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What should I do if I take the high-speed train and check in with my ID card without a ticket?
If you take the high-speed train and check in with your ID card, you can go directly through the gate. If you buy a ticket with your ID card, but you don't have the conditions to check the ticket with your ID card at the bus stop or the next stop, you need to go to the window or the self-service ticket machine to print the train ticket.

Payment invoice

The website uses the resident ID card to purchase tickets. After using the resident ID card to check tickets directly at the qualified bus stop and the next stop, please exchange paper tickets at the station ticket vending machine and ticket window no later than 3 1 day from the date of boarding. If the resident ID card cannot be read, please provide the order number (e+9 digits) and go to the ticket window at the station. Overdue, will not be dealt with. The paper tickets exchanged are only used as reimbursement vouchers.

Ticket fetch method of self-service ticket fetch machine

At the ticket vending machine, please put the original identity card of the passenger in the designated position. After the machine automatically reads it, follow the prompts to exchange paper tickets.

It must be changed into a paper ticket.

(1) Use the resident ID card to purchase tickets, but you don't have the conditions to use the resident ID card to check tickets when you get on or off the station.

(two) the use of identity cards to buy tickets, but the original identity card can not be produced or read on the automatic ticket machine.

(three) the use of other valid identity documents other than the resident identity card to purchase tickets.

(four) the use of peer valid identity information to buy children's tickets.

(5) Buy student tickets and disabled soldiers tickets.

(6) Stop at the midway station according to the date and number of bus tickets purchased.