Quality Commitment 1 Our company is fortunate to undertake your warehouse security monitoring project, and we will keep the following service and maintenance commitments.
Our company promises to be responsible for the construction, opening and debugging of the weak current security system in the whole community in strict accordance with the relevant national standards, the overall requirements of system design confirmed by Party A and the performance requirements of manufacturers' finalized products. And strictly in accordance with ISO900 1 quality assurance system to control the quality of the whole installation and commissioning project, to ensure the normal operation of the whole system engineering. After the system is officially handed over to the owner, our company will be responsible for the free daily maintenance service of the whole system for two years. quality assurance
(1) During the project quality warranty period and normal working hours, our company will provide on-site emergency service within 2 hours after we receive your warranty notice; Send personnel to the site for emergency repair within 24 hours on weekends, Sundays and holidays.
(2) During the project quality warranty period, due to the normal loss or quality problems provided by us, there is no additional charge for the repair and replacement of the equipment parts in the equipment list; Due to improper use; Unauthorized modification of equipment or increase of connection; If the equipment is damaged due to human error and needs to be repaired or replaced, the user will pay the repair fee separately.
(3) After the project quality warranty period, we will conduct a comprehensive test and evaluation of the whole weak current system, and submit relevant test and evaluation reports. Training services
(1) In each service, we provide on-site free training for your designated staff on the management, operation and troubleshooting of existing equipment;
(2) Give technical lectures on system design, installation and maintenance at a specific time and place, and distribute technical materials.
☆ Matters needing attention
Our maintenance services include all the equipment services we provide; All faults and other vibrations caused by fire, flood, hurricane, lightning, humidity, smoke, air pollution, earthquake, power supply or damage caused by a third party are excluded.
Technical support and maintenance hotline: Tel: XXX
Your xxx co., ltd
XXX year 65438+1October 8.
Quality Commitment Chapter II Our company makes the following commitments:
1. Our company guarantees that the types and brands of materials actually provided to your company are consistent with those approved by your company;
2. Our company promises to establish a perfect material quality control system to ensure the stability and consistency of mass supply of materials and continuously meet your material standard requirements;
3. Our company promises that in the process of material supply, if the material formula, production technology, main body of production line and production place change, our company will submit an application for change to your company in advance, and make the change after being approved by your company;
If our company fails to fulfill the above commitments in the process of cooperation, causing actual losses to your company, we are willing to bear relevant legal responsibilities and agree to bear all economic losses suffered by your company. If our company fails to make timely rectification within the time required by your company, we agree to be removed from your approved list.
Commitment party: (official seal)
General manager:
Date: Year Month Day
Quality commitment 3 1, design technical service scheme
In order to ensure the smooth progress of the survey, design and construction of this project, our company will carry out the survey and design of this project in strict accordance with the current standards, regulations, norms and technical specifications of the state and the power industry. In the design, we will follow the electric power construction policy of "safety, reliability, economy and giving priority to meeting the operation needs", conscientiously sum up and study the design ideas, design methods and optimization schemes of domestic advanced projects, so as to make the project in line with the domestic advanced level in terms of safety, reliability and economy, and make the project. Provide the following technical services in the whole process of project construction:
(1) Complete the design of each design stage on time, with good quality and quantity as required by the owner, and be responsible for the accuracy of design data;
(2) Cooperate with the owner to obtain relevant line planning, pre-trial approval of project land and agreement on requisition and occupation of forest land;
(3) Sign a technical agreement with the winning equipment manufacturer;
(4) Take an active part in relevant meetings organized by the Employer and provide technical data required for the meetings;
(5) As the technical responsible unit of the project, provide comprehensive technical support to the owner;
(6) Assist the external coordination of the project site in the process of survey and design;
(7) Prepare a complete list of main equipment and materials, so as to meet the requirements of the owner to consider the bidding of equipment and materials in advance.
(8) Prepare complete technical specifications for equipment and materials, and assist the owner in technical and commercial negotiations for equipment and materials.
(9) Prepare the main technical specifications of auxiliary materials and make a preliminary inquiry, and put forward detailed budget estimates to the owner to create conditions for the owner to bid for the construction unit.
(10) Before construction, make technical disclosure to the owner, construction and supervision units, introduce the general situation of design, explain the design intention, and answer questions raised by all parties;
(1 1) Workers shall be stationed at the construction site during the construction stage to solve relevant design problems in the construction process in time, be responsible for design changes, and put forward the construction budget increase and decrease table at the same time;
(12) Cooperate with the owner to do a good job in project construction settlement;
(13) arrange the project return visit in time after the completion acceptance, listen to the opinions of all parties, solve the remaining problems, and do a good job in the later service;
(14) Complete other work arranged by the employer.
2. On-site technical support
The relevant personnel of our company's technical services are the chief project design engineer (chief designer), relevant professional offices and field representatives. Resident site workers' representatives are composed of representatives from relevant professional sites to provide technical services on the construction site on behalf of the company.
(1) We will earnestly implement the resident representative system of electric power survey and design compiled by the General Electric Power Planning and Design Institute, and the field representatives of our company will earnestly perform the duties of industrial representatives, meet the requirements of the survey and design contract for the on-site service of industrial representatives, and meet the expectations of customers.
(2) In order to achieve the expected purpose of the service, according to the requirements of AAA service workflow, AAA has formulated clear service workflow requirements in terms of personnel allocation, organizational leadership, organizational discipline, and duty performance.
3. On-site technical service measures
(1) Workers were sent to the construction site.
According to the nature, scale, construction progress and requirements of all parties, timely dispatch workers to solve specific problems. When there are problems to be dealt with at the site, it is required to arrive at the site quickly and timely to solve them. Short-distance projects require workers to arrive at the site on the same day, and long-distance projects should not exceed 48 hours. When not in the construction site, the person in charge of project design and professional design should take the initiative to keep in touch with the owner and other parties in the construction, communicate and negotiate more, grasp the engineering information in time, and provide timely and satisfactory services.
(B) the distribution of workers' representatives
According to the requirements of on-site construction progress, designers with rich experience, high technical level and strong service consciousness will be stationed to form on-site design representative group (industrial representative). Professionals who enter the site are designers who participate in the preliminary design of this project, have a strong sense of responsibility and can handle problems independently. The main professional representatives will be the chief designer or professionals with considerable qualifications.
(3) Organizational discipline of employee representatives
Staff representatives consciously abide by the on-site organization discipline, respect the on-site leaders, abide by the relevant on-site systems and regulations, and do their jobs well under the unified command and arrangement of the on-site leadership departments.
(four) to perform the duties of employee representatives.
The employee representatives shall perform their duties in accordance with the management regulations of the Electric Power Planning and Design Institute and the quality system operation documents of our company. In order to make the implementation of the project meet the expected design requirements, and ensure the quality of the project construction together with the construction unit, and strictly control the construction standards, all service personnel are required to provide standardized services:
(a) Before the project starts, in order to make customers and construction units better understand the design intent, construction standards, construction precautions, etc. The person in charge of project design will lead the team to make technical disclosure and answer questions with the participation of the main designers of various engineering design majors and some on-site representatives.
(b) The project manager attends every project dispatch meeting, reports the design work in time, listens to opinions and suggestions from all sides, and solves the difficulties encountered in construction in time. Workers' representatives timely feed back the information of site construction progress, and if necessary, the project design manager will adjust the design progress according to this information to meet the construction needs.
(c) According to the resident representative system of electric power survey and design, industrial representatives should actively deal with the problems in design documents and drawings on the spot according to their duties and authority, and issue design modification notices in time. General design changes should be completed on the date of submission. However, for technical schemes involving major technical principles and having a significant impact on investment, the industrial representative will report to the company in time, and the company will instruct the industrial representative to modify the design according to the scope of authorization stipulated by relevant systems, and the design modification work carried out by the industrial representative on site should seek the consent of the owner.
(d) The industrial representative accepts and handles the design change requirements put forward by the construction unit and other subcontractors at the site, and obtains the consent of the owner.
(e) In order to ensure the correctness of design changes and control the great changes in investment caused by major design changes, the "Design Change Notice" is uniformly arranged and issued on site.
(f) Workers' representatives timely feed back the site quality information to the unit, so that the project design can provide technical suggestions to the owner or make design modifications.
(g) One year after the project is put into production, we will pay a return visit to the project, solve the problems left over from survey and design, listen carefully to users' opinions, collect information and sum up experience.
4. On-site service commitment
Construction site service is an important part of quality control in the whole process of electric power survey and design, an important measure to ensure construction according to design documents and correct implementation of design intent, and an important part to improve design quality and control investment. Our company attaches great importance to on-site service. In order to do a good job in the on-site technical support service of this project and ensure the smooth progress of the project construction, the project department of this project has set up an on-site service team, which is under unified leadership and management. According to the construction progress and requirements of the project, the experienced on-site general representative and the main designers of various disciplines of this project are selected to provide technical services to the site.
Combined with the industrial representative system implemented by the company, the on-site technical support and service commitments are as follows:
(1) Strictly implement the workshop operation documents of our company and the on-site representative system of electric power survey and design institute, and provide the best and best on-site service for the owner and fully cooperate.
(2) General problems that do not affect the site construction and can be handled on site shall be solved on the same day. When the workload of design modification is heavy, it is guaranteed to be completed on time. For problems that affect the construction progress or are not allowed to be postponed and need urgent treatment, we will immediately organize personnel to be stationed at the site for on-site treatment.
(3) Our company promises that when the owner, construction, operation and supervision units are invited to the site to deal with problems, our company will take the initiative to do a good job of cooperation and stand by at any time for a rainy day. Before the industrial representative goes to the construction site, he should make all necessary preparations, such as drawings, materials and calculations.
(4) When there is a big problem in the project or the owner thinks that the problem is not satisfactory, we will organize experienced experts to study and solve it by the chief engineer in charge of the project.
(5) Carefully confirm the design drawings before construction.
(6) Take the initiative to carry out technical disclosure of construction drawings, and fully explain the design intent.
(7) According to the construction progress, the industrial representative shall organize relevant majors to conduct a comprehensive inspection of the drawings to be constructed in advance, and modify the construction drawings in time when problems are found, so as to eliminate mistakes, leaks, bumps and defects before construction.
(8) Industrial representatives should go deep into the site to understand the construction progress, construction quality and the implementation of design documents, put forward rectification opinions in time when problems are found, and actively assist in solving them.
(9) Actively assist the owner in the acceptance of concealed works to ensure the construction quality.
(10) Strengthen the management of industrial agents, formulate a system of rewards and punishments for on-site service assessment, and regularly assess the attitude, ability and level of on-site service of industrial agents. Those who are unfavorable to the performance of their duties, violate professional ethics, or are dissatisfied with the owners should be criticized and educated in time, and those who are serious should be replaced in time, and punished according to the reward and punishment methods of the workers' representatives.
5. Continue to serve after the project is put into production.
After the project construction, negotiate with the owner, arrange the project return visit in time, sum up the experience and lessons, improve the design work, and continuously provide the design level and service level. The project return visit should be attended by the chief engineer, design engineer and various professional and technical personnel. During the return visit, actively solicit the opinions of the owner, listen to the opinions and suggestions of all parties, seriously study and put forward the treatment plan, solve the problems left over from the design, and do a good job in the later service. Seriously cooperate with the owner to complete the project completion drawing and settlement, and cooperate with the owner to complete the completion acceptance, project evaluation and project summary.
Legal representative's identity certificate Bidder's name: Yunnan Xibang Electric Power Survey and Design Co., Ltd. Unit nature: limited liability company
Address: A2, Floor 6, Building B, Yilong Building, Jinbi Road, Kunming. Date of establishment: February 25th, 20xx.
Operating period: 20xx February 25th to 20xx February 24th.
Name: Shen Gender: Male Age: 43 Position: The general manager is the legal representative of Yunnan Xibang Electric Power Survey and Design Co., Ltd. This is to certify that.
Copy of legal representative's ID card:
In the process of providing services for your company, our company solemnly makes the following commitments, and invites your company to supervise, criticize and put forward valuable opinions in future cooperation.
First, anti-bribery.
We solemnly promise not to give money, goods, securities, etc. For any reason or in any way. If we violate our promise, we agree to terminate the cooperation immediately, accept your punishment and compensate you for all the losses.
Second, quality.
Ensure that counterfeit and expired foods are not sold at any time, and all products have undergone strict inspection and quarantine by government functional departments such as health and epidemic prevention and quality inspection. Put an end to fake and shoddy products. Food poisoning caused by delivery of goods is our responsibility, and its economic and legal responsibilities are borne by our company.
Third, the price.
Our company promises to follow the market conditions, not to manipulate the market price, not to collude with others in pricing, and the price shall be clearly stated and negotiated by both parties. At any time, our price can stand the market survey and is not higher than the market price.
Fourth, time.
Daily delivery time (including temporary replenishment) is specified by the customer. If it exceeds 1 hour, a fine of 10% of the current amount will be imposed.
5. Variety and quantity.
Ensure that the daily delivery is complete in variety and accurate in quantity, and all goods are settled according to the quantity received by customers.
Sixth, customer service.
Ensure that customer service representatives pay a return visit every week and relevant managers pay a return visit every month to understand the latest requirements and ensure that every request and suggestion can be solved in time.
Seven, after-sales service.
Ensure that professional and skilled employees provide delivery and related after-sales service for your unit every day.
Article 5 of the Quality Commitment Letter: The unit reported the loss of its multi-user fuel card by telephone on X/X, and the number of this unit is 100x 132000. Now the unit entrusts Comrade Yuan Chao to apply for a replacement of the lost fuel card. All responsibilities and consequences arising therefrom shall be borne by the unit and the agent.
Commitment: xxx
Quality Commitment Article 6 The quality goal of our company's bid for the repair project of Sailing Temple Tower is to meet the national standards for the repair of cultural relics.
(1) To show our company's commitment to the project quality, once our company wins the bid, it is strictly stipulated in the construction contract that we are willing to accept a fine of 10% of the total price if the project quality fails to pass the one-time acceptance.
(2) Once our company undertakes this project, it is determined that this project is the key project of our company, with Comrade Jiang Jinchun as the project manager and all the construction management personnel of the project team responsible for the construction of this project. Comrade Jiang Jinchun has a down-to-earth style, strong sense of responsibility, high professional level and rich construction experience. The projects he presided over in recent years won high praise from his superiors.
(3) In order to ensure the realization of the project quality objectives, this project will strictly implement our company's quality policy. Set up a project quality management leading group with the project manager in charge of project quality as the team leader, the chief of quality and safety department as the deputy team leader, and the relevant personnel of the project quality functional department and the quality safety officers of each process as part-time staff to effectively supervise and control the whole process of project construction and implement unified leadership over project quality management. The project quality is led and managed by the quality management leading group, with full-time quality inspection supervisors, and a four-level quality management network composed of chief engineer, quality management functional departments, professional quality inspectors of construction teams and part-time quality inspectors of construction teams, which is responsible for the inspection, supervision and management of the project quality. Through the gradual establishment of quality responsibility system, QC group activities of total quality management are widely carried out, and the total quality management method and GB/TI9000 = IS900 1: 20xx series standards are adopted. Through the total quality control in the construction process, the qualified rate of the divisional project is 100%.
Commitment unit: (seal of unit)
Legal Representative: (Signature)
Date: May 7, 20xx
Quality Commitment Article 7 Highway Transportation Management Office of Anxian County Transportation Bureau:
Our company intends to operate the passenger dedicated line from Anxian to Chaping. In order to do a good job in the safety and quality service of vehicles on this line, we solemnly promise to the road transport management organization:
First, strictly abide by the operating rules for safe production, strictly implement the safety production system, firmly establish the idea of "safety first, prevention first", and insist on putting the safety of passengers' lives and property first.
Second, adhere to the purpose of serving passengers wholeheartedly, take the needs of passengers as the working goal everywhere, treat customers with civilized language and polite attitude, and provide high-quality and civilized services for passengers.
Three, strict enforcement of freight laws and regulations, according to the provisions of the use of passenger tickets, put an end to arbitrary price increases, arbitrary charges and other irregularities.
Four, in strict accordance with the license line, frequency, site operation, do not transfer, transfer, transfer.
Five, keep the vehicle clean inside and outside, to ensure that the vehicle safety service facilities are complete and effective, adhere to the vehicle cleaning, cleaning and disinfection, to provide passengers with a comfortable ride environment.
Six, resolutely put an end to the "three super" behavior, and take necessary measures to prevent the occurrence of violations of passengers' personal and property safety during transportation.
Seven, put a hanging suggestion book in a fixed position in the car, accept the supervision of passengers on the service quality of the shuttle bus with an open mind, seriously deal with service quality complaints, and eliminate bad corporate behavior and social impact in time.
20XX July 18
Quality Commitment 8 US Food and Drug Administration:
I was employed by the enterprise as a medical device quality manager. In order to regulate my own practice, I solemnly promise the following contents to your bureau:
1. I promise that the information provided by me, such as identity certificate, education certificate, professional title certificate, health certificate, labor contract, resume and resignation certificate, is true, legal and effective.
Two, in the enterprise business hours, to ensure that on-the-job, on-the-job, no temporary part-time behavior.
Three, due to special circumstances, can not perform their duties in the post, intends to resign or not to renew the contract, voluntary written notice to the enterprise more than 30 days in advance, and by the person in charge of the enterprise to sign the relevant opinions and report to your bureau.
Four, I consciously abide by the laws, regulations and rules related to the supervision of medical devices, and perform my duties as required. Participate in various trainings organized by the Food and Drug Administration on time, organize and participate in internal business training, and improve and continue to do a good job in enterprise medical device quality management files.
5. If I am not on duty, do not perform my duties, or neglect my duties, which leads to the illegal operation of the enterprise, I am willing to bear the corresponding legal responsibilities.
Signature of quality management personnel: signature and seal of the person in charge of the enterprise:
Year, month, sun, moon, sun.
Description:
This undertaking is made in duplicate, one for the enterprise to keep for future reference, and the other for the record of Huai 'an US Food and Drug Administration.