a strong corporate atmosphere and team spirit that it gave me the nutrients I needed to grow up in xx.

However, through my work, I still find that there are still many shortcomings that need to be solved urgently. First of all, I just entered xx, and I haven't been able to understand the corporate culture of xx real estate and the related situation of xx project. When introducing to customers, they did not show a good reputation and image for enterprises and projects, which led customers to have a little knowledge of our corporate brands and projects. I think as a real estate consultant of a large enterprise, we should not only be proficient in selling houses, but also make customers feel that xx has advantages over other real estates in terms of corporate brand, community environment, property quality and employee quality, and strengthen customers' purchasing confidence. In view of this problem, my colleague xx and I have conducted a profound discussion, hoping to learn more and seek advice, and to establish our absolute confidence and superiority in this enterprise brand from our own perspective, so as to infect every customer.

Secondly, because all the houses have been basically sold out when entering xx, only two sets of X-flat large-sized apartments and shops are on sale, so it can be said that there is basically no experience in shop sales. I think, compared with high-income investment groups such as houses and shops, the purchasing mentality and personal temperament are definitely different, so the sales methods of these two types of customers must also be changed accordingly. For example, store customers are more concerned about the rate of return, so we should focus on introducing the surrounding development trends and prospects, strengthen customers' purchasing confidence, and let them buy happily and safely. I used to think that a good salesman must have his own personality, and a salesman without personality is just a waiter. But through practical work, I found that a truly successful salesperson should not only have the personality that can infect customers, but also have the ability to adapt to different consumer mentality at any time. At the same time, keep in mind that he is professional, polite and proactive, giving customers more than he imagined, and adhering to the professional ethics of putting the company's interests first. Therefore, in order to do a good job in the sales of xx shops, I urgently need to improve my self-cultivation. I must make myself a real estate consultant suitable for the atmosphere of xx real estate, regardless of personal temperament or professional ability.

In addition, because I haven't been in xx for a long time, I haven't had a chance to fully understand some rules, regulations and processes of the company, and occasionally I make some low-level mistakes. Although a lot of progress has been made with the help of the supervisor, there are definitely many places that are not clear enough. This aspect also needs to be improved in future work and life. On the one hand, I study more and ask more questions. On the other hand, I hope my leaders will spur me and my colleagues will give me some advice.

I know that personal development is inseparable from the development of enterprises, and doing every job well is inseparable from love. Therefore, in this promising enterprise, I will fully serve the company, love my post, work hard, be strict with myself, study hard and keep learning, face customers with mission-like passion, face the cause with a serious and rigorous attitude, create feelings for customers and create profits for the company!

In the past week, with the temperature rising. Everything is revived, and the earth is blooming in spring. With the warming of the temperature, the sales work of our xx store began to be tense and orderly.

As the old saying goes, sharpening the knife does not miss the woodcutter. Even in today's social work, it also profoundly guides and reminds us. On the basis of enterprising work, we must first find the correct ideological direction, that is, we must have a clear consciousness and a positive work attitude before we can put it into practice. Make it twice the result with half the effort and achieve good results.

Review this week, your work, ask yourself, and honestly sum up. There are still many shortcomings. Therefore, we should strengthen our working ideas in time, correct our consciousness and improve the methods, skills and business level of xx sales.

First of all, in terms of shortcomings, it summarizes from its own reasons. I feel that I still have a certain degree of lack of skills in persuading customers and impressing their purchasing psychology.

As salespeople in xx store, our primary goal is to build a bridge between our products and customers. Create business performance for the company. Under the guidance of this direction, it is particularly important to impress customers' hearts and stimulate their desire to buy with sales skills and language. Therefore, in the future sales work, I must strive to improve the skills of persuading customers and impress customers' purchasing psychology. At the same time, we should integrate theory with practice and accumulate valuable experience for the next stage of work.

Secondly, pay attention to the details of your sales work and remember the wise saying that the customer is God in sales theory. Conquer and impress consumers with your sincere smile, clear language, meticulous promotion and thoughtful service. Let all customers who come to our xx store come on impulse and leave when they are satisfied. Establish the high-quality spirit of our xx store staff and establish our xx quality service brand.

Third, we should deepen our work and do it with our heart. Learn to face different customers and adopt different promotion skills. Strive to let every customer buy their favorite real estate, and strive to increase the number of sales and improve sales performance.

Finally, put your mind right. The adjustment of his mentality has made me more clear that no matter what I do, I must do my best. Whether this spirit exists or not can determine the success or failure of a person's future career, especially in our sales work. If a person understands the secret of avoiding hard work through hard work, then he has mastered the principle of success. If you can take the initiative and work hard everywhere, you can enrich your life experience in any sales position.

In short, through the theoretical summary of my work this week, I also found many shortcomings. At the same time, I have accumulated experience in future sales work for myself. Sort out the train of thought and clear the direction. In the future work, I will take the company's business philosophy as the coordinate, combine my working ability with the company's specific environment, take advantage of my energetic and hard-working advantages, receive business training, learn business knowledge and improve sales awareness. Make solid progress, work hard and contribute to the development of the company!

Summary of real estate agent's work II

As a new salesman, I knew nothing when I first joined the real estate sales department. It's still funny to think of it now. Through this period of tempering, I can now be responsible for performing a lot of work.

These tasks mainly include:

1, go deep into the front line of sales, understand the characteristics and needs of customers at the sales site, grasp the psychological dynamics of customers, and find out the problems that customers are most concerned about.

On-site follow-up during the opening of xx Pavilion in xx Garden.

On-the-spot follow-up in the sales process of shops at the bottom of xx Village 2 and 6.

Xxx Garden ii-9, iv-3 and iv-4 are followed up at the opening site.

2. Collect publicity materials and newspaper advertisements of other properties, grasp the dynamics of competitive properties, and understand the promotion methods and sales measures of other properties.

The newspaper advertisements of various buildings since July have been collected and sorted out.

3. Learn and observe the promotion activities of other real estates, learn from the successful experience of others, and make more contributions to the promotion planning activities of the company in the future. Visited the opening promotion of xx Square, xx Flower City and xx New Town, as well as the real estate promotion of exhibitions.

4. Dock with the planning company, put forward suggestions for modification of the planning scheme submitted by it according to the actual situation for leaders' reference, and communicate the opinions of the sales department with the planning company, so as to make every effort to promote the work more in line with the company's sales deployment, more practical and more effective.

5. Participate in various promotional activities of the company, organize sales personnel to carry out publicity work at the promotion site, and coordinate and communicate the division of labor and cooperation between the sales department and the planning company. Participated in September's "Housing Exhibition", "xx Garden National Day House Shuttle", and the "Investment and Trade Fair" exhibition and other promotional activities during xx Festival.

6, according to the actual situation, to find a way to important issues, more ideas, try to put forward the corresponding suggestions and programs for leadership reference, and do a good job in marketing personnel planning.

7. Attend the weekly meeting of the sales supervisor, summarize and sort out the weekly sales work and send it to the leader, so that the leader can keep abreast of the dynamics of the sales site. Since joining the company in July, summarize the weekly sales situation of each point every week and report to the leader.

8. Instruct each sales point to make an exchange visit report every month and a market research report every quarter, so that the personnel at each point can be familiar with other points of the company and understand the situation and trends of competitors in the market. Collect and sort out the exchange visit reports and city dispatching reports submitted by each point for the leaders to consult.

9. Learn the basic real estate sales knowledge, working procedures and working methods that sales department personnel should know. Assist other colleagues to receive customers who handle property right certificates.

10, dealing with the marketing planning affairs of the sales department, etc.

In this half year's work, I learned a lot about real estate through practice, and gradually improved my business level through continuous learning. But as a newcomer, I deeply know that my experience is still relatively lacking and I need to keep learning and tempering. Therefore, in the new year, I hope that through continuous study and practice in the front line of sales, I can make a good personal work plan, constantly increase my field experience and knowledge, and strive to raise my business level to a higher level and make more contributions to the company.

Real estate work summary Chapter III

In the busy work, I unconsciously ushered in the second milestone. Looking back on the first milestone, as a real estate agent, I deeply felt the hot air of the booming real estate market and realized the fighting spirit of every agent.

I joined the real estate agency family in June, 5438+February last year. For me, a strange industry, no matter how brilliant it was before, is now a new beginning and a new vision. From the day I started working as a broker, I told myself that I wanted to be a real estate agent. As an ordinary real estate agent, it is every broker's dream to win the sales champion under the same hardware conditions.

After market research, sales training and skills training, I finally got close to a qualified real estate agent. When attending the first training, my manager told us that brokers need to contact many people at different levels and need strong communication skills and positive work attitude. To do business, the first thing is to treat customers as friends, solve housing problems for them, and choose suitable units according to their economic strength, including solving some property problems for them later.

Brokers not only stay at the level of selling houses, but also need to strengthen professional knowledge in all aspects, not only real estate, but also marketing and psychology. At the same time, as the facade of the company, their words and deeds also represent the image of a company. Therefore, we should constantly improve our own quality and set high standards for ourselves.

At first, my performance was not good. Although I made great efforts to show, place orders, station and follow up by phone, it didn't work. Looking at the performance of other colleagues every day, some even finalized millions of villas, and I feel unspeakable uncomfortable in my heart. Is it worse than others? I told myself that I am also excellent, and I will be able to do what others can do.

I know that it is not enough to have enthusiasm at work, but also to have a normal heart, so I keep reminding myself that closing a deal is the luck and ability of others. I think I should work harder now, with the goal of conquering customers.

I began to change my previous methods, no longer exaggerating the advantages of the house blindly, and my tone of voice was not obviously biased. From the beginning to the end, I regard every customer as my friend, and from the perspective of helping friends to look at the house and buy a house, I solve the housing problem for customers and even tell them some trivial shortcomings of the house. In this way, the customer has a sense of intimacy, and my first order is signed.

Then I became more handy and gradually realized that psychological warfare as a broker is the specialty of real estate agents. Understanding the psychological changes of customers, speculating their room type and price demand, providing targeted services and promoting the success of transactions are all basic skills for success. At the same time, in communication with customers, we should be good at observing words and feelings and strengthen professional knowledge and skills on the basis of high quality.

In addition, we should have a broad understanding of the whole real estate market and stand at the forefront of the market. After several months of training, I can complete the task independently. I can proudly say that I am now a qualified broker and have been working hard to do my job well.

In the real estate agency industry, I am always in the process of learning and laying the foundation. For every agent, there is almost no rest time in this job. Even during the Spring Festival, many people are not ready to go home. Everyone was not used to it at first, but they soon got used to it. After all, we are all fighting for our goals.

As a broker, it is enviable in the eyes of others, because the annual salary of 654.38 million is not a dream for this industry. Looking at the bright side of everyone, who knows the pressure we have to bear? Everyone has survived the ups and downs.

During this time, there are joys and tears. In my most bitter days, I didn't bill for two months, so I tried my best to find customers and didn't miss any opportunity. My efforts finally paid off.

I believe that only those who have engaged in this profession can appreciate its hardships and bitterness. I once issued an order to be soft, go door to door to find housing, was turned away by the community security, and called the owner to scold me. I have persisted in these things. Seeing that other colleagues are so serious, I have worked harder to find customers.

Of course, some people don't cut the job. In their view, brokers have no quality and education, so they rely on deception. But anyway.

What I want to say is: the company trained me and told me: stick to the principle of doing the right thing, do things first, and always maintain the image of "the most trustworthy broker", and at the same time let me understand my value. "Intermediary" is just one of the most basic work contents of real estate agency. The focus of our work is to use our professional knowledge, rich experience and data analysis of related things to help customers solve difficulties and save corresponding investment through quality service.

So every time I answer the phone or receive customers, I tell myself to smile at each customer, take out my professional knowledge, answer their questions and help my customers as much as possible. Every time I clinch a deal, I feel a strong sense of satisfaction when I see the customer choose a satisfactory house and show a happy expression.

As a real estate agent, I am ordinary and happy, and I also give people confidence and can look forward to a bright future. I will try my best to do this ordinary job well. Today's salespeople are tomorrow's business managers.

20xx is a meaningful, valuable and rewarding year. I believe that in the new year, there will be new breakthroughs and new atmosphere, and we can occupy a place in the increasingly fierce market competition.

Summary of Real Estate Work Chapter IV

The three-month internship time is fleeting, and now the internship should be over. During my internship, I worked as a salesman in xx Real Estate Company, and everything I learned in this position will benefit me for life.

In fact, I had sales experience before this internship as a salesman. It was my sophomore summer vacation, and I went to xx clothing store for my summer vacation. My job is to attract customers to the store and sell them clothes in the store. Compared with selling houses, selling clothes is much easier, but the corresponding income is much less. And at that time, I had a lot of research on clothing collocation, unlike this kind of real estate knowledge, I knew very little. So the difficulty of doing it has also increased a lot. When I first entered the company, I knew nothing but to look around with my colleagues, take photos and find housing. At that time, it happened to be the hottest time in summer, and I had to run around every day and take my customers around.

Although there is a battery car, at the end of the day, I still have a backache when I return to the dormitory. When it comes to dry mouth and hoarse throat, there are few transactions. But although I am very tired, I feel very full in my heart. Because in the process of studying with colleagues, I came into contact with this whole set of workflow, learned the detailed work content of this position, and learned some sales skills to sell to customers. Then I studied for two weeks and started to work independently. In the first few days, I couldn't even speak fluently when I showed my clients the house alone. When others look at it, they know that I am new here and say that I am not professional at all. I also try to make myself confident when I think of my colleagues introducing the house. When answering a customer's question, don't hesitate to give him a positive answer immediately. And have a confident and firm tone to increase the trust value of customers. And learn to be tactful, at the same time, keep a good relationship with the landlord and do a good job in customer sales. It's really hard to do this job well.

After three months of internship, I feel that there is too much knowledge here. After working and studying here for three months, I feel that I haven't fully mastered the essentials of this job. To do a good job in sales, I need more exercise and tempering. So after the internship, I will continue to choose to stay in xx real estate company, continue to learn myself, continue to learn the doorway of sales, and continue to make myself better and stronger.

Summary of real estate agent's work 5

I. Performance

I made 307 16 in the seven months from 20xx to x, with an average of 4388 yuan per month. Although the minimum tasks stipulated by the company have been completed, there is still a long way to go before the average monthly salary of 8,000 yuan. Mainly because the personal potential is not strong enough. Secondly, the second-hand housing sales are affected by the overall rise in housing prices, bank interest rate hikes, the implementation of the New Deal and other factors.

Second, problems encountered in the work

Because our xx store has not been established for a long time, a lot of work is still not perfect. For example, hardware problems, our computers are not aging enough, and there is no camera to take pictures of houses, which brings a lot of inconvenience to our work. Business, lack of training, as a salesman, there will always be a period of fatigue, which requires continuous training and continuous progress to keep up with business needs. In addition, our xx stores are all young people, and young people have a common shortcoming-they are easy to get emotional, which requires the company to give them training on time and increase our self-confidence. In terms of telephone, our telephone number is not enough, and the telephone fee is too small, which seriously affects our business progress. In management, we lack a real manager. Our manager at the moment is responsible for both management and self-management, which seriously affects the performance of the whole team. We hope that leaders can change the responsibilities of store managers and separate management from business. Only in this way can we improve the performance of the whole store and the income of the company. In the later work, the "streamlined" workflow designed by our company is good, but our implementation is not good. Personality is that the registration department makes us difficult to understand, with a bad attitude and slow work efficiency. In terms of wages, with the rise of prices, our pockets are getting flatter and flatter. I hope the company can raise our salary on the basis of the original salary system.

Third, my work experience.

There is no house that cannot be sold, only the price that cannot be sold. The key is your perseverance. Therefore, to be a salesman, you must have an optimistic attitude, be able to withstand the blow, never be discouraged, have good adaptability and coordination potential, have enthusiasm for work, be patient with customers and have confidence in success.

Fourth, industry analysis

20xx is a turbulent year for second-hand houses, which is mainly caused by five factors: the first is the influence of the national real estate market environment. Second, the contradiction between supply and demand of real estate is still outstanding. Third, the new household registration system has been relaxed, and foreign buyers of first-hand houses have increased. Fourth, the sales price of newly-opened buildings is generally high. The average selling price is also above RMB 12000 per square meter. Fifth, the implementation of the new policy, the increase of bank interest rate, the qualification conditions of the second set of housing loans, and the improvement of the minimum taxable value.

To sum up, the second-hand housing market will shrink first and then recover next year, and the transaction volume in the first quarter will be significantly reduced, but the price will not fluctuate too much, and the land to be developed will be less and less. If you want to buy a house in a good corner, you can only buy a second-hand house, so the market prospect of our industry is still very broad. The leasing market will definitely be greatly affected, so we should seize this opportunity to do a good job in leasing next year. Personality is our xx store, which is very close to the xx base. We should make good use of this once-in-a-lifetime opportunity, unite as one, work together, and do a good job in leasing around.

Chapter VI Summary of Real Estate Work

I have been a member of xx Company for one year. 20xx's main job in the first half of the year is to assist Manager X to set up and manage the sales department. Through the joint efforts of all sales staff, good sales performance has been achieved in the past six months. In order to improve my working ability and efficiency and find out the shortcomings in my work, I summarized my work in the first half of 20xx as follows:

First, sales staff training.

The sales department was established in 20xx 10. Up to now, there are X salespeople, X managers and X planners. The initial sales staff have no work experience and real estate knowledge, and the work progress is very slow. Assist manager x to carry out training after formulating training documents and training plans. Now the reception work of the sales staff has been improved, and the daily work of the sales department has been basically completed.

Second, the customer visit statistics

Third, sales file management

In the vip card activity carried out on xx, XX, XX, two kinds of sales vouchers and electronic files were established. After the house selection activity on xx, XX, XX, the commercial housing subscription book archives, shops (vip value-added confirmation), payment application and refund confirmation have been managed in a unified way, divided by room number. All documents are updated synchronously in written and electronic documents.

Four, sales control management and statistics

Sales control management is divided into external and internal. Externally, we openly face our customers with red flags in the form of sales control version. Internally, Manager X and I have two levels of sales control, which are divided into written documents and electronic documents. Written documents are only simple room number control, and electronic files record the data of sold and unsold commercial houses in detail, including customer information, area, price and payment. All room numbers need to be approved by two people before signing the subscription book to ensure that there will be no one room and two sales.

Verb (abbreviation of verb) sales site management

Arrange the daily duty of sales staff, adjust the duty personnel and duty time in each sales period at any time, and cooperate with the planning department to carry out various publicity activities. On-site management shall be presided over by Manager X, and regular meetings shall be held every week to make daily work arrangements. In the meeting, sales staff exchange opinions and experiences, share the advantages and disadvantages of second-hand houses, solve problems in time when they are found, and answer the main questions raised by customers in a unified way, so as to improve the sales rate and the enthusiasm of sales staff to receive customers.

Six, the problems in the first half of the work

Although the sales department has achieved good results in the first half of the year, there are not many shortcomings in the sales work. In the first stage, I participated in the formulation of the price system, from which I saw my own lack of knowledge; Huxing changes in the process also understand their lack of sensitivity to the market. Real estate professional knowledge needs to be further improved, and working ability needs to be strengthened and improved. The first is the enthusiasm and initiative of the work. Many times, it is always the work that General X reminds us to do. In the second half of the year, we should correct ourselves and learn to find something to do by ourselves. Strengthen the understanding and analysis of data and drawings, so that products can be further suitable for the market. One's own writing ability is also the key point to be improved.

I believe that in the second half of the new year, we will do better through your efforts. I hope that the sales performance in the second half of the year will be higher than that in the first half.

Chapter VII Summary of Real Estate Work

Inadvertently, the years have quietly left. This year, the workload is not big, but there are many things to learn. The pace of time took away the busyness, troubles and depression of this year, but the persistence of inner struggle kept me on my post. It is often heard and met that salespeople compete for commission in order to compete for performance, often by hook or by crook. Fortunately, my company has a harmonious sales atmosphere. Colleagues compete with each other and help each other. Every disagreement can always be eliminated in communication. It is precisely because of such a strong corporate atmosphere and team spirit that I have got the nutrients I need for growth for a long time. The following is a summary of real estate sales in 2008:

First, study.

There is no end to learning. This is the first formal job in my life. I used to do some part-time sales work when I was a student, which seemed to be related to real estate. In fact, I don't know much about real estate, or even know nothing about it. When I first came to this project, I was unfamiliar with the new environment and new things. With the help of company leaders, I quickly learned about the nature of the company and the real estate market. Through hard study, I understand the real connotation and responsibility of real estate consultant, and I deeply like this job, and I also realize that my choice is right.

Second, the mentality.

When I first entered the company, I started systematic training for half a month and began to feel a little boring or even boring. But after a while, looking back at these contents really has a different feeling. I feel that we have really gained a lot. My mood is getting calmer and more mature. With the patient guidance and help of the company leaders, I gradually understand that mentality determines everything. Thinking about working in the front line of sales, the deepest feeling is that it is very important to maintain a good attitude, because we are faced with all kinds of people and things every day. We should learn to control our emotions and face our work and life with a stable, inclusive and positive attitude.

Third, professional knowledge and skills.

During the period of training professional knowledge and sales skills, I felt very boring because I was exposed to this kind of knowledge for the first time, such as architectural knowledge. I insist on reciting and practicing every day. I worked hard because of the exam. Finally, many good things happen. I used to be caught off guard when answering the phone to pick up customers, but now I am handy, which fully proves how important these are. I really felt so tired at that time. Looking back now, the biggest difficulty to overcome in our progress is ourselves. Although I was very tired at that time, didn't we insist all the time? Of course, this growth is closely related to the help and care of company leaders, and this working atmosphere is also an important reason for my progress. After work, I will also learn some real-time real estate professional knowledge and skills to keep pace with the times and not be eliminated by the times.

Fourth, details determine success or failure.

From the first call of the customer, all names and telephone etiquette should be in place. Visiting customers, from a humble action to the most basic courtesy, reveals the image of the company everywhere, and everything is in the details. A seemingly simple job actually requires more care and patience. In the whole work, whether the supervisor emphasizes or provides all kinds of information, in short, it makes us from unfamiliar to skilled. In my usual work, the two projects also gave me a lot of advice and help, and solved one problem in time. From unprepared to handy, they all came out one by one. The premise of these advances covers our efforts and sorrows.

Sometimes lack of patience, for some customers who have more questions or speak more bluntly, they tend to be tit for tat. In fact, for such customers, it may be more effective to adopt circuitous or soft means. Therefore, in the future, it is necessary to exercise more, increase patience, and make customers feel more intimate, so that they will have more trust.

Not paying enough attention to customers. Some customers need the constant attention of the sales staff, otherwise they may not ask you questions, but ask others or think for themselves, so that we lose their initiative in trading. So in the future, I will strengthen contact with customers, always pay attention to them, ask them questions, and then solve them politely, so that I can take the initiative and control the overall situation, increase my feelings with customers and increase the opportunities to bring guests.

This year is the most meaningful, valuable and rewarding, but no matter how beautiful it is, it was yesterday and will soon become history. In the future, in the future, I will strengthen my professional knowledge and skills on the basis of high quality. In addition, I will have a broad understanding of the dynamics of the whole real estate market and stay at the forefront of the market.