I. Process for the establishment of the owners' committee 1. Send the list of owners' candidates and their resumes, the election method of the owners' committee, the articles of association of the owners' committee and the owners' convention to the sub-district office, and submit a written application for convening the owners' congress or the owners' congress.

2. At the same time, make preparations for the meeting, including determining the venue, organizing personnel to print ballots, setting ballot boxes, and notifying all voting rights, neighborhood offices, police stations, development companies, property management companies and other relevant personnel.

3. The preparatory group will hold a meeting according to the agenda:

(1) Collect and register votes;

(two) to consider and vote on the articles of association of the owners' committee and the owners' convention;

(3) openly sing and count the votes, read out the election results, and produce members of the owners' committee. After the meeting, the preparatory group will announce the conference sign-in form and election results statistics.

Second, what if the owner does not pay the property fee? 1. Find out the reason why the owner is in arrears with the property fee through telephone inquiry and door-to-door visit. If the problems reflected by the owners are real and can be solved within the capacity of the property service enterprises, they should actively solve the problems for the owners until they are satisfied.

2. After solving the problem, if the owner is still unwilling to pay the property fee, he can send a reminder notice of the property fee while further communication, give him sufficient time to consider whether to pay the property fee, and publicize the list of people who refuse to pay the property fee in a prominent position in the property management area.

3, the establishment of institutions and staff arrears Chao Gu system, will not support the property management work and the list of unpaid property service fees Chao Gu to all units, and urge them to cooperate with the property management work and pay property fees as soon as possible.

4. After the above communication, if the property service fee is not paid within the time limit, the property service enterprise may bring a lawsuit to the people's court in the form of judicial proceedings, and the court will intervene to accept the case of overdue payment of property service fee.

Third, how should the owners protect their rights and interests? 1. The owner should start from the place where his rights and interests are damaged. The owner is the owner of the community. If you have any questions, you can consult with the property company directly, but the best way is to consult with the property company through the owners' committee, because the owners' committee is the representative of all the owners, and its strength is greater than the individual.

2. Whether the fees are too high should be based on the fact that before the establishment of the owners' committee in China, it was legal for the property company to report the property management fees to the Price Bureau, which was approved and announced by the Price Bureau, or later. If the owners' committee has been established, the standard of property management fee is legal after the owners' committee and the property company reach an agreement through consultation and then go to the price bureau for filing. Therefore, if the charging standard meets the above conditions, it is legal. It's no use having personal problems, but you can ask your questions to the owners' committee. If the owners' committee supports your question, it will negotiate with the property company on behalf of the owners.

3. The problem of inadequate property services is mainly based on the property management contract. If the property management service is not in place according to the contract, the owner can negotiate with the property company himself, and of course it is best to negotiate through the owners' Committee.