Customer service resume self-evaluation 1
I am cheerful and optimistic, positive, honest, frank, kind and helpful, and I can get the trust and support of my colleagues in two years' work experience.
Strong sense of responsibility, although I have worked at night shift for foreign customers for two years in HSBC Group, I am not afraid of hard work and fatigue, and can solve various difficult problems for customers with good mental outlook and meticulous and thoughtful service; Work attitude is practical, earnest and careful. In the process of serving customers, we found many mistakes in filling in information, and actively communicated with customers to help customers reduce difficulties and losses. Hard-working, continuous learning, strong learning ability and awareness, although the English level in the school education process is average, but two years of customer service practice and long-term English training in foreign banks, with good listening, speaking, reading and writing skills; Organized, able to distinguish key points and grasp methods, able to handle multiple affairs at the same time, with high work efficiency, and praised by department leaders many times;
Have a strong sense of teamwork. Through training new employees and business coordination with various departments, I have a certain sense of teamwork and a strong sense of the overall situation. For the new job, I am good at learning from my predecessors, mastering it in time, having strong adaptability and independence.
Customer service resume self-evaluation II
1. I have worked in the industry for at least five years to understand the market situation, customer needs and some business operations and service channels.
2. High personal accomplishment, high level of knowledge, bachelor degree or above, familiar with product knowledge and knowledge of machinery, devices and equipment used to sell products.
3, good personal communication skills, good oral expression skills, polite to people, know when and where to face what kind of situation is suitable for expression in what language, know how to deal with certain relationships, or have rich handling experience, have a certain personality strength, and a good first impression can give customers trust.
4, flexible mind, strong adaptability to the scene, able to go to the scene to use the site conditions to solve the problem immediately.
5. Appearance is neat and generous, words and deeds are decent, and there is the demeanor of corporate image ambassador and product spokesperson. It doesn't have to be beautiful, but at least it should be worthy of the audience's crooked nose, crooked mouth, crooked clothes, blowing beard and glaring, which will damage the company's image.
6. Good working attitude, enthusiasm, initiative, timely service for customers, regardless of personal gains and losses, dedication.
Self-evaluation of customer service resume 3
Cheerful, modest, steady and energetic, sincere and enthusiastic. Strong organizational skills, practical skills, teamwork spirit and communication skills. Have high technical level and on-site management experience. Can bear hardships and stand hard work, adapt to various environments and blend in.
Able to work efficiently, rigorous and self-responsible; Have a sense of responsibility and keep promises; Good at learning, strong adaptability, high enthusiasm for new technology, willing to accept new challenges, team spirit and collective honor; There are some innovations in doing things.
Familiar with the management process of customer service system, rich experience in communicating with customers, and mastered many communication skills; Strong sense of responsibility, excellent customer service awareness and high customer service skills and training experience; Be good at handling malignant complaints, find problems in work and put forward corresponding solutions; Familiar with foreign exchange verification knowledge and operation process; Proficient in using Windows and various office software, strong writing skills and document writing skills, cheerful and lively personality, good communication skills and teamwork skills, proactive, and usually like to expand knowledge through self-study.
Have strong dedication, professionalism and good communication and expression skills, master customer sales and relationship maintenance skills! With the development of the company, I will have a development mentality to treat my work.
? Self-evaluation of customer service resume 4
I am cheerful and optimistic, positive, honest, frank, kind and helpful, and I can get the trust and support of my colleagues in two years' work experience. Strong sense of responsibility.
Although I have worked in HSBC Group for two years and served foreign customers at night, I am not afraid of hard work and fatigue, and I can solve various difficult problems for customers with good mental outlook and meticulous and thoughtful service. Work attitude is practical, earnest and careful. In the process of serving customers, we found many mistakes in filling in information, and actively communicated with customers to help customers reduce difficulties and losses. Hard work, continuous learning, strong learning ability and awareness, although the English level in the school education process is average.
However, after two years of customer service experience and long-term English training in foreign banks, I have good listening, speaking, reading and writing skills; Organized, able to distinguish key points and grasp methods, able to handle multiple affairs at the same time, with high work efficiency, and praised by department leaders many times; Have a strong sense of teamwork. Through training new employees and business coordination with various departments, I have a certain sense of teamwork and a strong sense of the overall situation. For the new job, I am good at learning from my predecessors, mastering it in time, having strong adaptability and independence.
Self-evaluation of customer service resume 5
I come from _ city _ county. I graduated from the second technical school in June 2000, majoring in secretarial and office automation. Worked outside for more than one year, worked as a customer service representative of China Mobile 10086 hotline for three months, and worked as a warehouse keeper in the factory for more than one year.
The experience of working outside the home has made me understand that the present society is changing day and night. If you want to get a good job, you must always learn new knowledge and constantly enhance your understanding of society, so I am very keen to participate in various activities that can increase my knowledge. You can improve your outlook on life and values, work outside for more than a year, and learn to do things with a learning mood forever, so that you can constantly enrich and correct yourself.
I am full of enthusiasm and confidence to challenge this new job, and I also believe that my past work experience will help me a lot. I believe that my full work enthusiasm and serious attitude can make me adapt to this new job more quickly. So I am eager to get this job, and I believe I can create my own life value and career on the platform of this job. Thank you very much for providing me with such an opportunity to have a deeper understanding of your company. I hope to get this opportunity to create a better tomorrow with your company.
I hope that through this letter of recommendation, you can have a more comprehensive and in-depth understanding of me, and I am willing to devote myself to the development and construction of your company with great enthusiasm and responsibility. Your choice is my expectation. Give me a chance to give you a surprise. Looking forward to your reply!
Finally, I sincerely hope to get your appreciation and appointment! thank you
Self-evaluation of customer service resume 6
I am cheerful, optimistic, positive, honest, frank, kind and helpful. During the two years of work experience, I have a harmonious relationship with leaders and colleagues, and I can get the trust and support of my colleagues.
I have a strong sense of responsibility. Although I have worked as a night shift for foreign customers in HSBC for two years, I am not afraid of hard work and fatigue, and I can solve various difficult problems for customers with good mental outlook and meticulous service.
Work attitude is practical, earnest and careful. In the process of serving customers, we found many mistakes in filling in information, and actively communicated with customers to help customers reduce difficulties and losses. Hard-working, continuous learning, strong learning ability and awareness, although the English level in the school education process is average, but two years in foreign banks engaged in customer service practice and longer English training.
Good listening, speaking, reading and writing skills; Organized, able to distinguish key points and grasp methods, able to handle multiple affairs at the same time, with high work efficiency, and praised by department leaders many times; Have a strong sense of teamwork. Through training new employees and business coordination with various departments, I have a certain sense of teamwork and a strong sense of the overall situation. For the new job, I am good at learning from my predecessors, mastering it in time, having strong adaptability and independence.
Self-evaluation of customer service resume 7
I am a fresh graduate of _ College, majoring in computerized accounting. I hope to work in the customer service department of your company.
During my three years in college, I not only paid attention to the study of basic courses, but also paid more attention to the cultivation of my ability. At school, I took the time to study hard and completed the basic theory course with excellent results. At the same time, I also take time to read various books and magazines in a planned way, trying to expand my knowledge as much as possible and keep up with the times. After studying, I try to seize every opportunity to exercise, get along with people at different levels, get close to society, feel life, taste the ups and downs of life, and let myself mature as soon as possible.
Now I am eager to work in your company, so that I can combine my theoretical knowledge with practice and make a qualitative leap in my life. When choosing your company, salary and treatment are not my first consideration. I pay more attention to the overall image, management style, staff morale and working atmosphere of the company. I believe your company is my ideal goal. I confidently assure you that you will never regret choosing me.
Looking forward to your reply!
Self-evaluation of customer service resume 8
I came to work in the company in April, 2000, and it has been four years now. In the past four years, I have been deeply attracted by the company's corporate culture, especially since I entered the customer service department for three years. With the help and guidance of the leaders, I have learned more business knowledge and coordination ability that will benefit me for life, and achieved excellent results.
At present, the post of deputy director of customer service department is vacant, and I hope the leader can consider letting me take it. For this position, I have the following advantages:
I have worked full-time in the customer service department for three years, accumulated rich customer service experience, and have a detailed understanding of corporate customers. In this position, I can assist the customer service supervisor to handle most customer complaints.
In the process of work, I work closely with leaders and employees, and Qi Xin works together, with strong cooperation and communication skills; After working in the company for four years, I have a deep understanding of all departments, leaders and employees of the company. In this position, I can better assist the department manager to coordinate the affairs between departments, leaders and employees. In the four years of work and study in the company, my adaptability has improved to a higher level. I have worked in many positions in the company and can easily complete the tasks assigned by the company. While working in various positions, I have strengthened my ability of cooperation and coordination with colleagues in various departments.
If I can take the post, I will help the supervisor to do the daily affairs of the department, unite colleagues, communicate with colleagues and supervisors in time, conscientiously implement the guiding ideology of the company, make more contributions to the unit and create value; If I am not competent, I will continue to work hard, constantly sum up experience and lessons in the future work process, and reserve my leadership ability.
Self-evaluation of customer service resume 9
Familiar with the management process of customer service system, rich experience in communicating with customers, and mastered many communication skills; Strong sense of responsibility, excellent customer service awareness and high customer service skills and training experience; Be good at handling malignant complaints, find problems in work and put forward corresponding solutions; Familiar with foreign exchange verification knowledge and operation process; Proficient and good at using C, Delphi, SQL, etc. Proficient in using Windows and various office software, strong writing skills and document writing skills, cheerful and lively personality, good communication skills and teamwork skills, proactive, and usually like to expand knowledge through self-study.
Have strong dedication, professionalism and good communication and expression skills, master customer sales and relationship maintenance skills! With the development of the company, I will have a development mentality to treat my work.
Customer service resume self-evaluation 10
I am cheerful and optimistic, positive, honest, frank, kind and helpful, and I can get the trust and support of my colleagues in two years' work experience. Strong sense of responsibility, although I have worked at night shift for foreign customers for two years in HSBC Group, I am not afraid of hard work and fatigue, and can solve various difficult problems for customers with good mental outlook and meticulous and thoughtful service; Work attitude is practical, careful and meticulous.
In the process of serving customers, I found many information errors, and actively communicated with customers to help customers reduce difficulties and losses; Hard-working, continuous learning, strong learning ability and awareness, although the English level in the school education process is average, but two years of customer service practice and long-term English training in foreign banks, with good listening, speaking, reading and writing skills; Organized, able to distinguish key points and grasp methods, able to handle multiple affairs at the same time, with high work efficiency, and praised by department leaders many times; Have a strong sense of teamwork. Through training new employees and business coordination with various departments, I have a certain sense of teamwork and a strong sense of the overall situation. For the new job, I am good at learning from my predecessors, mastering it in time, having strong adaptability and independence.
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