Pre-sales work is more common in the computer industry. Because the industry needs to plan in the early stage and communicate with customers, the position needs to explain the technology clearly in customized language as much as possible. So we need people who not only know the customer's business knowledge, but also are very familiar with the company's products and technologies to deal with it.
For pre-sales, technology is a very important level, and writing documents (Doc, PPT) also needs a solid foundation. Answering questions that daily sales staff can't answer requires certain product knowledge and industry knowledge. More importantly, communicate with customers.
As a pre-sale, you need to communicate with customers. Many times, I stand in front of customers and talk about products, technology and solutions. This requires a person to have very good speaking skills, expressive skills and communication skills, so that customers can understand what you want to say, solve problems raised by customers or provide solutions for customers. ?
Pre-sale is a comprehensive development, with rich technical service market, service sales and work content.
References:
Pre-sales technical support _ Baidu Encyclopedia