Telephone etiquette affects the "impression score" of job hunting. Telephone is the communication channel between employers and job seekers. If the interviewer calls the candidate, the other party can't get through for various reasons, which will have an impact on job hunting. Let's take a look at how telephone etiquette affects the "impression score" of job hunting.
Telephone Etiquette Affects Job-hunting "Impression" 1 At the job fair for IT talents held in Wuhan talent market yesterday, Liu Jun, the personnel manager of a software company, told reporters about his "communication failure" in the recruitment. Half a month ago, Liu Jun's company collected more than 50 resumes through newspaper advertisements. After screening, he called 10 excellent people to inform the interview time according to the figures left on his resume.
To his surprise, five people in 10 couldn't get in touch because of "cell phone turned off", "out of service area" and "expired cell phone number", and no one answered the phone. The most ridiculous thing is that he called a male candidate. After the phone was connected, there was a mahjong shuffle, and then a female voice said, "He is busy now, you'd better call later ..." Liu Jun had to say very seriously, "I come from a software company, and now I inform him to go for an interview. I hope he can answer the phone as soon as possible! " This is the only way to get in touch with the applicant. Liu Jun said helplessly, "Most of these people who have poor communication are fresh graduates. If it weren't for the tight recruitment time, I wouldn't have the patience to call their school and ask it to inform them. Such a candidate's impression score is definitely much worse. " Expert: Telephone etiquette reflects quality and sincerity. Many college students complain about employers, but they are also repeatedly wronged. Huang, a student at Wuhan University of Science and Technology, told the reporter: "Our economic conditions are not good, and it is not our intention to owe money or have a bad signal. There is really no way. "
Li Shiling, director of the recruitment department of Hubei talent market, believes that although job seekers do not intentionally create communication barriers, after all, "keeping communication open" is the basic embodiment of job hunting etiquette and sincerity, and it is also one of the prerequisites for successful job hunting.
He suggested that college job seekers: it is best to check whether the communication tools are unblocked regularly, especially during the working hours of the employer; If you leave a fixed telephone number for the applicant, you must indicate the time when I answered the phone; Even if you can't answer the phone for some reason, you'd better go to the "secretary desk" or ask someone to leave a message, and then reply to the employer at your convenience. (Hu Jiquan, Zhu Li)
Telephone etiquette affects the "impression score" of job hunting. 2. Conference call preparation etiquette.
1, quiet zone
When holding a conference call, participants must find a quiet place. If there are children playing or noisy dogs near your home, you will be distracted by other participants at this time. So I suggest you find a place where you won't be disturbed. If you are at home or in the office, you'd better make it clear to your family, colleagues and subordinates in advance that you want to have a conference call. I won't bother you during this time. I want to talk to other people on the conference call.
2. Telephone check
Before the conference call begins, participants should check their phones to make sure there are no problems, so as not to affect the meeting. If you use a fixed line for conference call, please check whether your line is worn. Please check whether there is any signal problem or other electromagnetic interference nearby, such as microwave oven. When making a phone call with a mobile phone;
When using mobile phone headphones, you should use good quality mobile phone headphones to ensure good sound quality.
3, formulate the basic rules of the meeting
Before the meeting begins, the organizer of the meeting needs to state the basic rules that must be observed, including: the theme of the meeting, the people attending the meeting, the meeting time, the division of labor of the people who are prevented from attending the meeting, and the meeting discipline, so as to ensure the effective conduct of the meeting.
Etiquette during conference call
1, attend the meeting on time
Be sure to attend the meeting on time, especially when there is regional time difference, and the participants should have a sense of time. Punctuality is a sign of professionalism, because it makes it difficult for participants to chat while waiting for latecomers on the conference call. The conference call should not be suspended, because participants will be forced to listen to your music, otherwise they will not be sure when and whether the conference call will continue.
2. Introduction etiquette
The introduction includes the introduction of the meeting host and the self-introduction of the participants. Now that all the participants will arrive, the host should introduce everyone and provide a short background or a description of the responsibilities of the conference call spokesperson. This introduction is necessary because there may be guests or newcomers on the conference call.
Personal introduction is also very necessary. Although you can't meet each other, introducing each other is a process of building a good relationship, especially when your customers or guests attend a conference call.
3, the meeting speech etiquette
All participants should regard the conference call as a face-to-face communication. Participants must relax when speaking, and express their personal opinions or suggestions in an orderly manner according to the content prepared in advance. Participants must express their opinions simply and clearly, avoid the inconvenience caused by repeated inquiries, and thank the participants after speaking.
Etiquette evasion in telephone conference
1, avoid noise
Avoid constantly clearing your throat, tapping the table with a pen, or playing with your mobile phone, or even playing with your mobile phone to make noise. These should not appear.
2. Avoid interrupting others.
It is impolite to interrupt others' speech at will, whether in a conference call or when communicating with others. Even if others have different views from yours, you should wait for others to finish before stating your own views. This is a sign of politeness and self-cultivation.