1, presiding over and responsible for the overall work of the Bureau of Letters and Calls.

2, around the county party committee, the county government center work, combined with the actual petition work, put forward the objectives and tasks of the petition work, formulate the annual work plan of the bureau of letters and calls, and arrange the work throughout the year.

3, responsible for receiving major group visits, major issues and the masses.

4, responsible for convening and presiding over the office meeting of the Bureau of Letters and Calls, and studying the work of letters and visits.

5, regularly report to the competent leadership of the petition work, take the initiative to solicit the opinions of the petition leadership. The Bureau for Letters and Calls is the petition work organization of the people's government at or above the county level, and is the administrative organization responsible for the petition work of the people's government at the corresponding level. People's governments at all levels and people's governments at or above the county level shall do a good job in letters and visits, seriously handle letters and visits, listen to the opinions, suggestions and demands of the people, accept their supervision, and strive to serve the people.