First of all, enterprise strategy determines the direction of organizational ability training, and organizational ability should be cultivated closely around enterprise strategy. For example, if an enterprise wants to develop its investment business, it requires the group to strive to improve its investment risk control ability.
Secondly, the improvement of organizational ability is reflected in the three levels of company, department and individual, and the three levels influence each other. At the company level, it is often through mergers and acquisitions, alliances, or the introduction of professional external consulting institutions. It is a far-reaching strategic move, creating a foundation and environment for the promotion of departments and individuals. Departments and individuals are the real subjects to improve organizational ability. After the ability is improved, the company can integrate resources in a wider scope and seek more initiative and interests in the process of alliance and cooperation.
Finally, the company's system and culture are the basis for improving organizational ability.
Any kind of enterprise behavior is rooted in a certain cultural soil, and its system and culture will promote or restrict the improvement of organizational ability.
In the actual operation process of an enterprise, the organizational ability often fails to meet the requirements of achieving strategic objectives, so how to effectively improve the organizational ability has become one of the important issues for enterprises to consider. Here, I will briefly talk about my personal views on the three levels and various ways of improving organizational ability (as shown in the following table).
First of all, from the company level.
1, introducing external consulting agencies.
In China, the most successful example of improving organizational capacity by introducing external consulting organizations is Delong. He established his own internal process and management system by introducing roland berger consulting company, made a series of mergers and acquisitions with the help of McKinsey consulting company, and consulted Boston Company, which is quite good at cost control in production links. By introducing external think tanks, the company quickly developed into the largest industrial group at that time.
But the external think tank is not omnipotent. Delong fell, and the marriage between Shida and McKinsey also failed. People concerned attribute the failure of Shida to three reasons: First, the management made mistakes in decision-making and the business operation was too diversified; Second, there is a lack of middle-level management talents; The third is to blindly apply the enterprise management measures formulated by consulting companies. It can be seen that the introduction of external think tanks is an important means to improve organizational capabilities, but it cannot completely replace the organization's own capabilities. On the contrary, having a certain self-organizing ability is the basis for making good use of external think tanks.
2. Learn from excellent partners through alliance mergers and acquisitions.
Cooperation with advantageous enterprise alliance, "introduction, digestion, absorption and re-innovation" is a common way for modern enterprises to improve their organizational ability, especially when they are in a competitive disadvantage position or enter new business fields. Since the reform and development in China, such a development path has been adopted in many industrial fields, and a large number of outstanding enterprises have been born. Through this model, Korean and Japanese enterprises have emerged as world-leading enterprises such as Samsung, Sony and Panasonic. In this way, Hengfeng has accumulated a lot of experience.
Hengfeng was originally an enterprise engaged in residential development and hotel management. We have never set foot in the development of tourism real estate before. As we all know, tourism real estate is an industry with large investment, high professional skills and high risks, with high barriers. General enterprises dare not and cannot enter, but Hengfeng has found a new way. By borrowing a boat to go to sea and investing with OCT, OCT Taizhou has been successfully built. With the help of some tourism real estate development experience accumulated in the overseas Chinese town project in Taizhou, we have the opportunity to capture Baden City again.
Alliance cooperation is a good strategy to improve organizational capacity, but it may also cause some disputes, such as the brand dispute between Wahaha and Danone, and the intellectual property dispute between Kawasaki Heavy Industries and China Ministry of Railways. This is a problem that should be paid attention to when improving organizational ability through alliance cooperation.
Second, from the departmental level, 1, introduce outstanding talents.
Introducing outstanding talents can quickly bring industry experience and customer resources to enterprises, but it also faces some problems. First of all, one hero and two gangs, individual ability can not replace team ability; Secondly, airborne troops often face the problem of integration with the original corporate culture. Whether they can integrate well is the biggest risk for enterprises to introduce talents. If it is not well integrated, it often ends up flying solo, which leads to the loss of good strategic opportunities for enterprises.
2. Establish a good knowledge management system.
A good knowledge management system mainly includes the following two aspects:
1) Establish an information sharing mechanism.
There is a phenomenon in academic research: the research results are often littered, and the Nobel Prize is concentrated in a few schools, which is information sharing, giving full play to1+1> 2 the result of synergistic effect.
Bai Wangang, president of Cai Hua Consulting Company, once said: Sharing your experience with others is the best learning method for a person, which is also due to the existence of synergy. First, share your opinions with others. "Speaking" itself is a process of continuous self-improvement. Secondly, you will have a deeper understanding of the problem by colliding with other colleagues. Finally, mutual encouragement will give you the motivation to keep improving.
Sharing information and knowledge is a very important way to improve organizational ability, but the culture of this department must be rooted in corporate culture.
2) Establish a knowledge combing mechanism.
Knowledge combing refers to combing, institutionalizing, streamlining, modeling and better understanding the accumulated experience in departmental work. The so-called modeling is mainly aimed at the key skills of specific business, such as project investment, and project valuation is the core. How to model? Generally speaking, what are the first factors that affect the project value? Secondly, how do these factors affect the enterprise value? What will happen to these factors in the future? Through systematic analysis, we can draw the following conclusions: how much can we earn under ideal conditions and how much can we lose under unsatisfactory conditions? How big is each possibility? Is it worth gambling? This is the modeling of knowledge. By modeling these key skills, there are several benefits:
Through systematic thinking, the risks in decision-making can be properly avoided; Promote the dissemination and inheritance of knowledge; It is easy to modify and constantly improve the basic model.
In the construction of knowledge management system, Hewlett-Packard Company is at the forefront. HP's core value "HP Way" encourages knowledge sharing and mutual learning. We always insist on the following practical activities by department, including: writing down knowledge documents, counseling by experienced knowledge teachers, standardizing business processes, reading basic knowledge, etc. By tapping employees' tacit knowledge, the transfer of tacit knowledge among employees is promoted, and the organizational ability is better improved.
Third, from the personal level.
In my opinion, personal ability mainly includes the following three aspects:
1, basic qualities: good professional ethics, studious and enterprising, open-minded.
2. Comprehensive literacy: the ability to understand and grasp the laws of things.
3. Professional skills: solve specific skills, such as accounting knowledge and tax knowledge of financial personnel, reception etiquette of hotel personnel, etc.
Lenovo has a "72 1" principle for improving personal ability, that is, 70% of the ability comes from the accumulation of self-work practice, 20% from the guidance of experienced people, and 10% comes from theoretical study. In my opinion, it may be better to understand it the other way around. Why is the 10% theory the most important? Mastering a complete theoretical framework will form a better starting point of thinking, and then 20% of teachers will lead the way to 70% of practice. In practice, you will ponder over those basic theories and simplify them step by step, so as to realize the leap from skill operation to understanding and grasping the law. At this time, you will find that the law you summed up is the basic theory you learned at the beginning. However, after years of practice, looking back at these basic theories, you will find that it feels completely different.
How complicated and mysterious the work of Wall Street is considered by the outside world. However, Peter Lynch, a famous American investor, believes that the best tools for stock selection are his eyes, ears and common sense. Peter Lynch said that many of his stock picking inspirations come from his daily conversations with grocery store owners or chats with friends and family, which is not difficult for everyone. Buffett summed up three principles of his investment: first, the enterprise must be a good enterprise in a good industry; Second, long-term holding, not impetuous; Third, the investment price should be appropriate.
The basic theory of investment is so simple, but not many people can really do it. Behind Buffett and Peter Lynch are: 60 years, reading a lot of financial statements and constant field research every day.
"The road is long, and I will go up and down!" From the above three levels of company, department and individual, it can be seen that the layout at the company level can lay the foundation for the effective improvement of organizational ability, but the improvement at the department and individual level is fundamental; Moreover, this does not mean that every organization must be promoted in all these ways. Every enterprise and everyone has different characteristics, different environments and different promotion strategies.