Summary of personal work in hospital pharmacy department
I have been working in pharmacy for half a year. During this period, under the guidance and care of the leaders, with the help and support of my colleagues, I have been constantly strengthening my study and improving my work, and I have been able to successfully complete all the work I have undertaken, and my personal professional work ability has also been improved to a certain extent. You can also go to the operating room to make a year-end summary, which can give you some reference. During this period, the personal year-end summary report of pharmacy department is as follows:
1, compiling an investigation is the main task given to me by the department head. Because I have not been engaged in contact inspection for a period of time, I am somewhat unfamiliar with physical and chemical inspection and only know a general idea about health inspection; Through continuous study, participation in training courses and constant familiarity and accumulation, the inspection work can be completed well.
2. Actively participate in business study. Due to my lack of working experience in hospital pharmacy, I need to strengthen my business knowledge in this field. Actively participate in the business study organized by the college, participate in the business training of the municipal drug control institute 1 time, and participate in the business training of the provincial drug control institute 1 time; At the same time, squeeze out a little time every day to enrich yourself, learn relevant laws and regulations, clinical pharmacy knowledge and so on.
3. Continuously improve working methods. In addition to completing the raw materials, semi-finished products and finished products in the preparation production process every week, the preparation inspection also needs to carry out two aspects of sample retention observation and stability inspection. Usually, it can't be finished by the scheduled date. I designed a worksheet myself, and filled in the above two tasks every month, so as to know how many inspection tasks there are in that month, which is beneficial to work arrangement.
In this half year's work, I can seriously abide by the rules and regulations of the unit, be strict with myself in my work, be loyal to my duties, be thrifty in my life, be tolerant of others, and be competent for the work I undertake, but I know that I still have some shortcomings and deficiencies, my political and ideological study needs to be strengthened, my professional knowledge is not comprehensive enough, and some jobs are not skilled enough. In the future work, I will strive to guard against arrogance and rashness, strengthen all aspects of study, accumulate experience and lessons in my work, constantly adjust my way of thinking and working methods, hone myself in my work, and successfully complete all the work I have undertaken.
Since I joined the work, with the care and help of the leaders and colleagues of various pharmacies, I have continuously broadened my knowledge, improved my business level and accumulated work-related experience through my own efforts. Over the years, my political quality and professional quality have been greatly improved. During my work in a pharmacy, I earnestly studied the Drug Administration Law, Management System, Product Quality Law, Commodity Quality Maintenance Law and other relevant laws and regulations, and actively participated in the on-the-job training organized by the Drug Administration. Take safe and effective medication as your professional ethics requirement. Serve the people wholeheartedly and treat others with courtesy. Enthusiastic service, patient answering questions, providing patients with some health care knowledge about medication, improving their own quality and professional level in continuous practice, so that patients can use safe, effective and stable drugs and make continuous efforts.
Because drugs are used for disease prevention and treatment, rehabilitation and recuperation, to prevent the circulation of counterfeit and inferior drugs, and to be a qualified drug gatekeeper. When patients buy medicine, they should accept patients' consultation politely and enthusiastically. And understand the patient's physical condition, provide patients with safe, effective and cheap drugs, and explain the nature, taste, efficacy, use, usage and dosage, precautions, side effects, etc. of the drugs in detail, so that patients can use them with confidence. Dosage cannot be changed at will during dispensing. Some drugs contain heavy metals, which will leave sequelae and adverse reactions after long-term use, ensuring the safety of patients' medication and life. Through knowledge from shallow to deep, from theory to practice, through practice to deepen the understanding of pharmacology, but also summed up some pharmacological common sense.
Summary of personal work in hospital pharmacy department
Over the past year, all the work in the pharmacy department has been committed to "building a harmonious society in Scientific Outlook on Development", conscientiously implementing the relevant laws and regulations on drug management, and under the care of the party and government leaders, the direct leadership of the dean in charge, and the strong support of relevant functional departments and departments, all the tasks and objectives have been successfully completed. The pharmaceutical work is summarized as follows:
First, strengthen theoretical study and improve the political and ideological consciousness of workers.
General practitioners should conscientiously study and implement the Party's X spirit, fully understand the great significance of "emancipating the mind, pioneering and innovating", strengthen the connection between theory and practice, learn and understand the spirit of the hospital workers' congress and the key points of work at various stages, conduct informal study and discussion in daily busy work combined with the actual situation of the department, and encourage employees to actively participate in promoting the implementation and implementation of various reform measures in the hospital. Through systematic study and education, the ideological and political consciousness of the staff in the department has been improved, the legal consciousness has been enhanced, and the spirit of seeking truth and being pragmatic has been carried forward, so that they can consciously abide by the law and discipline, consciously resist unhealthy practices in the industry, take improving the window service as their own responsibility, serve patients wholeheartedly, and do a good job in the first-line window pharmaceutical service.
Second, improve the workflow, improve work efficiency and facilitate patients.
Outpatient pharmacy is an important window for pharmacy department to directly face patients. How to facilitate patients and improve work efficiency is the focus of pharmacy work. With the opening of the emergency green channel in February, our department has ensured the 24-hour drug supply for inpatients and emergency patients and the normal operation of emergency procedures through a series of measures such as merging central pharmacies and emergency pharmacies and integrating post personnel. In May, the hospital opened a green channel for the medical insurance patients in the station, arranged for the patients in the station to register in the inpatient department and pay the fee, and then went to the outpatient pharmacy to get the medicine. In order to avoid patients running back and forth between inpatient department and outpatient department, our department took the initiative to change the task of taking medicine from patients in the station to emergency pharmacy, so that patients in the station can really enjoy "one-stop" service and establish a good image of the hospital. By improving workflow, setting windows reasonably and deploying personnel flexibly, the enthusiasm of all staff was fully mobilized. Qi Xin made concerted efforts to overcome difficulties, improved work efficiency, effectively changed the phenomenon of queuing and getting medicines, and provided convenience for patients.
Three, resolutely implement the online sunshine procurement of drugs to ensure the supply of clinical drugs.
Strictly implement the online sunshine procurement of drugs, ensure the quality of purchased drugs, closely contact the clinic, keep abreast of the drug demand trends of various departments and master the information feedback after medication, and inform the clinical departments of the drug supply information through the hospital information system, thus ensuring the timely supply of clinical drugs.
Fourth, strengthen drug quality management to ensure the safety of patients' medication.
In order to strengthen the quality management of drugs in the aspects of purchase acceptance and in-store maintenance, our department has set up a drug quality monitoring team. Quality control team members conduct spot checks on the work flow and quality of each position in the department every month, and urge the employees of the department to seriously implement various management systems. A quality control meeting will be held in the General Department on the 28th of each month. The quality controller will summarize the inspection results and formulate corresponding rectification measures, and the members of the quality control team will urge the rectification. In order to further strengthen the drug quality management, according to the requirements of the Interim Provisions on the Quality Management of Drug Use in Medical Institutions in X City issued by the Food and Drug Administration, a series of management measures have been formulated and implemented, such as the quality management system of drug acceptance, the quality management system of drug storage and maintenance, and the management of drug labels in the near term. Thereby effectively ensuring the quality of drugs in our hospital, ensuring the safety of patients' medication and reducing the losses caused by expired drugs in our hospital.
Five, do a good job of monthly drug inventory, assist the financial department to do a good job in drug economic accounting.
Organize general practitioners to make drug inventory at the end of each month. In order to ensure the accuracy of the inventory data, the inventory work should be arranged as far as possible during and after work. In order to ensure the accuracy of drug business data in the information system, we have communicated with the information center, the finance department and software companies for many times, and strived to improve the information system and assist the finance department to do a good job in drug economic accounting.
Six, to carry out clinical pharmaceutical services, to guide clinical rational drug use, to ensure the safety of patients.
In March, 20X, based on the outpatient prescription review system, our department launched new clinical pharmaceutical services, and appointed clinical pharmacists to participate in rounds and case discussions regularly every week, which further strengthened the effective monitoring of the rational use of antibacterial drugs in hospitals, guided the rational use of drugs in clinic and ensured the safety of patients' medication.
Seven, actively carry out monitoring of adverse drug reactions.
Change adverse drug reaction monitoring into active service form. In daily work, actively collect information feedback after clinical medication. When adverse drug reactions are found, assist in clinical treatment of adverse drug reactions and find out the reasons. If it is related to drug quality, change the manufacturer in time to ensure the safety of clinical medication. According to the principle of "suspicious report" in ADR monitoring, we urge the clinic to fill in the ADR report voluntarily, and our department will report ADR/events online in time.
Eight, strengthen business learning, through practice teaching work, to further improve the level of business technology.
Every month, the department conducts business study irregularly through lectures, discussions, circulation, etc., so as to improve the professional and technical level of the department staff. In February, our department received the teaching task of graduation practice for undergraduates majoring in X2 pharmaceutical preparations. According to the internship requirements of the school, our department has made an internship plan for two interns, and appointed a special person to be responsible for teaching and guiding their graduation thesis writing, so that the two interns successfully completed the internship task and graduation thesis writing, and our department also successfully completed the teaching task, taking this as an opportunity to improve the professional level of our staff.
In the past year's work, there are still many shortcomings, such as lack of active service awareness; Clinical medication guidance is not comprehensive and in-depth; The guidance of drug management in the station is not in place, which is a problem to be improved in our department.
Summary of personal work in hospital pharmacy department
In the past 20 years, with the correct leadership and support of hospital leaders, members of pharmacy department closely focused on the hospital's work priorities and requirements, and worked in a spirit of unity, cooperation, pragmatism and serious responsibility. The annual drug revenue was 3.6 million yuan, including Chinese herbal pieces 1, 2 1, 000 yuan, accounting for 33.9% of the annual drug revenue, and Chinese patent medicines 1, 000.65438+. It accounts for 28.04% of the annual drug revenue, the utilization rate of traditional Chinese medicine is 6 1.94%, and the revenue of chemicals and biological products is1.359 million, accounting for 38.06% of the annual drug revenue. The pharmacy business income of Xida Branch was 6.5438+0.5 million yuan, an increase of 25% over the previous year. The error rate of prescription preparation was controlled below 1/10000, and all the tasks were successfully completed throughout the year. The work is summarized as follows:
First, actively mobilize to do a good job of double innovation and carry out the work of hospital quality management year in depth
This year is a year of acceptance and in-depth quality management in our hospital. According to the general requirements of the hospital, general practitioners have held departmental meetings for many times to widely publicize and mobilize departmental members, so that everyone can clearly understand the importance of innovation and improve their enthusiasm for participating in innovation. Organize members to seriously study relevant laws, regulations and documents, carry out professional ethics education, clarify job responsibilities, strengthen business knowledge training and assessment, do a good job in system construction, and improve relevant materials at the same time, so as to lay a solid foundation for successfully passing the double innovation acceptance.
Second, standardize departmental management.
Our department takes the opportunity of double innovation and hospital quality management to do a good job in department management. First, sort out the system, norms and processes of the department, improve the system, and make a complete set of departmental management documents, so that everyone can follow the rules and manage people with the system. Second, cooperate with the hospital to do a good job of performance pay. This work is a cross-the-rubicon, distribution according to work, and emphasis on quality and efficiency in accordance with the overall requirements of the reform of public institutions and the scientific development of hospitals. My department responded positively and publicized widely, so that every member understood the importance of this reform, and adopted fair and reasonable performance pay, giving priority to quality and efficiency, and gradually put the reform in place to fully mobilize everyone's enthusiasm. The third is to actively find problems and investigate hidden dangers. Do more ideological work for department members, have heart-to-heart talks with members and exchange ideas. Actively create a relaxed and pleasant working atmosphere to reduce the occurrence of mistakes and accidents. Fourth, strengthen ideological and political study, earnestly study the Party's principles and policies, organize department members to study the Party's Scientific Outlook on Development, and write down their experiences. Fifth, organize members to study the documents issued by the hospital, convey the spirit of the hospital affairs meeting, and conscientiously implement it. Sixth, do a good job in contact with other departments, cooperate with each other, and serve clinical departments well. Seventh, do a good job in prescription review, strictly review prescriptions in accordance with the Prescription Management Measures, modify large prescriptions and prescriptions with potential safety hazards, and establish a register. Comment on prescriptions on time every month, so as to improve the quality of prescriptions in our hospital and strengthen medical safety. Nine is to do a good job in clean medical practice and anti-commercial bribery. Publicize and educate the staff and workers in our hospital to establish the idea of "serving the people wholeheartedly", set up a noble medical ethics image regardless of remuneration, be strict with themselves, put an end to bad styles and purify the air in the medical field.
Three. Drug quality management
Drug quality is not only related to the life safety of patients, but also to the medical safety and reputation of hospitals. Our department strictly controls the quality of drug procurement. First, manage suppliers, establish supplier information files, require three certificates and sign a supply quality assurance agreement; The second is drug procurement management. A set of related processes from planning, review, procurement to acceptance has been formulated, and basic information such as the name, approval number, production date and expiration date of purchased drugs has been carefully reviewed and recorded, and any quality problems will not be put into storage, thus ensuring the quality of purchased drugs. The validity period of drugs shall be dynamically managed and the principle of first-in first-out shall be adopted. Timely report and notify the clinical department of the drugs near the expiration date to ensure the safety of clinical medication and reduce the loss of the hospital. Third, actively collect drug-related information, always pay attention to adverse drug reactions, and keep records of adverse drug reactions. Six adverse drug reactions were reported this year.
Fourth, do a good job in drug bidding and purchasing.
The online purchasing rate of drugs is over 95%, which meets the requirements of provincial drug bidding. Actively do a good job in drug procurement, explore the drug reserves suitable for our hospital, scientifically store them, reasonably reduce the inventory, reduce the backlog and meet the clinical needs.
Verb (abbreviation of verb) strengthens business training
Strengthening professional training and improving the professional quality of pharmaceutical personnel is not only the need to improve medical quality, reduce errors and accidents, but also the measure of personal development. Our department actively completes the "three basics" training and examination work, pays close attention to the professional quality of pharmaceutical workers, urges pharmaceutical workers to participate in various trainings inside and outside the hospital, and encourages them to participate in professional titles and qualification examinations. Three people in our department passed the workers' grade examination this year. Four people obtained pharmaceutical qualification certificates through training.
Six, standardize the management of disposable consumables
According to the requirements of the Ministry of Health, our department strengthens the management of disposable medical consumables, strictly examines the qualifications of suppliers, requires "three certificates", establishes files, handles warehousing acceptance and warehousing records as required, and reports adverse reactions of medical devices as required, so that disposable consumables in our hospital can gradually achieve standardized management.
Seven, do a good job in the prevention and control of influenza A.
In order to do a good job in the prevention and control of influenza A in our hospital, we reserve relevant materials and medicines according to the requirements of the hospital, organize department members to learn the hospital prevention and control plan, and actively do a good job in prevention and control.
Although some achievements have been made in this year's work, there are still some shortcomings:
1. Although a complete working system has been established, there are still some shortcomings that need to be further improved.
2. The professional quality of pharmaceutical practitioners needs to be further strengthened.
3. It is difficult to train clinical pharmacists, which requires the attention and support of hospital leaders.
4. The warehouse area is seriously insufficient, and the storage conditions need to be further improved.
The above shortcomings require us to continue to strengthen management and improve the system in the new year, so that the work can develop healthily and orderly. We put forward the following ideas about 20X years' work:
First, continue to strengthen the professional quality of pharmaceutical practitioners, adopt self-study and strive for hospital leaders to arrange short-term training in higher hospitals, comprehensively improve the professional quality of pharmaceutical practitioners, and pay attention to personnel training.
The second is to do a good job in the follow-up work of the construction of traditional Chinese medicine.
Third, allocate performance pay reasonably, stress quality and efficiency, make rewards and punishments clear, and fully mobilize everyone's enthusiasm, so as to do a good job in department management.
The fourth is to do a good job in the "three unifications" work.
In a word, we still need to strengthen management, improve our own quality, look forward to the further promotion of our work in the coming year, and strive to make all the work perfect and contribute to the development of the hospital.
Summary of personal work in hospital pharmacy department
In the past 20X years, I have conscientiously implemented the Party's health work principles and policies, abided by the rules and regulations of the hospital, took the opportunity of in-depth study and practice of Scientific Outlook on Development's theme activities, abided by the rules and regulations of the hospital, and never came late or left early. Conscientiously implement the "Drug Administration Law" and "Prescription Management Measures", resolutely resist illegal acts and unhealthy practices in the industry, and establish a sense of serving patients wholeheartedly and a sense of collective honor. Seriously study the Drug Administration Law, Prescription Management Measures and the rational use of antibacterial drugs, and make in-depth study in spare time, constantly improve their professional level and skills, love their posts and dedication to serve patients, learn professional knowledge from their peers with an open mind, and properly handle temporary problems in time. Drugs should be placed neatly, toxic, hemp, limited, drama and precious drugs should be strictly managed and counted regularly. Assist the financial department to do a good job in drug economic accounting, find out the reasons in time when problems are found, and study and deal with them in time. Daily work is responsible for the distribution of drugs and the application, distribution, prescription registration and storage of psychotropic drugs of category II. The pharmacy room is a whole and everyone is like a part. All Qi Xin work together, cooperate with each other, help each other, and complete the tasks assigned by superiors with good quality and quantity.
Work direction in 20X years:
Continuously improve service attitude and service quality, solve and correct problems in time when found, and actively improve service attitude in combination with work practice. Further strengthen business learning and take business learning as the top priority. Actively participate in the business study organized by the hospital to increase new knowledge. The work of dispensing requires us to be very careful and careful, and we can't make any mistakes in our work. The economy is damaged, but the physical and mental health of patients and the economy and reputation of hospitals are irretrievable. It is particularly important to establish and improve various rules and regulations, which can ensure the implementation of drug quality management systems and procedures, strengthen standardized operation, give full play to advantages, improve work quality and efficiency, and prevent errors and accidents. Report adverse drug reactions in a timely manner according to regulations. Do a good job in drug inventory and assist the finance department in drug economic accounting. The shortcoming is that the professional knowledge is not solid enough, and we must work hard to improve it.
Summary of personal work in hospital pharmacy department
In July 1 -3 1, I conducted a one-month practical exercise in the traditional Chinese medicine hall of Ximen drugstore. Although it's only been a short month, my knowledge in pharmacology, dealing with people and management has improved.
Rich in pharmacological knowledge. Traditional Chinese medicine is a profound knowledge unique to China. For our generation, there are few opportunities to contact Chinese medicine, and even when we are sick, we are attending western medicine. Therefore, it is very necessary to learn the basic pharmacological knowledge of traditional Chinese medicine and understand the drug entity. In life, ordinary minor pains and ailments can be handled by themselves. Traditional Chinese medicine is mild and has no side effects as big as western medicine. Ideologically speaking, it is helpful to inherit and carry forward the essence of traditional Chinese medicine. After a month's internship, I have been able to distinguish some commonly used drugs, such as codonopsis pilosula, sun-dried ginseng (American ginseng), Ophiopogon japonicus, Atractylodes lancea and so on, and have a certain understanding of their medicinal properties and functions; Can read some prescriptions, can judge that some drugs need to be fried first, and then poured into gauze bags; There is also a certain degree of technical proficiency in drug packaging.
People are mature. The Chinese Medicine Museum is a window open to the outside world. We should communicate with customers, clinic experts and colleagues while doing a good job. For the Chinese medicine museum, the customer base is relatively large, but the age characteristics are obvious, and most of them are elderly people. Because the elderly are in a period of physiological decline, we must be more patient, more concerned and more loving. In addition, patients with certain special diseases, such as mental illness, should also be treated differently. This is not to say that they are discriminated against, but because of the particularity of their diseases, some unexpected events often occur, which requires us to pay more attention. Unexpected events can actually exercise a person's ability to improvise, but we must grasp the principles. Take pharmacies for example, we must adhere to the principle of customer first. For example, due to the staff's estimation error, a patient could not get the Chinese medicine for decocting, and at this time, the pharmacy just stopped water supply. The patient was very angry and kept accusing the pharmacy of not keeping its promise. At this time, we can conclude that the responsible party is us, and we need to make up for the time and energy of customers, so we put forward the countermeasures of delivering medicine to the door after decocting, which has been recognized by patients.
Accumulated management experience. In the operation and management of Ximen Pharmacy, I feel that it is strict and the customer is supreme. As a pharmacy, strict requirements are necessary, because it deals in medicinal materials, which are related to the health and even life of patients, and there can be no mistakes. Purchase, there are special formal channels (Xiaoshan Pharmaceutical Company); Inspection, led by a senior pharmacist, the warehouse department personnel strictly check the shape, taste and color of each bag of drugs entering the store; Shipment is controlled by computer system, each shipment needs to be registered, and the warehouse is stocked every Monday. When taking medicine, the manager strictly requires the sales staff not to laugh at each other, so as to avoid the mistake of drug type or dosage due to distraction. As a shop, customers' requirements and interests should be the first, which must be kept in mind when working and solving problems. For example, once several patients in Huangyan went to the pharmacy to get medicine, and one patient found that his medicine was pinched ten times more after taking medicine, so he insisted on returning it and only taking ten. However, the staff who brushed the medical insurance at that time and the cashier in the store found that the patient had a large amount of medicine and had confirmed it with her. The customer has always insisted that it was the fault of the clerk and insisted on returning the goods. Finally, after mediation, it was returned to them and they went back with satisfaction. From this, I got a revelation: sometimes, a little profit is not worth mentioning. For Ximen Pharmacy, a century-old store with high reputation, reputation and image are the most important.
However, during the internship, I felt that the division of labor of pharmacy staff was not very clear. The staff who brush medical insurance and cashier are not fixed, and those who pinch medicine will take turns to arrange it, especially those who brush medical insurance, and often whoever has time will go. Therefore, I suggest that each shift should have a clear division of labor, implement responsibilities, and fix the staff who brush medical insurance and cashier. This can avoid the mistakes caused by frequent personnel changes and unclear explanations during the shift change; Avoid unclear responsibilities caused by medical insurance; Reduce the phenomenon that employees often need help to work overtime to brush medical insurance. However, the professional certification of Chinese pharmacists should be carried out simultaneously, because even medical insurance and cashier work require certain pharmacological knowledge.
During my internship in Ximen Pharmacy for one month, I saw Feng Wan's modern scientific management concept of "atmospheric management, fine management, open cooperation and honest development", which convinced me that Feng Wan is a good way for newcomers to exercise their abilities, a solid bridge to enter the society and a platform for self-development.
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