First, moral specificity, sincerity, discipline, diligence, diligence and dedication.

Second image specification

(1) Dress and etiquette

1 Dress: neat, generous and decent.

1) Employees should wear the corporate image and image line of the department. In principle, staff should wear appropriate, neat, comfortable, neat and formal clothes, and keep them neat, intact, harmonious and elegant.

2) It is best to dress formally or formally, with flat terrain and in line with the season.

3) Female employees can wear make-up, not in public during work hours, not wearing too much jewelry, too low neckline and too short skirts and pants.

4) Keep shoes and socks clean and sanitary, and don't wear slippers barefoot in the workplace.

2 Manners: elegance, courtesy and spirit.

1) Abide by the attendance system, go to work on time, get off work, and don't be late or leave early. The person in charge of the application or the department that needs to be notified in time for sick leave should complete the leave alone.

2) Working hours, in order to maintain a good mental state, energetic, energetic and optimistic.

3) Treat your boss with respect, treat your colleagues warmly, and keep calm when you treat other people's smiles and smiles.

4) frankness, honesty, frankness, equal respect, unity and cooperation, rather than bringing personal preferences into the work, not cliques and partisanship.

5) Warmly receive every guest, don't judge a book by its cover, be arrogant, and meet the guest's time, otherwise the guest will have to wait, you should take the initiative to apologize and ask for some tea.

6) Keep a good posture and don't call others loudly.

7) Go out of the meeting room or office supervisor, take the initiative to knock at the door and enter the room to close the door. .

Third language specification

1: Kindness, sincerity and humility.

1) The pronunciation is clear, the tone is sincere, the speech speed is moderate, the tone is peaceful, and the sentence meaning is clear and concise.

2) Talk to people, pay attention, smile, be free from distractions and be indifferent.

3) Don't swear and taboo, and use civilized language.

4) When communicating with colleagues, we should follow the principle of "putting ourselves in the other's shoes", and the language should be polite and euphemistic.

5) It should be regarded as the leader's initiative to report concisely and clearly, and greet the superior. .

Social intercourse for the first time

1 hospitality: treat tourists warmly and generously. During the holiday, you should stand up to greet the guests, arrange seats, hand water with both hands and say goodbye.

Guest: Be punctual for appointments. Guests should not stay too long. Say goodbye to master. .

3. Take measures to maintain the company's image when participating in social activities; Male employees shave, comb their hair neatly, dress neatly and gracefully, and behave appropriately. Female employees should make up properly and dress in a harmonious, generous, fashionable and beautiful way. staff

Standardize the daily work of the first office hall, and each independent office should be quiet, and it is forbidden to talk loudly, play games, chat, download movies, games and do other irrelevant work.

Be warm and polite to leaders, colleagues and tourists during the second working hours. Maintain a good working mood and prohibit personal feelings from entering the work process.

Twentieth employees are not allowed to carry contraband, dangerous goods, guns, knives, etc. Enter the office space.

Personal jackets and coats should be hung in the dressing cabinet, not in the back of the chair.

Article 1 Don't read other people's information, reports and other documents.

It is forbidden to eat smelly food and snacks in the office area during working hours.

The items on the desk should be neat and clean, and all kinds of files should be kept secret. No.

Random placement, the information must be the front height of the stack height partition under the table.

Seventh desktop and indoor office equipment should be placed neatly, keep clean and beautiful.

Eighth indoor filing cabinets should be kept scientific, orderly, clean and beautiful.

Ninth in addition to posting necessary documents or charts on the office wall, we should ensure that the wall is clean and tidy.

Clean.

Article 10 office chairs should not be placed at will. Leave his seat after your request. It's straight on the dining table.

Equipment and facilities ensured the integrity of the office area, so everyone went.

Turn off the power supply of the equipment 1 1.

Twelfth in order to save electricity, turn off the computer in time after work; By adjusting the temperature

When required by the state, in the open air, when people leave the office for a long time, turn off the air conditioner.

Magazines and newspapers that are not allowed to be stored on conference tables, sofas and coffee tables; The office is not allowed to store personal belongings related to work for a long time.

Thirteenth without the consent of the administrative department, when the workplace or occupation changes, you may not change jobs.

Office furniture and office equipment such as desks and filing cabinets.

Article 14 Attach importance to, unite with and cooperate with colleagues in the company.

The principle of fast and efficient is that interests, contradictions and possible problems should be solved in time.

The principle of computer, fax machine and copier in 15 can be used for private use.

Method, if there are special reasons, must apply in advance, approved before use.