Callback refers to the process of investigating and verifying the background and resume of candidates in the recruitment process, and is an important link for human resources departments to conduct due diligence on candidates before recruitment. By ringing back tone, we can verify the authenticity of the information provided by the candidate and understand his past work experience and ability, thus reducing the recruitment risk and improving the recruitment quality.

In the recruitment process of Alibaba Group, the callback link is usually carried out after the candidate initially passes the interview and gets the Offer. The specific time is generally completed within 3-5 working days after signing the offer. This period of time includes the specific time agreed with the candidate, the specific time to ask the candidate for the relevant information needed for ring back tone, and the specific time to contact the personal reference filled out by the candidate.

Importance of background sound

1, showing authenticity. Especially character and integrity, because this item is difficult to judge in the interview, you can learn about it through the previous enterprises. Especially for the recruitment of some tall scientific and technological talents, R&D is not HR's specialty, not to mention that R&D mostly completes projects collectively, so it is a good way to assist through background investigation.

2. Ability and feasibility. Verification of work experience is generally the top priority of background investigation. Work experience is a means to test whether a candidate is suitable. Just like this candidate has only worked as a product, not as a product manager.

3. Reduce the risk of employing people. After all, in the previous interview between HR and the employing department, we didn't find that the candidate had never been a product manager, but it made the employing department very satisfied. This incident shows that we use background checks to reduce the risk of misjudgment, so this is also very important.

4. Make an interpretation of the candidate's moral character. Judge the candidate's professional ethics, and through this background investigation, make an auxiliary interpretation of the candidate's character. Generally speaking, having both ability and political integrity comes first.