2. 12345 Citizen service hotline is based on the fact that there are too many citizen government service hotlines, which are inconvenient for citizens to remember. Therefore, all provinces and cities in China use the 12345 service hotline for unified access, and then transfer through the hotline center 12345 according to the specific situation.

3. The public service hotline implements the working mechanism of "External No.1 service, centralized acceptance, classified disposal, unified coordination, linkage of all parties, and time-limited handling". After the citizens call the "12345" hotline, the call center hotline receptionist will answer the phone first. After answering the calls of the masses, the hotline receptionist will directly answer the consulting questions that can be answered directly according to the information in the knowledge base, and transfer the consulting questions that cannot be answered directly, as well as help, complaints and suggestions, to the relevant districts, counties and departments for handling in time. Relevant districts, counties and departments shall promptly and properly handle incoming calls and reply to the public, and at the same time feed back the processing results to the public service hotline.

010May 19, Kashgar was approved to set up a special economic zone in the State Council, the Central Committee of the Communist Party of China. Subsequently, the 20 10 and 10 Kashgar hotlines were established and started to operate, meaning "serving Kashgar". The hotline takes local investment resources as the starting point and strives for original information. At present, the number of views of "Kashgar Hotline Website" is increasing daily. It is the largest comprehensive portal website in Kashgar, and its comprehensive strength ranks among the best in Kashgar local websites. Kashgar hotline has channels such as real estate, automobile, supply and demand, talents, tourism and home building materials. Covers all aspects of clothing, food, housing, transportation, play, entertainment and shopping that are closely related to the lives of Kashgar people.

201May 19 Kashgar was approved by the State Council, the Central Committee of the Communist Party of China to set up a special economic zone, and then 20 10 and 10 Kashgar hotlines were opened and started to operate, which means "serving Kashgar". The hotline takes local investment resources as the starting point and strives for original information. At present, the number of views of "Kashgar Hotline Website" is increasing daily. It is the largest comprehensive portal website in Kashgar, and its comprehensive strength ranks among the best in Kashgar local websites. Kashgar hotline has channels such as real estate, automobile, supply and demand, talents, tourism and home building materials. Covers all aspects of clothing, food, housing, transportation, play, entertainment and shopping that are closely related to the lives of Kashgar people.

"Active innovation" is the core corporate culture of our company, and "serving Kashgar" is our philosophy.

With the deepening of the construction of Kashgar Special Zone and the continuous development of economy and society, Kashgar hotline will repay every netizen who cares about Kashgar's development with a higher starting point and better service.