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Resume of customer service engineer
Customer Service Engineer's Resume Last Name: Resume Nationality: China Current Residence: Guangzhou Nationality: Han Nationality Household Registration Location: Guangdong Province Height and Weight: 155 cm? 50 kg marital status: unmarried age: 24 years old Training certification: talent evaluation: job hunting intention and work experience Talent type: ordinary job hunting? Position: Electronics/Posts and Telecommunications/Communication: QA Engineer, Sales Name: Resume Country: China.

Current residence: Guangzhou Nationality: Han nationality

Household registration: Guangdong province, height and weight: 155 cm? 50 kg

Marital status: unmarried age: 24 years old

Training certification: talent evaluation;

Job hunting intention and work experience

Talent type: general job hunting?

Position: Electronics/Posts and Telecommunications/Communication: QA Engineer, Sales Engineer: Sales Engineer, Customer Service:

Working years: 2 Job title: junior.

Job Application Type: Full-time Availability Date: One month

Monthly salary requirements: 3500-5000. I hope to work in Guangzhou, Guangzhou and Dongguan.

Work experience:

Company name: * * * (Guangzhou) Electronics Co., Ltd. Commencement date: July 2008 ~ 2065438+February-July.

Company nature: Sino-foreign joint venture industry: electrical appliances, electronics and communication equipment.

Position: Customer Service Engineer

Job description: 1. Handle customer complaints, inform the responsible customers of quality complaints in time, promote internal improvement while communicating with customers, and minimize the company's losses; 2. Respond to the relevant requirements and questionnaires put forward by customers to meet their needs; 3. Follow up the internal process audit, urge each process to improve the defects, and cooperate with various departments to achieve the final quality improvement from the inside; 4. Preparation before customer audit and reception during visit, show customers around the production line, help customers answer questions, be familiar with the process, and make a good bridge between customers and the company while communicating with the inside. It is the communication link between the company and customers.

Reason for leaving:

academic degree

Graduate school: Lanzhou University

Highest education: bachelor's degree: bachelor's degree date: July 0, 20081

Major: English Language and Literature Second major: French.

Training experience: start date, end date, year, and the number of special industry certificate obtained by the school (institution).

CET-4/CET-8 of English Language and Literature Major in Lanzhou University

linguistic competence

Foreign language: excellent English.

Other foreign language abilities: I studied French for two years.

Putonghua level: proficient in Cantonese level: average.

Working ability and other professional knowledge

1. Serious, strong cooperation ability, 2.2 years experience as a customer service engineer, familiar with the whole PCB production process, familiar with various customer acceptance standards and different reliability tests. 3. Steady and generous, responsible, able to handle stress and problems at work well, and have good interpersonal relationship. 4. Strong ability to withstand pressure, able to cope with challenges in work and dare to challenge yourself. 5. When taking charge of Japanese customers, be able to communicate well with foreign guests and reduce quality complaints to a minimum.

(Editor: 8021);