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★ Summary of courier selection work
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Year-end summary of express delivery mode Part I: Qiu Lai comes in winter. Unconsciously, _ _ _ year has ended, and we have ushered in a brand-new 20__. Looking back on this year, our Xunhua YTO Express Company has gone through an "extraordinary" year. Our company strictly abides by the rules of the express delivery industry, implements the goods security inspection in place, strictly follows the rules, checks at all levels, takes effective measures and manages in place, and has achieved remarkable results. _ _ The work in the first half of the year is summarized as follows:
Over the past year, all employees of Tong Yuan Company have always adhered to the business philosophy of "Express me the fastest, charge me the lowest and serve me the best", and "Customer satisfaction" is our pursuit goal. In _ _ _ years, through our efforts, we experienced the changes of the times from scratch and from small to large. In, under the correct guidance and care of leaders at all levels, with the strong leadership and strong support of the head office manager, our company went all out to complete all delivery tasks with high quality, high efficiency and success. In, under the circumstances of increasingly fierce market competition, severe traffic situation, extremely complicated traffic environment, a large number of new employees and relatively low technical foundation, the company overcame many difficulties and finally completed the annual delivery task. It has ensured the steady and rapid development of the company, safeguarded the interests and image of the enterprise, and made due contributions to the development of the express delivery industry. When dealing with some emergencies and complaints, all employees of our company are available at the drop of a hat, can win the battle, carefully organize and act quickly, and meet the delivery requirements of customers in time. They can complete the task at a high level without any mistakes.
First, cargo safety inspection:
Safety work is the most important work in our company. It can be said that there is nothing without security, and everything is lost without security. One hundred minus one equals zero. We pay close attention to safety management throughout the year and always take strict preventive measures to ensure foolproof. I did it: (1) The goods were mailed at the first pass, and the safety inspection passed. (2) The goods are delivered safely and never lost.
Second, fire control work.
Fire fighting is also the most important work of our company. Fire prevention is urgent, and the responsibility of fire fighting is more important than Mount Tai. Our company attaches great importance to it, takes strict precautions and always investigates it. Ensure that the fire escape is smooth, the company's fire control institutions are sound and powerful, the fire control system is complete and effective, the fire control plan is organized and put in place, and fire drills are carried out. Due to strict fire control management, our company has zero fire accidents in 1 year.
Third, it is our unshirkable responsibility to correct our working attitude, improve the quality service level and do a good job in quality service. Whether the excellent service is related to the quality image of the enterprise. Our company strictly manages to ensure high-quality service and constantly improve the level of high-quality service. With the enterprise becoming bigger and stronger in _ _ _ _ _, all employees of our company are dressed neatly, full of energy, comprehensive in technology and good in attitude. Stick to your post. In _ _ _ _, our company gave zero feedback on bad opinions and was well received by all customers.
Fourth, as always, earnestly implement and implement the instructions and document spirit of the superior company. The documents issued by the superior company can be conveyed in time and discussed paragraph by paragraph. Work hard on understanding the spirit and do a lot of articles on implementing actions. We have achieved the goal of forbidding, being resolute, forbidding, forbidding, forbidding, uploading and releasing, living in harmony with people, improving combat effectiveness, affinity, cohesion and centripetal force, and improving execution.
Looking back on all the work of _ _ _ _, all the staff of our company are brave in difficulties and dangers, work hard with one heart and one mind, and write the new glory of the whole year's work with their wisdom and sweat. In the face of the current new situation and new tasks, it is a situation and a responsibility to do a good job in 20 years. He who does not advance loses ground. Employees are responsible for the rise and fall of enterprises. We must emancipate our minds, change our ideas, cheer up, work hard, and get rid of the idea of being content with the status quo and sticking to the old ways. It is necessary to deeply understand the significance and profound connotation of learning from the strategic development experience of superior companies and implementing management changes. In the extraordinary period of economic transformation and financial restructuring, it is extremely important to ensure safety, improve service and eliminate all accidents. We must establish a sense of competition and responsibility. Under the correct leadership of leaders at all levels of the company, we will make full use of our strengths and avoid weaknesses, speed up our efforts, fully accomplish all the tasks of the company in the past 20 years, create greater glories and make our due contribution to the sound and rapid development of the company.
Year-end summary of express delivery mode Part II: My name is _ _, and my job number is _ _ _ _. I started working as an hourly worker from _ _ _ _ _ _ _ _ _. Now I have been working unconsciously for a year, and I will soon become an operator. During this year, I deeply felt the importance of post work and transit. In my work, small things are big things, so ask yourself.
In business, through the study of the company's corporate culture, I can enhance my sense of pride and honor, and also give me confidence in my work and a sense of belonging. Strive to follow the company's procedures to ensure the smooth transition of the branch. Keep learning, actively exchange skills with experienced colleagues in the Division, ask for advice with an open mind and learn their work skills, so as to increase their experience, accept the company's business knowledge and make their business by going up one flight of stairs.
In terms of implementation, the company's rules and regulations can be fully, thoroughly and resolutely implemented every time, thus ensuring the smooth development of business and the organic combination of all links.
In the usual work, actively cooperate with the point department to do the daily work, timely hand over the express mail, ensure that the express mail arrives at each point department in time and accurately, communicate with customers in time, and efficiently handle the wrong parts and the company's new business operation knowledge. Every new system of the company is introduced for the smooth development and progress of the company's business. As an old hourly worker, we should actively cooperate with the operators, drive new employees, and strive for valuable time for the point department and salesmen through timely, accurate and fast work. Ensure the smooth development of the company's business Fully reflect our company's service and speed, so that the company has a greater share in Hanzhong, so that the company can become a trustworthy and respected courier company, and strive to become a well-known courier company in the courier market.
During my work in _ _ _, I knew I still had many shortcomings, but with my knowledge and loyalty to the company, I was full of confidence in the future development of the company. I firmly believe that I will be more aggressive, brave in pioneering, play a role, grow together in _ _, and serve _ _ better.
Year-end summary of express delivery mode Part III: Since I joined the company in the Spring Festival of 20 __ _, I have worked as an intern in the post of letter opening. Through a year's understanding of my work, I have become a _ _ person and gradually become a letter sealing officer in counties and cities. With the reform of the company and the help of my colleagues, I gradually grew up, and I also realized the happiness of my work through hardships. Every encouragement from leaders and every care from colleagues is happiness. There are many shortcomings in previous work:
First, obey
It is necessary for an enterprise and institution employee to finish every task assigned by the leader seriously, but I still have some shortcomings that need to be corrected and improved. To change from a courier to a good courier salesman, take daily tasks as a stepping stone to your progress. The arrangement of the leader is the charge number, and follow up the shift at the first time. I obeyed, and I know more about the significance and importance of obedience. In the first year of employment, I have been constantly changing the working environment and place. Sometimes I really don't understand but I still do my job unswervingly. I know there must be leadership reasons for this arrangement, and I will be more obedient to the transfer in my future work.
Second, shortcomings in the work.
1, personal accomplishment and basic quality need to be further improved.
2, the theoretical level and working ability are still slightly insufficient, and they need to grow in learning.
3. The communication with colleagues is not harmonious enough and needs further improvement.
4. Careful work needs to be further improved, and we should fully understand the truth that "attention is everywhere".
5. The subjective initiative of work needs to be further improved.
Third, the team
Two heads are better than one. The staff of the whole station, under the leadership of the current team leader, created a good atmosphere for Qi Xin to work together to solve difficulties and perform tasks together. I am a soldier in this team, and I am also a proud soldier. The company also constantly provides training and exercise opportunities, from the transshipment group to the import self-study and internship, which quickly improves the business level and professional knowledge in a short time and has a great understanding of the business. I am also a proud soldier in this big team, and I firmly believe that one day all EMS staff will develop with one heart and one mind.
Fourth, business.
Good at summing up and accumulating experience in the practice of successfully improving business level; Be good at learning from failure and try to turn it into your own business level.
We should study hard, use our brains hard, work hard, step up the efficiency of our business level, and get familiar with basic business faster.
Fifth, the concept of time.
It's easy to be late, although in most cases it's because of the interference of family affairs. However, I know very well that the perfection of enterprise management depends on the system. As the saying goes, "No rules, no Fiona Fang". We must restrain ourselves at the same time as the system, remind ourselves and strive to grasp the balance between work and life.
Year-end summary of express delivery mode Part IV: Farewell the old and welcome the new. The year of 20__ has reached the end of the year, which is destined to be an extraordinary year for express delivery. Looking back on this year's work, under the correct guidance of the company's leaders, the diligent efforts of all employees and the active cooperation of sister companies' outlets, we have successfully completed all the indicators stipulated at the beginning of the year, especially the highest peak of the Double Eleven. The outlets in this area have developed steadily and the business volume is booming. It has played a key role in escorting the development of express delivery in _ _ region.
I. Main work arrangements for this year:
_ _ Distribute the whole housewarming. After moving into the modern industrial park, through a series of measures such as warehouse renovation and equipment installation, the daily average transfer capacity of 50,000 tickets can be realized. The peak volume of Double Eleven has reached 50,000 votes, and the rapid growth of express mail is completely expected by * * *.
The second is personnel reserve and training. With the steady and rapid growth of freight volume, personnel reserve and training are very important. Through a series of special meetings, such as special rectification of wrong parts, analysis of lost parts, treatment methods and details of damaged parts, handling the last stage of assembly inspection, safety inspection, etc. , the operation quality has been improved steadily, especially the storage policy in _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ The stevedores and sorters should read the list carefully, and pay special attention to distinguish between _ _ and _ _ counties and cities _ _ _ _ _ _. Distinguish between _ _ and _ _, between _ _, pay attention to the differences between _ _ and _ _, between _ _, between _ _, and between _ _.
_ _ The sorting specialist in the province registers the wrong parts in time every day, finds the responsible person in time and posts it on the daily bulletin board. It is said that the scanner can see the land, air and destination clearly.
_ _ Distributed Scanner, _ _ Distributed Scanner and _ _ Distributed Scanner should pay attention to the packaging structure to prevent wrong delivery and wrong installation.
The rickshaw puller pays attention to cleaning the car every day to prevent the express mail from being pulled down.
The bag dumping specialist must turn the woven bag upside down to prevent small pieces from being left in the bag, pay attention to the secondary use of the woven bag and pay attention to saving.
The personnel on duty should pay attention to hygiene and equipment stacking, and hand over the problem parts. The quality control specialist pays attention to comparison, uploads gun data in time, and issues problem pieces in time. Informants should pay attention to accurately register bus information and report it in time.
Three, 20__ years of total completion and operation.
In 20 years, the overall workload was _ _ times that of last year, the number of personnel was twice that of the same period last year, and the per capita efficiency was greatly improved. For example, the operation volume in _ _ _ month increased by _% year-on-year, and the average daily growth rate in July increased by _%. Since _ _ _ _, the business volume has been rising continuously, reaching one peak after another. Especially with the arrival of the peak season of express delivery in the second half of the year and the warehousing policy implemented by the headquarters in September, the outbound business volume of Jilin Province has increased significantly.
Four, the province's feeder bus operation and 24-hour express operation, all cities in the mainland of the province have opened feeder bus operation. Through reasonable planning time and 24-hour express delivery operation regulations, all prefecture-level cities in Jilin Province and Harbin City have been able to exchange inventions to _ _, _ _, _ _, _ _. The _ _ _ level, _ _ _ level, _ _ level and _ _ level below the county level can realize the invention.
5. The new outlets in _ _ area have greatly improved in image input, terminal delivery and business volume. For the development of express delivery in _ _ region, the promotion of market share has played a key role.
6. Optimize the route, optimize the arrival time of the shuttle bus, and control the time of the trunk bus, so that the shuttle bus at the outlets in the province can catch up with the trunk bus at 5: 00 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.
ViI. Rectify the distribution image and operation quality. Update the distribution image VI according to the requirements of the planning department of the headquarters. Yes, the venue is brand-new. Re-train the employees with hard index documents such as the company's express delivery operation rules, operation management regulations and package construction operation requirements, so that everyone can accomplish the task pragmatically, normatively and efficiently. I unswervingly carried out the instructions required by the headquarters, implemented the work, gradually analyzed the causes of the problems, trained and guided employees, set strict requirements and set high standards, assigned special personnel to handle affairs, made good handover between the upper and lower stations, counted the bus operation data, tracked the delivery information, made good feedback on daily work and emergencies, and tracked and sorted out the noodles discarded on the bus, which greatly solved the headless problem caused by the falling of noodles.
Eight, express peak double eleven, complete the transshipment task of _ _ express with a total of _ _ million tickets, allocate _ _ million tickets at the highest, further optimize the route, open the Beijing-Harbin shuttle bus, greatly improve the express delivery time, reduce duplication of work, and contribute to the double eleven and double twelve peaks.
Nine, because of the poisoning incident in Tong Yuan, the safety inspection of express mail was strengthened, and the branch company was required to affix the seal of safety inspection, specially carry out safety education and training, and implement the work of headquarters and postal services.
Ten, publicity and study to standardize the chartered operation, strictly grasp the trunk bus loading rate, we want to _ _ _ _ to ensure the loading rate 100%, the tonnage is about 7 tons to 8 tons.
The work plan for 20__ years, if this year is training, rectification and training _ _, next year is implementation, standardization and war, step by step, to cope with one peak after another. We have the responsibility to complete the task index of entering the first army ahead of schedule. Specific work arrangement
First, we will continue to strictly control the timeliness of trunk and feeder buses, ensure the smooth routing of express mail, and urge and guide the healthy and orderly development of outlets within our jurisdiction.
Second, continue to strictly grasp the operation quality and image building of distribution, do a good job in staff reserve and training, and educate everyone to do their due diligence, due diligence and due diligence on express mail. No matter how difficult it is, it will never delay the transshipment of express mail.
Third, timely convene meetings and training for branches within the jurisdiction, convey instructions from the headquarters, solve problems in the operation process, and ensure the healthy development of all branches.
Four, _ _ according to the air cargo plan, the business of opening air ports is allocated, which provides guarantee for the rapid growth of business outlets and the realization of two-legged walking by air and land.
5. According to the freight volume, the route planning center of the headquarters dispatching center helps to open the trunk bus from Huai 'an to Weifang to _ _. Further open the route from Jilin area to Shandong East China area to realize faster and better development of express delivery.
Six, warehouse dormitory migration plan. Due to the early warning of the operation of the 50,000-ticket express warehouse this year, in order to ensure that a better transit site can be provided in the peak season next year, the engineering department is requested to assist in planning and allocating the dormitory relocation plan.
7. Reasonably propose and adjust the routes of second-and third-tier cities in the province, further expand the 24-hour delivery area, and the headquarters will assist in rationally adjusting Shenyang, Dalian and Harbin (including the adjustment of feeder car laying in Heilongjiang), further enhance the overall strength of Northeast China, and lay a solid foundation for the leap-forward development of _ _ _ _ express delivery.
As _ _, we are far from the forefront and know our responsibilities and missions. Everything we say and do represents the image of the headquarters, and our every move is related to the balance of interests of the headquarters and all parties. We always adhere to the policy of building a strong service-oriented headquarters given by the headquarters, use it flexibly in the implementation process, and try our best to serve the outlets on the premise that the interests of the headquarters will never give in. We believe that heaven rewards hard work, and we believe that we will reap what we pay. Trust us. The blueprint has been drawn and the drums have sounded. We will adhere to the principle, keep learning, strive to beat our peers in the transit system, improve service quality, reduce data loss, damage and delay, go all out to develop the headquarters and serve the outlets wholeheartedly. Let's meet the arrival of 20__ with full work passion, and firmly believe that _ _ Tiejun will not bear the great trust, go forward bravely and usher in a more brilliant tomorrow.
Year-end summary of express delivery mode Article 5: 20 _ _ _ _ I officially entered _ _ express delivery and was assigned to _ _ office to undertake the work of express delivery supervisor. Over the past year or so, with the guidance of leaders and the help and support of colleagues, I have persisted in continuous learning, earnestly performed my duties, and successfully completed various tasks. The summary is as follows:
First, learn with an open mind and strive to improve their own quality.
Learning is the basis of doing all the work well. In order to constantly improve my business knowledge and do a good job in the warehouse, I have always put learning first, taken it seriously and made unremitting efforts for more than a year. Since entering SF, everything has started from scratch. Although I had an internship in a courier company before, SF's model is more advanced, its management is more scientific, its speed is faster and its service is more convenient. So I learned from the old warehouse keeper their experience, learned from them how to make bags, start cars, receive goods, and deal with problems step by step, and gradually helped the supervisor deal with what he could and share his work intensity! Work hard, do your duty and serve well! For more than a year, I have worked hard to adapt to the new job requirements around the working characteristics and laws of the warehouse, dare not slack off, do my duty, actively help others and do everything well. First, take the initiative to submit information. Insist on writing materials as an effective way to exercise your writing ability, collect them widely, write carefully and report on time.
At the same time, we also collect information from other branches, analyze their advantages, learn from them, and report the work progress, achievements and practices in the form of information in time, which not only reflects the situation, but also exercises ourselves.
The second is to carefully draft official documents.
Every task given to me by the company, every form is overfulfilled, and sometimes I work overtime and revise it over and over again, which obviously improves the writing level and quality of the materials.
Third, it is to cooperate.
In Horizon and Triumph Branch, leaders need to do a lot of things and help them share a few things. While I learn more, I also exercise myself! Be strict with yourself and consciously maintain the organizational image! The warehouse is the window of the branch, representing the image of the whole branch and the whole SF. For more than a year, I have always adhered to my principles, kept the branch clean, honest and modest, treated people with courtesy, had a strong sense of overall situation and responsibility, and maintained the image of the horizon.
If I were a supervisor, I would handle my daily work well. First, I want to pay attention to the business volume, increase the promotion efforts, let everyone know about SF, and let every customer know the types of SF. The second is to improve the quality of work, so that every express can be sent and received on time, reduce the error rate of work and improve the timeliness of express mail; Third, do a good job in the promotion of new service products of the branch, analyze the problems existing in the promotion, and put forward effective improvement suggestions;
The fourth is to develop key customers.
And manage it, maintain it regularly and guide the customer development department; The fifth is to deal with emergencies and follow up;
Five, responsible for timely recovery of accounts receivable, control department expenses.
Sixth, it is to train departmental staff.
Reasonable division of areas, objective and fair assessment and rewards and punishments for employees; Seventh, upload and distribute various systems of the headquarters and district departments, and be responsible for the safety management of the departments.
As for the current good market situation, I think this is an opportunity for our company and a good opportunity for us to expand the market. We should strive for customers abandoned by domestic express delivery companies. Take advantage of our good reputation of SF to increase the development of the market. Increase the development of international components, and increase the development and maintenance of the international market! Nothing in the world is difficult for one who sets his mind to it. Nothing is impossible, only unexpected things. I firmly believe that SF will succeed, and gradually go international, and I will succeed!
Year-end summary of express delivery mode Article 6: In a blink of an eye, a year has passed in a hurry. Looking back on the past year, in the post of express sorter in _ _ (the company where the post of express sorter was changed), I always adhered to the attitude of "being on the job for one minute and doing my duty for 60 seconds", tried my best to do a good job in the post of express sorter, and always strictly demanded myself to correct my working position and attitude. With the care of leaders at all levels and the support and help of colleagues, as a courier sorter, I have been active and diligent in my work, successfully completed all the tasks of courier sorter this year, fulfilled the duties of courier sorter (changed to the unit where courier sorter works), and performed well in all aspects, which was unanimously affirmed by leaders and colleagues. The study and work of the courier sorter in _ _ _ _ (where the courier sorter works) for one year are briefly described as follows:
First, be strict with yourself ideologically and constantly improve your self-cultivation.
Over the past year, I have always adhered to the correct values, outlook on life and world outlook, and used these to guide myself to study and work in the post of express sorter in _ _ (the unit where the post of express sorter was changed to). Although I am in the post of courier sorter, I always pay attention to international current affairs and the latest spirit of China and Central Asia, and constantly improve my sense of belonging, identity, dignity and honor to my motherland, nation and culture. In _ _ _ (changed to the unit where the post of courier sorter is located), we will conscientiously implement the central line, principles and policies in the post of courier sorter, fulfill our duties and make contributions to the country within our capacity.
Second, strengthen study at work and constantly improve work efficiency.
The times are developing, society is progressing and information technology is changing with each passing day. _ _ _ The work related to the post of express sorter also needs to keep pace with the times, and it is necessary to constantly learn new knowledge, new technologies and new methods to improve the service level and service efficiency of the post of express sorter. In particular, learn the legal knowledge and latest policies related to the post of express sorter. Only in this way can we improve the professional level and personal ability of _ _ _ courier sorters. Regularly study the business knowledge related to the post work of express sorter, summarize and absorb the experience of predecessors in the post work of express sorter, and constantly make up and improve their own shortcomings and defects in the post work of express sorter, thus greatly improving their overall work quality.
Looking back on the past year, I have made great progress in my work as a courier sorter in _ _ (the unit where the post of courier sorter changed), but I am also soberly aware of my shortcomings in my work related to _ _ _ (the post of courier sorter). Mainly in the theoretical study is far from deep enough, especially the ability to apply ideological theory to the actual work of _ _ _ express sorter post is still relatively lacking. In the future work of _ _ _ courier sorter, I will develop strengths and avoid weaknesses, overcome my own shortcomings, and study the work of courier sorter seriously.
Post-related knowledge, work hard, be proactive, do a better job and work hard to realize the Chinese dream. Looking forward to the new year, the future _ _ (changed to the unit where the post of express sorter is located)
I hope I can make persistent efforts in my work, continue to maintain a good working attitude, be not afraid of hardship and fatigue, pay more and complain less, and do my job well in the post of courier sorter. At the same time, we also need to strengthen the work level and business ability of our express sorters. In the future work, I will strengthen communication and discussion with my colleagues in _ _ (the unit where the post of express sorter was changed). We should continue to do things in our own jobs, honestly, and strive to make greater achievements for _ _ (the unit where the post of courier sorter is located).
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