1 .customer service resume self-evaluation model essay 2022
My internship content is doing customer service in the mobile customer service department. The first is a two-day short-term business training. The teacher in charge of training us is mainly XXX. From the first day of training, we felt the meticulous humanistic care from XXX and XXX sisters for China Mobile employees, and also felt the service spirit of "serving customers wholeheartedly" of China Mobile employees. In the training process, the senior sister always emphasized to us that our work goal is to serve customers warmly and pursue customer satisfaction. In less than two days of training, I felt the high demands of China Mobile on its employees, and also felt the company's care for its employees. For the first time, I personally felt the entrepreneurial spirit of "communication starts from the heart" of China Mobile. Although there are a lot of training contents, our training has been carried out in a pleasant atmosphere because of the careful and superb skills of our brothers and sisters in the training, and we don't feel the pressure of training at all, and the training effect is very good. From then on, I truly combined the service spirit of "in the current market economy, enterprises should be market-oriented, customer-centered, establish the consciousness of serving customers, and take meeting customer needs as the daily standard of enterprise production" with real enterprises, and truly realized the important consciousness of "serving customers" for the first time.
Although this internship is not long, and although I have been exposed to shallow work, I have learned a lot of knowledge and experience, which are not available in books. Through internship, we can better understand our own shortcomings, the nature of our work, and all aspects of this society, so that I can make a good career plan for myself earlier, set my life goals and take a big step towards success.
After just working for a few days, I feel that the work pressure is still great, because I am not familiar with the use of the company's business computer system. However, with the enthusiastic help of the old-timers and supervisors, I have overcome various problems in my work. After several days of practice, I became more and more familiar with the application of the system and became more and more handy in my work. The enthusiasm of my senior sister and the care of my supervisor made me feel at home in the telephone room, and the work pressure became less and less. China Mobile employees' spirit of unity, friendship and equality gives people a sense of belonging. This is a rare feeling, which can make us work harder and have a better service attitude to our customers. Perhaps it is this sense of belonging to the company that makes many people want to be employees of China Mobile, and it is this sense of belonging that makes China Mobile more and more powerful.
2. Customer service resume self-evaluation model essay 2022
I entered Xie Yuan Logistics and became a customer service specialist for more than xx months. On the occasion of the new year, I want to make a summary of my xxxx, hoping to make greater progress in xxxx. Because I have no experience in logistics before, I am worried that I can't integrate into customer service. However, from the first day I entered the company, the company has always emphasized the corporate culture of "Qi Xin working together and aiming high", the relaxed and harmonious working atmosphere, and the patient guidance of manager Shi and colleagues in the customer service department, which enabled me to adapt to the working environment of the company in a short time and become familiar with the whole operation process of the company. In the work of customer service department, I have always been strict with myself, earnestly and timely doing every task assigned by the leaders, learning from my colleagues with an open mind, learning from their many good work habits and accumulating experience in my work. The company pays attention to time limit and harmony, so our customer service should conform to the spirit of the company, be polite and be very careful when accepting, tracking, inquiring and confirming the receipt of goods. I will also strengthen my business knowledge, constantly improve and enrich myself, hoping to be independent as soon as possible and make more contributions to the company. But I have also made some mistakes in my work, so I will consider all kinds of problems more comprehensively to prevent similar mistakes from happening. I would like to thank manager Shi and my colleagues for reminding and correcting my mistakes in my work in time.
3. Customer service resume self-evaluation model essay 2022
I am cheerful and optimistic, positive, honest, frank, kind and helpful, and I can get the trust and support of my colleagues in two years' work experience. Strong sense of responsibility, although I have worked at night shift for foreign customers for two years in HSBC Group, I am not afraid of hard work and fatigue, and can solve various difficult problems for customers with good mental outlook and meticulous and thoughtful service; Work attitude is practical, earnest and careful. In the process of serving customers, we found many mistakes in filling in information, and actively communicated with customers to help customers reduce difficulties and losses. Hard-working, continuous learning, strong learning ability and awareness, although the English level in the school education process is average, but two years of customer service practice and long-term English training in foreign banks, with good listening, speaking, reading and writing skills; Organized, able to distinguish key points and grasp methods, able to handle multiple affairs at the same time, with high work efficiency, and praised by department leaders many times; Have a strong sense of teamwork. Through training new employees and business coordination with various departments, I have a certain sense of teamwork and a strong sense of the overall situation. For the new job, I am good at learning from my predecessors, mastering it in time, having strong adaptability and independence.
4. Customer service resume self-evaluation model essay 2022
Worked outside for more than one year, worked as a customer service representative of China Mobile 10086 hotline for three months, and worked as a warehouse keeper in the factory for more than one year. The experience of working outside the home has made me understand that the present society is changing day and night. If you want to get a good job, you must always learn new knowledge and constantly enhance your understanding of society, so I am very keen to participate in various activities that can increase my knowledge. You can improve your outlook on life and values, work outside for more than a year, and learn to do things with a learning mood forever, so that you can constantly enrich and correct yourself. I am full of enthusiasm and confidence to challenge this new job, and I also believe that my past work experience will help me a lot. I believe that my full work enthusiasm and earnest attitude can make me adapt to this new job more quickly. So I am eager to get this job, and I believe I can create my own life value and career on the platform of this job. Thank you very much for providing me with such an opportunity to have a deeper understanding of your company. I hope to get this opportunity to create a better tomorrow with your company.
I am warm, cheerful, friendly, honest and modest. Hard-working, serious and responsible, diligent and earnest. Have affinity, approachable, good at communicating with others, and dare to meet challenges.
I have worked as a summer job, and I have personally experienced different operating procedures and ways of doing things in various jobs. I have developed the spirit of hard work, and I have also experienced fun from my work and tried my best. During the winter and summer vacations, I found a part-time job, which was well received by the unit. 20XX, 1 1 month. During my school days, I received Putonghua proficiency training, obtained the grade certificate of Putonghua proficiency test, and also obtained the teacher qualification certificate and the certificate of preschool education. During this period, due to personal hobbies, I taught myself some basic AdobePhotoshop software, basic web page making software and audio software in my spare time, and mastered office software Word, Excel and Powerpoint skillfully.
5. Customer service resume self-evaluation model essay 2022
Familiar with the management process of customer service system, rich experience in communicating with customers, and mastered many communication skills; Strong sense of responsibility, excellent customer service awareness and high customer service skills and training experience; Be good at handling malignant complaints, find problems in work and put forward corresponding solutions; Familiar with foreign exchange verification knowledge and operation process; Proficient and good at using C, Delphi, SQL, etc. Proficient in using Windows and various office software, strong writing skills and document writing skills, cheerful and lively personality, good communication skills and teamwork skills, proactive, and usually like to expand knowledge through self-study. Have strong dedication, professionalism and good communication and expression skills, master customer sales and relationship maintenance skills! With the development of the company, I will have a development mentality to treat my work.