The nature and connotation of supervisor
The supervisor is not so much a laborer as a diligent one.
The so-called alarmist refers to people who use their wisdom to explore potential problems, then make in-depth analysis and put forward solutions; A laborer refers to a person who works hard on his own and thinks less with his brain. Mencius said: Those who work hard serve others, and those who work hard serve others.
Supervisors are talents, not manpower.
The strength of an enterprise depends on whether all kinds of talents (people who manage their subordinates with their brains) are numerous and complete, not just those who ask for more people (people who do things according to the boss's will). Many people are just good, but they may not succeed.
The supervisor is not an official.
The supervisor is not an official, but a person who guides others to do things well, so the supervisor is not a hands-on person. Since you are not an official, you can't have the mentality of "officials ask big questions." A high professional title is not necessarily strong, but a real supervisor.
A supervisor is a person who manages and manages.
The previous world was crowded with laborers, and it was an era when people were looking for things and wanted things. Nowadays, technology, capital, information and talents are intensive, and finding a job has become seeking talents. Therefore, the supervisor's role can no longer rely on the highest authority, and the way of giving orders, disciplining and abusing others is out of date. Instead, it is a reasonable, rational and immersive management staff. Therefore, the supervisor not only emphasizes discipline, but also emphasizes rationality, legitimacy and rationality.
The supervisor is the person who is responsible for the success or failure of the unit performance.
If all departments of the enterprise have good performance, everyone will say that the competent leader is good. But success or failure should be calculated according to the principle of 90: 10. Errors are recorded from the last (90) to the next (10), and credits are recorded from the last (10) to the next (90).
The supervisor should try his best to lead his subordinates to complete the tasks assigned by their superiors; We should also be good at doing our duty, strive to win the support and trust of the boss, and then successfully complete the task.
1, the management function of the supervisor
The management functions of a supervisor include planning, organizing, employing people, directing and controlling, etc. There is a continuous relationship between them.
1, planning
Planning is a job of knowing yourself and yourself, and it is also the primary function of enterprise management. As long as the supervisor has a plan, everything else can go smoothly. There are four main points in the plan:
A. Assess the changes in the external environment B. Analyze which situations are opportunities and which are threats to yourself. C, know your own advantages and disadvantages. D. formulate the overall and long-term development plan of the responsible department. E, according to the overall goal to formulate the policy of the department.
Step 2 organize
The organization requires teamwork and consensus-building. The purpose of the organization is to turn a mob into a million masters, emphasizing that "three heads are better than one Zhuge Liang". The supervisor is successful, but he can't do everything by himself. On the contrary, he should play the role of teamwork in the spirit of "organizational design" so that the whole is greater than the sum of individuals. Generally speaking, organizational design involves the following three practices:
In order to lead people with different mentality to a unified goal, organization A needs to build consensus through communication, coordination, tolerance, consensus and cooperation.
Supervisor B should fully understand each subordinate and try his best to give full play to his strengths in order to achieve the effect of specialization. Organization is a collection of talents, and it is also a place where everyone can play their professional talents.
In addition to trying to let subordinates fully express themselves, C supervisor should also unite subordinates through various communication and coordination. The supervisor should instill ideas, meetings, goals and various system designs, and urge everyone to cooperate with each other, and Qi Xin should work together to abandon selfish departmentalism.
3, choose and employ persons
People should know who they are and be good at their duties. Enterprises rely on people to improve productivity. Managers know how to use people, so that a rising tide lifts all boats and plans great events wholeheartedly. Otherwise, they dare not authorize, and can only try their best to do small things. Managers should generally pay attention to:
A talents are cultivated by themselves, and it is impossible to establish a consensus by digging corners;
B death is a bosom friend, and people's ability and centripetal force rely on encouragement to exert their potential;
C we should use the most suitable people, not the best people;
D. cultivate the sense of accomplishment of subordinates' work and make their potential surface;
E. Let subordinates take over the baton by rotation or real training of the second major.
Step 4 command
Command can build consensus and cultivate a sense of mission. Subordinate is the mirror of supervisor, and there is a supervisor if there is a subordinate. The supervisor must try to make the subordinates build a consensus, and give them a sense of responsibility and mission, so that employees have the ambition to do things bravely and a sense of ownership, and help the supervisor pay attention to:
Lead by example is more important than words and deeds, and people pay attention to sincerity;
B try to make subordinates become their own believers;
C first take the lead in asking yourself, and then ask subordinates;
D. Publicly advocate praise and deal with mistakes privately;
Rewards and punishments should be used flexibly, but the principle of more praise and less reprimand should be followed.
Step 6 control
Control is to follow up and evaluate, to ensure the realization of goals and the implementation of plans. As a supervisor, you must make various measurement standards in advance, so the supervisor should do the following:
First, don't have the idea of "mending after the sheep is dead";
B pay attention to management and pay attention to all kinds of exceptions;
C Evaluate performance regularly, instead of year-end ledger;
D. The evaluation criteria are clear and specific, and should be quantified as much as possible;
E opportunity education, learn from the painful lessons of others and avoid repeating the same mistakes.
2, competent should have the ability and conditions
Supervisors should generally have four management skills: technical, interpersonal, overall and judgment.
Technology mainly includes professional knowledge, ability to analyze professional problems, professional tools and proficiency in professional technology. As a supervisor, you should learn about sales, production, personnel, finance, research, residence and so on. The better the technology, the more we can coordinate and cooperate with others.
Interpersonal communication ability focuses on cooperation with others. Whether a supervisor has good interpersonal skills can be observed from three aspects: how does he view his boss, colleagues and subordinates? How did he find out what these people thought of him? How did he deal with these two problems? Interpersonal communication ability is a kind of activity expression that is naturally revealed all the time. When making decisions, supervisors need not only correctly understand other people's abilities. The supervisor should remember that his words and deeds have an indescribable influence on his subordinates.
The overall situation requires that the supervisor can look at the problem from the whole enterprise and realize the interdependence between the various departments of the organization. Only with the close cooperation of production, supply, marketing, research, finance, information and other departments can enterprises produce comprehensive effects; At the same time, it also depends on whether the supervisor can maintain a relationship with enterprises, society, government, schools and other forces, and whether it can be used by our enterprise and beneficial to our enterprise.
Judgment is very important for a supervisor, and the operation of an enterprise is complicated. Often the supervisor understands the causal relationship before he can find the real crux of the problem and propose a solution. This requires supervisors to have insight into opportunities, plan ahead, and turn crises into turning points and finally into good opportunities.
According to Sun Tzu, a supervisor should have the following conditions: "A leader is wise, trustworthy, brave and strict". Supervisors should have extraordinary wisdom, make correct judgments and make reasonable decisions; If you want to say what you want to do, you can establish prestige, and at the same time rely on subordinates to gain their dependence; Be kind and caring for subordinates; Do things with morality and courage, make decisions, have courage to perform tasks, and dare to do things; We must strictly observe discipline, respect the system, and distinguish rewards and punishments.