1, enterprise operation management is the planning, organization, implementation and control of the operation process, and it is the general name of all kinds of management work closely related to product production and service creation. From another perspective, operation management can also refer to the design, operation, evaluation and improvement of the system for producing and providing the company's main products and services.
2, the personnel, equipment, funds, materials, information, time and other limited resources, reasonably organized, to maximize their role, in order to achieve some enterprise goals, such an enterprise system is the enterprise operation management system. This is a complex multi-objective system, which should not only improve the quality of products and services, but also improve the quality of capital operation, reduce the cost of quality, improve quality and efficiency, and improve capital appreciation and profitability.
It mainly includes production, sales, finance and personnel functions.
There are many other details, so I won't go into them here. You can search for "Enterprise Management".
The following are the most important 100 management rules for enterprise operation:
1- 10 Niche Law Matthew Effect Domino Effect Watch Law Causality Law Panasonic Reservoir Management Law Golden Fish Tank Law Differentiation Survival Law Kabe Law Buffett Law
1 1-20 Psychological Puzzlement of Equilibrium Theory Panasonic's June 4th Law Welch Principle Expected Disorder Effect, Fast Fish Law Hart Law Thoreau Law Firth Law Hart Law
2 1-30 Wolf-Deer Effect Duhanshen Law Plan Benefit Law Elo Law bennis First Law Cüneyt Law Bliss Law Rand Law Rosenzweik Law Black Law
3 1-40 Gini Law Murphy's Law Sharing Decision Law Soil Photosensitivity Law remus's Law Heller's Phenomenon Epstein McVos's Judgment of Butterfly Effect Linzewski's Theorem
4 1-50 Soft Landing Effect Jin Yuzhong Theorem Crisis Response Method Hewlett Theorem Reid Theorem Arnold Theorem Jinning Theorem Dinosaur Effect Ferret Effect Friedman Theorem
5 1-60 law of diminishing marginal returns Zhu Lan effect quality and productivity related effect Achilles heel Antai effect cold treatment effect Karp theorem tap water philosophy parsley theorem Dirod effect.
6 1-70 Besser principle Ikeda effect Jigger theorem Drucker rule overhead effect Wang An judged Radishev law Brown law communication potential difference effect grafting effect.
7 1-80 potential difference law reverses psychological complaint effect, authoritative suggestion effect of Cauchy's law, desalination effect of Fernberger's theorem, Debel's law, Jacob's theorem and Gail's theorem.
8 1-90 Britt's theorem Burnett's theorem Steyr's law Lamborghini's law Frost's law Rufus's law Gidrin's law Schwartz judges Rogers and Nelson's principle.
9 1- 100 participation method Byron method Goodison method great honor principle Pierce method Babylonian method Trifa survival of the fittest chain method tunnel vision effect
Company operation management plan:
The purpose of operation management:
To provide the most reasonable and high-quality products and services to customers in the city with relatively minimum cost and standard time, so the goal of operation is cost, time and quality.
Three elements of company operation management:
I. Procurement and supply management
This kind of management means that the company needs a good buyer in the process of ordering, and a good buyer can reduce the inventory cost in an effective time and realize high-quality market value;
Second, the internal operation management
Internal operation management should be an urgent problem to be solved at present. First of all, the marketing department should have a standard workflow to reduce costs and complete tasks with high quality. The marketing department should adopt the management mode of persuasion and herding sheep. As long as we supervise the work plan and the results completed within a reasonable time, there is no need to ask about the process. Secondly, for the management of the sales department, the management of the sales department is divided into direct sales and customer distribution management. The operation process of direct stores should allow everyone to enter the best sales state in the shortest time every day, standardize customer reception behavior and establish brand behavior recognition. Operating Specification for Customer Distribution Management, 1, Personnel Management: All personnel should make detailed plans for the next work every day, week and month, including objectives, time and results. There should be timely collapse prevention after the work is completed, and market factors should be considered in the work distribution to avoid the "short board" effect. Of course, this must enable us to find the "short board" in our work in time. 2, daily work management, we must adhere to the regular meeting system, of course, our meeting is not a routine procedure, we can learn about each other's working status in the meeting, this is to improve the sense of competition among salespeople, so that the management of the company can know the current working mentality of salespeople in time, and can find the "shortcomings" in the work in time and carry out dynamic management. 3. Sales management. At present, the company has many customers. Can our sales staff know the customer's inventory, demand, monthly sales volume, best-selling products and customer's previous sales in the same period, find out the reasons for the increase or decrease of customer's order amount, manage sales data, and solve problems with powerful data in their work? We also need to balance the imbalance of interests caused by the "28 rule" between the marketing department and the sales department.
Third, distribution and distribution management.
Normal logistics distribution aims at reducing costs, solving problems and completing work.
To sum up, normal management is the "short board" of macro-control and micro-intervention to prevent the company's operation. Under the inevitable circumstances, after effective supervision, the "short board" should be handed over to the most capable department or person. Grasping the "28 Rule" in daily work, only by understanding the importance of the "28 Rule" can we find the focus of our work and solve the imbalance caused by the "28 Rule" within the company, thus effectively enhancing the competitiveness of the company.