See if you have signed an prepayment agreement with the bank. If so, deposit the money in the bank card and go through the formalities at the bank you borrowed. You can't ask the bank if you don't sign it.

The predecessor of Kunlun Bank is Karamay City Commercial Bank. In April, 2009, China Petroleum and Natural Gas Group Co., Ltd. took control of Karamay Commercial Bank through capital increase, and officially changed its name to Kunlun Bank in April, 20 10. By the end of 20 17, the total assets of Kunlun Bank were 31752.5 billion yuan, up 8.29% year-on-year, the annual net profit was 2.968 billion yuan, up 16.3% year-on-year, and the non-performing loan ratio was 1.57%. In Xinjiang, Beijing, Shaanxi, Heilongjiang and other provinces and cities, 9 branch-level institutions and 85 branches have been established, with a total of 2,954 employees.

On March 9, 2020, the "20 19 China Banking 100 Top List" was released, and Kunlun Bank ranked 39th.