The reason is that Didi's system is too poor and the order is not intelligent. They are all small jobs for a few kilometers, and there are still one or two kilometers, and they don't make money at all; Another reason is that the quality of passengers calling the express train is poor, and they all seem to be grandfathers. If they are slightly dissatisfied, they will have a flood of bad comments and complaints, which is extremely disturbing.

He gave an example. A passenger called an express train, but he was on the opposite side of the road. He was going in the direction of the driver, and it was particularly difficult to turn around at this intersection. The best way is to let passengers come from the overpass. But the passenger just didn't want to, insisting that he turn around and pick it up. After a long turn, the passengers were too tired to wait long and canceled the order.

Online car calling service

On April 22, 20 19, the first phase of Didi's Q&A was put into trial operation, and Didi CEO Chen. Com, which responded to the question about the proportion of drip cars. This is the first time that Didi has announced the proportion of online car.

Regarding the question of "how much Didi is pumped" that the outside world cares about, Chen said that the average service rate of Didi's special car is 19% (if 7% returned to the driver is deducted, the actual rate is only 12%) and continues to lose money, some of which are also limited by Didi's own business ability.