One is fairness and decency. This is the requirement for the moral quality of people's mediators. The so-called fairness and decency refers to being fair and upright, being able to objectively analyze and judge affairs, clearly distinguish right from wrong and responsibility, daring to adhere to principles, promoting righteousness, upholding justice, making fair judgments in the face of disputes and being convinced by the parties concerned. Fairness and decency are the most basic requirements for people's mediators. As a neutral third party, people's mediators often hope that they will "uphold justice". Only by treating both parties fairly and proposing a fair mediation plan can the dispute be more easily accepted by the parties, effectively solve the dispute and "close the case". In addition, fair mediation can also establish the prestige of people's mediation among the masses, which is an important reason for people's mediation to maintain its vitality.
The second is enthusiastic people's mediation. This is a requirement for the enthusiasm of the people's mediators. Enthusiastic people's mediation means loving people's mediation, actively, actively and patiently engaging in people's mediation, regardless of personal gains and losses, and being brave in dedication. People's mediation work has no economic benefits, even it often needs to sacrifice personal rest time to do the work, and sometimes it needs to do things for the parties out of their own pockets. Nevertheless, in the face of emotional disputes, if a word is not good, it will be "accused" by the parties and eventually "ungrateful". This requires people's mediators to be enthusiastic about people's mediation work, regardless of personal gains and losses, and take pains to patiently guide them in line with the goal of resolving contradictions and disputes.
Third, it has a certain level of education, policy and legal knowledge. These requirements are necessary for people's mediation, but the understanding of cultural level, policy level and legal knowledge cannot be uniform. On the one hand, the nature of people's mediation determines that the advantages of people's mediators often do not lie in factors such as academic qualifications and knowledge. Mediation skills and public prestige may be more important than them. On the other hand, the level of cultural development in different regions of China is quite different, and the level of cultural level is highly relative. In remote and backward rural areas, few people can go to high school. In big cities like Beijing and Shanghai, college graduates abound. Therefore, it is not appropriate to make a one-size-fits-all rule on the educational level of people's mediators. For the policy level and legal knowledge, they are not required to have experienced formal higher education, but can be obtained through various channels and forms of business training, as long as they can meet the needs of mediation work.
Fourth, people's mediators should be adult citizens. In China, adulthood means reaching 18 years old. People's mediators should have full capacity for civil conduct, have China nationality, and be competent for people's mediation work that is more complicated and skillful than handling general affairs.
Legal basis: Article 14 of the People's Mediation Law of People's Republic of China (PRC) should be held by adult citizens who are fair and upright, enthusiastic about the cause of people's mediation, and have a certain educational level, policy level and legal knowledge. The judicial administrative department of the people's government at the county level shall regularly conduct professional training for people's mediators.