In the workplace, no matter what company you work in or what position you hold, leaders always ask employees to make a year-end summary at the end of the year. This year-end report is a summary of the year, allowing employees to make changes without encouragement. The following is a personal report compiled by the medical center.
Personal debriefing is conducted in the physical examination center 1 1, carefully organized and actively studied to ensure the smooth development of physical examination.
The health check-ups of "Four Products" employees in our hospital are arranged by the medical department and handled by the health check-up center. After receiving the documents approved by the leaders, the Medical Department carefully collected materials and organized everyone to study together. I have successively studied the Food Safety Law of People's Republic of China (PRC), the Drug Administration Law of People's Republic of China (PRC), the Interim Measures for Health Examination of People Directly Contacted with Drugs in Anhui Province and other laws and regulations, defined the physical examination items according to the physical examination form, and carried out specific division of labor according to the items to ensure the work is done well.
2, formulate service process, reasonable arrangement of working hours, convenient for physical examination.
The medical examination center posts the medical examination process, service commitment and supervision telephone number in a conspicuous position, and the staff of the medical examination center solves the problems of the medical examination people in time. According to the requirements and schedule of medical examiners, the hospital medical examination center normally goes to work for medical examination, and is on call before 9: 00 a.m., and issues medical examination results in the afternoon and the next day after 9: 00 a.m., which greatly facilitates the medical examiners and is well received.
3, seriously implement, to ensure the effectiveness of the physical examination work.
In order to better manage the physical examination work, the hospital identified a staff member of the Medical Department as the contact person of the physical examination work in our hospital, strengthened the contact with the Food and Drug Administration, and solved the practical problems and difficulties in the physical examination work in time. The physical examination center shall designate a special person for physical examination registration, and submit relevant information to the county-level food and drug administration in a timely manner as required. From 1, XX, XX to 3 1, xx, xx, a total of 245 people underwent health examination and health certificate in our hospital. From 20xx65438+1 October1to 20xx165438+1October 30th, a total of 520 people underwent physical examination and obtained health certificates in our hospital.
4. Work plan for the next step
Our hospital will continue to implement the Food Safety Law of People's Republic of China (PRC), the Drug Administration Law of People's Republic of China (PRC), the Interim Measures for Health Examination of People in Direct Contact with Drugs in Anhui Province and the Notice on Further Strengthening the Health Examination of Food and Drug Practitioners in our county, actively take various measures to ensure the implementation of the health examination of the "four products" employees in our county, make reasonable arrangements, and provide convenient and high-quality medical services for the people who come to our hospital for medical examination, and seriously standardize them.
In a word, the physical examination in our hospital is carried out with the support of leaders at all levels and county food and drug administration. Our hospital needs to further strengthen the contact with all units, and strive to do better and more solid. We will further improve our ideological understanding, strengthen the implementation of measures and intensify our work to make due contributions to safeguarding the health of the people in the county and building a well-off society in an all-round way.
Personal debriefing in physical examination center II. Physical examination work:
1, received nearly 8000 guests from enterprises and institutions in Laiwu, including physical examination, recruitment physical examination, entrance physical examination, civil servant physical examination, going abroad physical examination, motor vehicle driver physical examination, etc. While increasing income, it also plays a role in screening diseases and increasing patients. According to statistics, the diseases with high detection rate include hyperlipidemia, hypertension, fatty liver, diabetes and cerebral infarction. Early detection and early treatment can alleviate the pain and save the cost for patients.
The system of nursing physical examination, the workflow of nursing physical examination post and the operating rules of physical examination were formulated; Establish and improve the medical examination registration, specimen submission registration, medical examination file collection registration, medical examination appointment registration, motor vehicle driver medical examination registration and other systems, so that the medical examination work will gradually become formal.
2. Actively explore the market, follow the director to visit the leaders of enterprises and institutions, and send the book "Lifestyle without Pain" by Hong Zhaoguang, the chief health education expert, as well as the introduction of hospitals and departments to explain the importance of health care knowledge and physical examination, which not only increased the trust of the leaders of all units in the hospital, but also improved their health care awareness. Now more than 50 units have been visited, and many units have indicated that they want a physical examination. Two units in the development zone designated our hospital as a designated physical examination unit for recruitment.
3. Briefly introduce the physical examination center; Register QQ department and upload medical and health knowledge; The activity of "paying attention to health and benefiting people for physical examination" was carried out. Promote physical examination centers in various ways and broaden business channels.
Second, the health ward basic nursing work:
Do a good job in daily basic nursing in strict accordance with the "Standards and Evaluation Rules for Hospital Nursing Quality Control in Shandong Province", establish a "Hygiene and Cleanliness Record", and urge the cleaning staff to do a good job in daily cleaning, so as to be hygienic and have no dead ends, and always be prepared for receiving medical treatment, so as to provide patients with a clean and comfortable ward environment. The well-equipped, clean and comfortable health ward has received dozens of mine, city and province leaders and foreign friends, and the thoughtful and meticulous care has been recognized by them.
Third, personnel management and training:
1. All nurses are contract nurses recruited after 20xx. They are young, have little work experience, and their thoughts are easy to fluctuate. While strictly implementing the rules and regulations of hospitals and departments, we should adopt family management, care for every nurse and solve their work and life difficulties. Use the QQ space of the department to share professional knowledge and inspirational articles, keep abreast of the psychological trends of the employees of the department and give correct guidance. Through these methods, a United and enterprising nursing team has been built, which makes the working atmosphere harmonious and happy, and passes this happiness on to the physical examination clients, so that they can experience the services like relatives.
2. While completing daily work, while learning basic nursing knowledge and skills well, strengthen professional knowledge and skills training, buy books such as National Physical Examination Guide and How to Read Physical Examination Report, and organize weekly study. Supervise nurses to carry out in-service academic education. Now all nurses are taking undergraduate nursing courses. Professional physical examination knowledge, skilled blood collection technology and standardized guidance services have won unanimous praise from the guests present.
Four, safety work:
Safety is the top priority of all work. In order to ensure nursing safety, a quality control group was established, an assessment system was established, and a combination of self-examination and mutual inspection was adopted. So far, there have been no mistakes. For example, carefully check when collecting samples, and check and sign again before sending them for inspection to ensure that the samples are collected correctly; Check all items when sorting out health files, check again when registering, and seal the files after it is correct.
In order to make our future work in by going up one flight of stairs, we plan to do the following work well:
First, strengthen etiquette training and enhance the external image. As the window department of the hospital, the physical examination center's words and deeds and service attitude directly affect patients' impression of the hospital, so it is necessary to strengthen service etiquette training. Take the form of regular training, organize etiquette and physical training once a week, improve the image and temperament of nurses, and finally make standardized service a work habit and let customers experience quality service.
Second, pay attention to details and create differentiated services. Make a fuss about the details of the service, such as providing "physical examination files" to some physical examination customers with inconvenient transportation; Buy a microwave oven to heat milk for the elderly and let them have a hot breakfast; Pay attention to protecting the privacy of the medical examiner, seal up the medical examination files, and don't talk about the results of the medical examiner casually; In short, we should improve the service level through meticulous work, distance ourselves from the same industry, and let customers enjoy differentiated services.
3. Compared with the large-scale physical examination center, there is still a big gap, the physical examination equipment is not perfect, and the automatic physical examination business has not been carried out. I hope to have the opportunity to learn advanced experience in a large physical examination center, learn from each other's strengths and make our work more standardized.