1, create a user profile
Establish a document for the company to sell imitations. Check user information, input information base, fill in document cards, and file office documents, such as photocopiers and fax machines.
2. After-sales service
Handle after-sales service according to company requirements. Familiar with the company's rules and regulations, learn the after-sales service skills of the cottage machine, handle incoming calls and telephone calls in time, be able to understand and solve common faults of the machine by telephone, quote correct parts and communicate with users in time, and arrange work cards in time for problems that need maintenance personnel to solve at customers. For the sake of users.
3. Report of warranty card
The warranty card is the ID of the machine. A correct warranty card contains many important information, such as user advantages, company reputation and brand maintenance. Careful reporting is the basis. Input and collect the information of monthly warranty card, and then report it to Sharp HD.
From August 2006 to August 2006, leaflets were distributed in Bestbuy, practice.
February, 2006-February, 2006, employee of purchasing department of Lotus Group, internship.
From June 2005 to September 2005, I worked as a cashier in our Lotus.