202 1 personnel work summary, time flies, hard work has come to an end, looking back at this period of work, theoretical knowledge and professional level have been greatly improved, let's take a look at 20021personnel work summary.

Personnel Department 202 1 Work Summary 1 In order to sum up experience and push the department's work to a new level, the work in 20__ years is summarized as follows:

I. Work of the Company

1, Employee Recruitment and Entry Management

(1) recruitment management: according to the company's development needs and staffing requirements, do a good job in recruiting personnel in time and develop the potential of existing personnel.

In the past 20 years, the company's development has been on the rise. Three projects started at the same time, and many new employees were recruited by relevant departments. Due to various reasons, the turnover rate is as high as 47% this year, which brings difficulties to recruitment.

(2) Employees' entry and confirmation. In the second half of 20 _ _ _, the personnel department revised the process of new employees' employment and regularization, and increased the monitoring of new employees: employees must pass the theoretical assessment, and the department leaders comprehensively evaluate them, and then report them to the leaders in charge for review.

2. Performance evaluation: On the 28th of each month, the personnel department organizes the leaders in charge to evaluate and score the plan completion reported by each department in that month, and then comprehensively evaluates the department from three aspects: the performance of post responsibilities and personal quality.

3. Staff training: Due to frequent changes in personnel leadership, no staff training was conducted this year.

4. Salary system: there is no complete salary system, no clear post salary, and the salary standard is not uniform.

5. Social security payment and labor relations management: do a good job in social security, ensure that the legitimate rights and interests of employees are implemented, break the tradition of unified payment at the end of the previous year, and pay them on time every month.

Second, the personnel work

1. 20 years after the establishment of personnel system and the revision of employee handbook, the personnel department began to establish and revise employee handbook according to the system being implemented by the company without written explanation. The system was completed by the end of September, and the revision of the employee handbook is still being further revised and improved.

2. Strengthen attendance management and standardize employee behavior.

While improving the attendance management system, the personnel department has strengthened the daily labor discipline inspection and made serious labor discipline: check the labor discipline of various departments and project departments during their work and make records. Those who violate the discipline will be criticized and educated at the first time, and those who refuse to change after repeated instruction will be included in the performance appraisal, so as to truly achieve "fairness, openness and justice" in attendance.

3. Document management

The personnel department has improved the management of employees' files, changed from the original single paper information to the coexistence of paper information and electronic information, and established an electronic information database for employees, which is convenient for daily use and search, and is updated at any time according to the actual situation, and timely puts forward opinions for new, resigned and transferred personnel. And collect and sort out candidates' resumes, make statistics, establish information base, reserve talents for later human resources development and improve work efficiency.

4. Health management

The personnel department has formulated the hygiene management regulations for the office area and the living area, and carried out regular inspections, photographed the areas with unqualified hygiene, and notified them on 0A.

5, other system management:

On the basis of the original system, improve the job responsibilities of each department, so that the job responsibilities of each department are on the wall, and the job responsibilities of the three project departments are also on the wall; Daily management of vehicles, meetings, office supplies and drinking water management. It should be carried out in strict accordance with the system.

6. Management and improvement of OA system

20__ _ _ month, the personnel department improved the OA office system, improved the OA system information and network of all departments, installed OA office elves for all departments, added management modules and enriched the information content.

7. Cultural publicity

At the end of the 20th century _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Third, shortcomings in the work.

In the 20__ years' work, all the personnel in the personnel department will cooperate with each other when any department asks for cooperation. The work attitude and enthusiasm are commendable, but there are still shortcomings in the work process, which need further improvement.

1, the work system and workflow are not perfect. The next step is to improve the company's various systems and workflows as soon as possible, so that all work can be based on evidence and handled according to the process;

2. Work care is still lacking;

3, work efficiency needs to be further improved, and actively cooperate with the work of various departments.

Fourth, the main work plan for next year

According to the work situation and shortcomings in 20__ years, combined with the company's current development situation and future trends, the personnel department will carry out the work next year from the following aspects.

1. Set up the structure, optimize the team and do a good job in human resources planning.

According to the company's development plan, we will further improve the company's organizational structure and analyze the work of each position in the company to provide scientific basis for talent recruitment, salary evaluation and performance appraisal.

2. Enrich recruitment channels and recruit outstanding talents to meet the development needs of the company.

Next year's recruitment will adopt a combination of online recruitment, on-site recruitment, campus recruitment, acquaintance introduction and internal selection to improve the recruitment effect and reduce the turnover rate. On the basis of ensuring daily recruitment and deployment, the personnel department mainly makes a good reserve of technical personnel, improves the academic level of technical professionals in the company, enhances the company's comprehensive strength and improves market competitiveness.

3. Do a good job in company training management.

The personnel department will conduct a training demand survey for all departments of the company at the beginning of next year, and then draw up the training plan for next year according to the survey results, improve the training system, strengthen the post knowledge, skills and quality training of employees, and increase the development of internal talents. Diversified training: mainly divided into internal training, external training and self-study.

4. Strive to build a reasonable salary system.

Improve salary management, improve employee salary structure, and implement a scientific and fair salary system. Based on the principle of "domestic fairness and foreign competitiveness", the personnel department has improved the salary design and management according to the company's existing salary system, and conducted a thorough investigation on the salary level of each position in Dongying real estate industry to provide decision-making basis for leaders.

5. Do a good job in the details of personnel services.

All personnel in the personnel department should do a good job in communication with employees of the company, listen to their opinions, understand their work and life information, answer questions for employees in time, solve the puzzles and difficulties in their work and life, and maintain their good working conditions.

202 1 summary of the work of the personnel department 20 _ _ has passed, and I have been the front desk for nearly 9 months unconsciously. The front desk has not made a huge and direct contribution to the development of the company like the business, marketing and finance departments of the company, but since the company has set up this position, the leaders definitely think it is necessary to exist.

Through thinking, I think that no matter which position, no matter what job, it is a part of the overall organizational structure of the company, and it is for the overall goal of the company. During these nine months, with the care and help of company leaders and colleagues, I successfully completed the corresponding work. Of course, there are still many shortcomings to be improved. Now I will summarize my work in the past 20 years as follows.

First, the daily work of the front desk

1. The receptionist is the first person to show the company's image. From April, 20__ to June, 12, I treated every visiting customer warmly in strict accordance with the company's requirements and guided them to the relevant office. For the door-to-door salespeople, I greeted them politely and sorted out their practical business cards and brochures for future work. In the past nine months,

2. Answer and transfer calls, copy faxes and distribute letters, and seriously answer any incoming calls, with an accuracy rate of 98%; Be able to deal with harassing calls tactfully and reasonably, and improve work efficiency; When sending a fax, pay attention to whether the other party has received it and whether it is complete and clear. When copying, pay attention to the integrity of the copied data to avoid the omission of the copied data. If there is a letter, it will be handed over to the relevant personnel in time.

3. Dealing with temporary events When it is found that there is not enough water in the drinking bucket, it will ask Dahe people to deliver water in time. When there are not enough items needed at the front desk, they will buy them in time, such as paper towels, copy paper and disposable paper towels. When the printer is out of ink, it will call the ink adding business personnel to add ink. When the office phone bill is running out, go to the business hall to deposit it in advance. If the items in the office are broken, such as the air conditioning switch and the lights in the bathroom, they will call the state-owned property in time to let the property master check the reasons and let the property master install the equipment they need to buy. The fault of the switch attendance machine is directly solved by contacting the merchant after sale. If there is a problem with the telephone line, ask the telecommunications bureau for help. In short, we will find a way to solve the problem in time.

Second, the comprehensive affairs work

1. Book rooms, air tickets, tickets and birthday cakes. When the employees of the project department need to book air tickets or air tickets on business trips, I will contact the ticketing in time and keep track until the air tickets are delivered to the company, which will affect the travel of the business travelers for free; So far, about 70 tickets have been booked. For leaders or colleagues who come to Zhengzhou for business and need to make a reservation, I will send a text message or call them to confirm the hotel details after booking; And the employee's birthday cake reservation. I will confirm the time with the staff the day before the reservation. On my birthday, I will tell _ _ OA that there are birthday wishes, and I will order 17 birthday cake for 20 years.

2. Filing documents and registering office assets. The training materials and confirmation forms received by the project department personnel are classified according to the file bag; The newly purchased books in the office will be stamped by Zhang Lixian and numbered to facilitate asset management. There are 37 books in the office at present. Other office equipment (such as notebooks, CDs, sockets, etc.). ) are also registered in detail, and employees also sign and register according to company regulations when borrowing.

3. Attendance statistics The attendance details before 25th of each month come from the attendance machine. If you are not clear, I will email you to check it, and then make a statistical summary, which can be sent to _ _ on time.

4. Organize employee activities. Organize employees to go to Agricultural University at five o'clock every Wednesday afternoon. Through activities, we can improve team consciousness and exercise well. It's cold recently, and fewer people are willing to go out. During this period, we organized a table tennis competition, but the effect was not particularly satisfactory, which is also a place that needs to be improved in the future.

Third, other work.

While completing my own work, I also help to complete the work of other departments. Such as assisting the personnel of software project department to bind project documents; Assist Xue's work in the marketing department, send gifts to customers with him, and make tenders. In this process, I also gained some new knowledge.

Fourth, shortcomings in the work.

1, when purchasing office supplies, I didn't think carefully enough. I only saw what was missing at the moment, which requires me to pay more attention and worry more in the future.

2. There was an error in attendance statistics. Although it was corrected at that time, it had little impact, but it also reminded me of the importance of being careful. After the attendance is completed, you must check it carefully and confirm it before sending it out. There are also some letters of the same type. If you send it out with mistakes, it is easy for others to think that you are a careless person. Although this kind of mistake only happens occasionally, it must be avoided as much as possible.

The effect of organizing outdoor activities in recent winter is very bad. In the middle, Zhang Li and I also discussed indoor activities, provided chess, checkers and other activities suitable for indoor play, and organized and implemented them, but this still failed to achieve the effect of outdoor activities. The solution to this situation is still under consideration.

Five, 20__ year plan

1, improve your initiative and communication skills, pay more attention, be careful and consider all aspects, in order to better complete the work.

2. Strengthen communication with all departments of the company. Understand the development of the company and the work content of each department. With these knowledge reserves, on the one hand, we can answer customers' questions in time and accurately, and transfer calls accurately; Or simply answer customers' questions within your power.

In the past year, I especially want to thank Zhang Li for his help. She taught me a lot with enthusiasm and patience, and she trusted me. I am honored to have such a colleague, and I am proud to be in such a company that treats employees well. It's a new year, and I'm 20 years old. In this year, I will be down-to-earth, conscientiously complete my work and do my bit for the development of the company.

202 1 summary of the work of the personnel department, leaders and colleagues: good afternoon!

Time flies, and in a blink of an eye, it is the end of the year. Over the past year, under the correct leadership of the bureau leaders and the specific guidance of the trade union chairman, and with the joint efforts of all members of the trade union, the trade union has achieved good results in all its work. As a member of the trade union, I feel extremely gratified and proud to contribute to the development of the Central Bureau. In order to better sum up experience and motivate myself, I want to review my work, reflect on my shortcomings, think about my plan, and make the following report on my previous work:

First, raise awareness and self-discipline.

For more than a year, I have always been strict with myself, supported the Party's principles and policies, earnestly studied political theory, grasped the spirit of _ _ _ _, and paid attention to the situation at home and abroad by using media such as television, computers, newspapers and magazines, so as to keep up with the times. Abide by the rules and regulations of this bureau and the duties of trade union officers, earnestly study the relevant business knowledge of trade unions, and constantly strengthen their moral cultivation and comprehensive quality. As a member of the trade union, I clearly realize that harmonious employee relations, harmonious cadre-group relations and harmonious labor relations are the source of power for the development of enterprises and even society. My duty is to unite and help comrades, safeguard the interests of both employees and enterprises, and be the "defender" of the harmonious development of enterprises.

Second, love their jobs, innovative work

In my work, I always take the standards of "dare to be responsible, be good at cooperation, be good at learning and be brave in innovation" and "implement without discount" as guidance, so as not to let any work go wrong in my hands and the image of the trade union suffer losses here. I insist that personal interests are subordinate to collective interests, so there is no discount in implementation; When dealing with tasks, dare to undertake, dare to challenge and go forward bravely; Treat colleagues sincerely, unite and cooperate, regardless of gains and losses; Treat employees, communicate actively, explain patiently and help enthusiastically. In order to be competent in writing and improve my own quality, I often study in the evening and in my spare time, collect materials and keep charging. In addition to cooperating with other comrades in the trade union, we should conscientiously complete some daily work and temporary tasks arranged by the leaders, such as reimbursement of medical expenses for employees, trade union accounting, house purchase, etc. , I also independently completed and participated in the following work:

Written materials:

1, writing the work plan of enterprise culture construction and related written materials;

2. Compile the annual global labor competition plan;

3. Prepare the annual global assessment plan;

4. Write the application materials for the exchange of labor competition experience;

5. Write _ _ annual trade union work summary, send warm activities, and notices, circulars and newsletters of various trade union activities.

(2) slide production:

1, made a presentation slide of corporate culture work;

2. Made a slide report to the provincial company trade union and the provincial enterprise culture office;

3. Make slides to introduce the work to Beijing Bureau and China Corporate Culture Association;

4. Made a slide report to the Chairman of the Provincial Federation of Trade Unions;

5. Participate in making slides to introduce the experience of employment system reform to the National Bureau;

6. Participate in the production of slides reporting to the Provincial Federation and the Provincial Working Committee.

(3) Activity organization:

Actively participate in planning and organizing a series of employees' cultural and sports activities, and build them into brand activities with distinctive themes, colorful and entertaining, making them an effective carrier to convey the new concept of "happy work and healthy life" to employees. By carrying out a series of employees' cultural and sports activities, the work pressure of employees is reduced, the working atmosphere is adjusted, and the work and activities are easily complementary, creating a positive, United, cooperative, warm and harmonious atmosphere for the enterprise.

In terms of activity organization, I also participated in organizing large-scale overall theme education activities; Participate in the organization of _ _ workers "sing a song together" competition and the province's _ _ Cup table tennis competition. In May this year, I participated in the performance of the National Work Conference, and organized several literary and artistic programs rehearsed by our staff, which were well received by provincial companies and provincial and municipal leaders of the National System.

(4) results inventory:

1. Write and declare the materials of "National Advanced Unit for Promoting Radio Gymnastics Intermittent"; 2, write the declaration of "female workers make contributions to the exemplary post" materials; 3. Participate in the "May Day" singing competition of employees and win the second prize; 4. Write the application materials for the exchange of labor competition experience and publish them in the first issue of Jiangxi Workers' Daily.

Third, study hard and experience truly.

Over the past year, I have actively participated in various job-related trainings, such as knowledge lectures, grassroots cultural and sports backbone training courses, corporate culture lectures, accounting training, computer knowledge training and other courses. Through learning, I have a new understanding of management and implementation, and improved my business knowledge.

During this period, I also actively cooperated with comrades from other government departments to investigate the work at the grassroots level, which made me really understand the work at the grassroots level, listened to the voices of front-line workers, and made me feel the heavy responsibility shouldered by a trade union cadre. People-oriented, going deep into the grassroots, paying attention to people's livelihood, thinking about what employees think, thinking about what employees think, saying what employees say, and being a moral person are the foundation of my career as a trade union worker. To this end, I will give full play to my expertise and ability in strict accordance with my post responsibilities and contribute to the cause of trade unions.

In the past year, I was very busy and full. Although some achievements have been made, there is still a big gap from the requirements of organizations and leaders. For example, sometimes the facts are not fully considered, the problems are not carefully handled, the work is not bold enough, and the writing ability needs to be further improved. I will improve the above shortcomings in my future work.

Finally, I want to say, thank the bureau leaders for giving me a platform to display what I have learned; Thanks to the trust and encouragement of leaders at all levels, I have enough confidence to meet new challenges; Thanks to the care, help and support given by the trade union team, I can successfully complete various tasks. I will grow in constant summary, improve in constant review, do my work well in summary and review, and strive for the next stage of work in by going up one flight of stairs.