1. Perm is a project that requires professional skills and services. In the process of perm, the store failed to provide quality service, unskilled technology, bad attitude and so on. , causing consumers' hair to be burnt or failing to achieve the expected effect. Consumers have the right to complain about the service quality of the store.

2. As consumers, they have the right to know, the right to choose, the right to fair trade and the right to safety. When buying goods or receiving services. The behavior of the store infringes on the rights and interests of consumers, and consumers can complain to safeguard their rights and interests without telling the risk of perm and compulsory consumption.