Dong Zhihui, Party Secretary and Director of Linhai Human Resources and Social Security Bureau, went into the hotline 12345 to listen to the demands of the masses. During the one-and-a-half-hour connection, Director Dong Zhihui listened carefully to the demands of the masses, recorded their suggestions in detail, and patiently answered their questions. A total of 13 requests were answered, covering employment recruitment, social security, labor relations, personnel and other aspects.