What are the responsibilities of a qualified beauty salon manager?
The manager is the manager, executor and decision-maker of a beauty salon store. Many people have the idea of opening a shop, but it is not easy to be a store manager. He is mainly responsible for the daily operation of our store, personnel management and the safety of all facilities to ensure the standardization, efficiency and safety of our store's daily operation. If you want to be a good store manager, you must change the old ideas in time, let them give full play to their talents, and thus increase turnover. Master and learn to make analysis reports and collect all kinds of data, so as to master the performance of the store. At any time, consumers are the source of funds for business outlets. Properly adjusting strategies, improving service quality and increasing service functions are all people-friendly behaviors, which have laid an emotional foundation for more cooperation in the future. When the service is more reasonable, when customers have a sense of intimacy, convenience, trust and comfort, it will drive the appreciation and recognition of a group, which is an aspect of marketing success. For example, many business outlets will have various innovative preferential activities and on-site service activities. According to the time, special holidays and other opportunities, formulate different promotion strategies and report them to the general manager for instructions before implementation. Familiar with the unit price, ingredients, ingredients, operation process and different discount points of products and projects in the whole store; Proficient in the operation guidance of the whole store instrument, familiar with the performance and principle of the instrument. Supervise the daily attendance of employees in each group, and punish those who violate the attendance regulations according to the corresponding terms. Arrange employees to work overtime reasonably. Check and supervise employees' work performance and health status at any time, and score on the spot. If there is any problem, correct it on the spot. Another thing to note is that shops are not allowed to be out of stock. The store manager should always count the shortage rate of goods, urge employees to grasp the replacement cycle of goods according to the turnover point of goods, cooperate with promotional activities and seasonal commodity display, control the inventory of goods in a planned way, strengthen the replenishment of stores, contact suppliers in time, and minimize the shortage rate. At the same time, according to the store sales plan and store sales performance, reasonable replenishment can not cause a serious backlog of goods. As long as the goods in the store are guaranteed to be excellent and safe, so that customers can buy them happily and use them with confidence, plus the previous service, it is strange that the business is not hot. According to the records of employee feedback, coordinate complaint handling and report to the general manager in time. Archive after explanation to help summarize and solve problems.