Observing the current labor relations of private enterprises in Xiamen, we can't avoid Jiangtou Street. Under the impact of the epidemic? A wave of layoffs? The economic recovery has stabilized? Labor shortage? It doesn't seem obvious in this street
Not only intuitive feelings, but also data to prove it. In recent years, the number of labor disputes in Jiangtou Street has decreased by 28 1 piece, and the number of labor dispute arbitration applications has decreased by 7 1 piece. At the same time, the mediation rate increased to 100%, and the mediation success rate reached 85%.
How to build a harmonious labor relationship in Jiangtou, where many business leaders and enterprises gather? What are the experiences to follow?
One-stop dispute resolution.
? I agree with the compensation given by the company. ? I once said happily. What makes him happy is not only the legal support for his labor dispute request, but also the obvious convenience.
In March this year, Zeng had a wage dispute with his restaurant, and Zeng applied for labor arbitration.
Previously, it was considered necessary to submit a written application to the mediation Committee and the arbitration Committee respectively. Unexpectedly, mediation and arbitration are all in Jiangtou Street Labor Dispute Mediation Center. This is good, worry-free and labor-saving? .
Jiangtou Street is a labor dispute mediation? Zero distance? Early adopters of service mechanism. As early as 20 14, the first standardized arbitration tribunal in Fujian province was established in this street, and full-time arbitrators were stationed to form a joint force with street labor dispute mediators to realize mediation and arbitration? One-window application, one-stop acceptance and comprehensive handling? Reduce the cost of mass rights protection.
Jiangtou Street is still a creation? Adjust first, then cut. Synchronous adjustment and cutting. An intermediary in internet plus? Waiting for a new mode of efficient case handling, even the office? Moving? Go to the scene of the dispute to solve the problem of serving the masses? Last meter? question
During the Spring Festival of 20 19, a clothing foreign trade company owed 68 employees wages1500,000 yuan due to poor management. In the face of mass pressure disputes, Wang Zhiwei, Fujian Gold Medal Labor Relations Coordinator and member of Jiangtou Street Labor Security Office, went directly to the company's production workshop to do a good job of employee emotional comfort and legal interpretation.
When sorting out the company's accounts, Wang Zhiwei found that there was still 700,000 yuan, and he immediately implemented the payment to give priority to employees' wages, which ensured employees' social security renewal and children's smooth enrollment. Wang Zhiwei also coordinates the street human resources market to recommend employees. Finally, more than 20 employees were re-employed, which was warm.
Looking for a pulse at the door? Referee?
? Promoting harmony is our ultimate goal. ? Xu, director of Jiangtou Street Labor and Social Security Institute, said. The labor dispute mediation center has only three full-time mediators, and its strength is obviously insufficient.
What do we do? Jiangtou Street takes the initiative to push the mediation work horizontally to the community, set up mediation sub-centers, and vertically extend to business districts, large enterprises and dispute-prone enterprises.
? Village in the city? Caitang Community is the first community labor dispute mediation studio in Xiamen. The studio is equipped with two full-time mediators on the basis of community grid staff. They often walk the streets in Caitang, patrol the community security, investigate the hidden dangers of enterprise employment, and intervene in mediating labor disputes.
Nowadays, in Caitang community, migrant workers always arrive first when they encounter wage arrears? Are you home? The studio applied for assistance. With the decline of labor dispute rate, Caitang community has accelerated the pace of transformation and attracted many innovative enterprises to settle in.
Jiangtou Street has 1 1 community, each with its own characteristics. Street-oriented pulse, built in the fragrant shop community where shops and businesses are concentrated? Xiangdian Merchants Alliance Association? Under the joint supervision of the association merchants and the community, the signing rate of Xiangdian community has increased from 66% in the past to over 88.6%, and the social security payment rate has increased from 43% to 85.2%.
In order to improve the quality and efficiency of community mediation, Jiangtou Street clearly included mediation in the community year-end assessment index. The street labor dispute mediation center provides special training for community mediators, from Xu to part-time mediators, all of whom have passed the examination to obtain mediator certificates. The street also organized community mediators to observe each other's mediation process and guide community mediators to integrate labor dispute prevention and mediation into daily visits. At present, more than 40% of disputes within the jurisdiction of Jiangtou Street are settled in the community mediation sub-center.
Multi-party consultation and effective dispute settlement
Because of the different calculation methods of engineering quantity, a shopping mall is deadlocked with a decoration company, and the project payment is not in place for half a year. The decoration company organized more than 50 workers to pull banners on the main roads of the city to ask for wages, which had a negative impact on society.
However, when the street labor security office began to mediate, it was found that the construction team mixed the project payment with the salary. Therefore, Huli District Construction Bureau and Jiangtou Judicial Office intervened simultaneously. After determining the calculation method of the survey project, they directly signed a judicial mediation agreement with the Shenzhen headquarters of the decoration company, which solved the judicial labor dispute fairly and openly.
To effectively solve problems for laborers and enterprises in the jurisdiction, we can't rely on our own strength. Jiangtou Street has strengthened communication with district arbitration institute, labor security supervision brigade, police station, court, trade union and other departments, and established a linkage mechanism of people's mediation, judicial mediation and labor dispute mediation.
The linkage mechanism realizes the integration of resources of relevant departments. On the one hand, it is helpful to define the nature of the dispute and clarify the host department by implementing an instant notification system for cases with complex cases and large hidden dangers, and sharing information among relevant departments; On the other hand, the implementation of personnel coordination is conducive to moving forward the starting point of labor disputes, inviting arbitration, legal aid, trade unions, chambers of commerce and other departments to make suggestions or jointly handle them in the embryonic stage of disputes, helping and resolving them simultaneously, and jointly promoting the efficient settlement of disputes.
If there are signs, pinch them off as soon as possible; In case of disputes, one-stop service will be provided. In the past three years, Jiangtou Street has successively won the outstanding titles of Fujian Harmonious Labor Relations Demonstration Street, National Township (Street) Labor Dispute Mediation Comprehensive Demonstration Unit and National Grassroots Labor and Personnel Dispute Mediation Organization. (Deng Jie, Liao Liping, Wang Zhiwei)