1. Set an example, be dedicated and have a decent style;

2. Master the language ability to communicate with guests (at least one foreign language);

3. Strong hotel awareness, overall management awareness, public relations awareness, overall sales awareness and training awareness;

4. Understand the operation process of each department;

5. Grasp the history of the city and the location of amusement places, shopping and eating places;

6. Understand the customs and habits of major countries;

7. Have certain legal knowledge;

8. Strong self-control, calm and humble;

9. Strong ability to judge, analyze and deal with problems; Quick thinking, accurate expression of meaning and correct handling of problems;

10. Have keen observation and foresight on the development of problems;

1 1. Rich social experience and strong oral and written expression skills;

12. More than five years hotel management experience.