First, adjust the mentality.
There is a saying that sales begin with rejection. First of all, we must adjust our mentality, because we can only sell if we refuse.
We should see hope as we see rejection. This is a different mentality and a different angle. For example, when two shoe factory salesmen go to Africa, one feels hopeless when he sees that Africans don't wear shoes, and the other is excited. How many shoes will be sold if so many people don't wear shoes!
Second, see the facts clearly.
It's not us that customers refuse, they are aiming at things rather than people. Some of them are just afraid of being cheated, because they have heard too many stories of being cheated; Some feel uneasy; Some people are afraid to pay the money as soon as they see the salesman. That's not all. Think about yourself according to different situations. What do customers think and why do they refuse us?
Third, grasp the method and break it one by one.
Knowing the reason why customers refuse us, then we can try our best to deal with it.
According to Maslow's hierarchy of needs, people first have physiological needs. When we see a beggar, we don't have enough to eat. What's the point of us getting close to him? People haven't even solved the most basic needs.
Secondly, we need a sense of security, so when we sell, we should pay as much attention to our imagination as possible, as well as our expression and tone, and be as kind as possible. We can tell your identity and your company first, because if it is a big company, it will have the effect of trust endorsement.
In addition, when talking to customers, treat them as old friends. Believe me, this will give customers the illusion that you are true friends. Of course, friends will not feel disturbed. Because people have emotional needs, they are eager to be noticed and praised. So even if you visit a stranger, don't be too nervous. Remember that you are not annoying customers, you are giving them satisfaction.
Finally, don't have a strong sales purpose from the beginning. Talk about feelings first, then talk about money, and you will find that the money will be settled after the talk. Talk about money before you talk about feelings, and you will find that you can't even talk about feelings, let alone talk about money.
Fourth, pay attention to practice.
A good martial arts method is useless without practicing there. Practice is the most important thing, and although the truth is reasonable, everyone's situation is different and the effect is different.