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Taobao customer service resume
Taobao customer service resume

Taobao customer service resume, time flies, time is slowly deducing, and students looking for jobs are about to usher. Let's write resumes together and cheer for finding a job. So how to write a brief resume? Look at the resume of Taobao customer service.

Taobao Customer Service Resume 1 Name: xxx

Gender: Female

Age: 23 years old

Working years: 1~2 years

Education: senior high school/technical secondary school

Expected work area: Shenzhen

working strength

Expected occupation: customer service (customer service specialist/assistant, other customer service positions)

Expected monthly salary: 3,000 yuan

Business experience

August 20 1 1 year to March 20 12, company name: Mei Wei milk specialty store, job title: salesman, job content: sales.

April 20 10 to June 20 10, 10, company name: Guangzhou Zhongshan dove daily chemical co., ltd, job title: Taobao customer service, job content: working as Taobao customer service in Zhongshan dove daily chemical co., ltd,

Mainly through Taobao Want Want to communicate with customers, lead sales, answer customer questions, and promote order conversion and transaction. Help customers track orders and logistics during the sales process. During this period of work, I can grasp the needs of customers and serve them well.

From March 20 10.3 to February 20165438+,I ran a water shop with my friends, mainly receiving some local water bills and liquefied gas bills. I send business cards and put up advertisements everywhere to expand the business scope of our store, and the business is also good, and the local reputation is also good. At the end of the year, the head office reorganized and merged many stores.

2065438+00.8-2065438+01.9 In September, my sister opened a Taobao shop and took care of it with her after work. Familiar with background operation and customer service reception.

Education experience

From September 2006 to July 2008, xxxx County Teachers' Training School.

September 20, 200711Name of school: xxx Teachers College Major name: Economics.

Self - description

Cheerful, active, studious, responsible and practical.

Know office software such as Word and excel, and type about 60 words per minute. After graduation, I opened a physical store for two years and a Taobao shop with my sister for about a year. Familiar with Taobao customer service reception and background operation.

I like e-commerce very much and hope to develop in this field. Have a sense of responsibility, love, affinity, physical and mental health, outgoing personality, attach importance to their own learning, love work.

Ideologically, I actively demand progress, be sincere and honest, cheerful and gregarious, bear hardships and stand hard work, and have good affinity and patience; Strong organizational management and work practice ability, strong collective consciousness, teamwork spirit and innovative consciousness.

Taobao customer service resume 2 foreign trade procurement resume model essay

Last name: xxx

Gender: male

Marital status: married

Ethnic group: Han nationality

Household registration: Henan-Zhumadian

Age: 35 years old

Current location: Guangdong

Height: 175cm

Hope areas: Guangdong-Dongguan, Guangdong-Shenzhen, Guangdong-Zhongshan, Guangdong-Zhuhai and Guangdong-Guangzhou.

Ideal position: Logistics/Purchasing-Purchasing Manager/Supervisor

Education experience

2011-09 ~ 2013-04xx modern enterprise management (self-taught)

1998-09 ~ 2001-07xx law school.

Training experience

2013-02 ~ 2013-05xxx oral English (Longgang, Shenzhen)

Work experience so far: 1.00, worked in 3 companies.

* * Company (September 2008 ~ March 2065438+04)

Company nature: foreign-funded enterprises industry category: diversified business groups

Position: Purchasing Supervisor Job Category: Purchasing Manager/Supervisor

Job description: 1. Collect and master all kinds of raw material market quotations, analyze and study the changes of raw material market quotations, compare and analyze the quotations of suppliers, and conduct corresponding inquiry and negotiation;

2. According to the performance and purchasing situation of existing suppliers, analyze and study the corresponding purchasing strategies, promote their implementation, and ensure the security and competitiveness of the supply chain;

3. Assist in solving all kinds of major delivery and quality problems encountered by buyers in time to ensure that production is not affected;

4. Improve the procurement process, participate in the formulation and implementation of the performance appraisal scheme of the procurement department, effectively motivate subordinates to work hard, actively communicate with them, and form a harmonious and efficient working atmosphere;

5. Study, formulate and actively promote the implementation of various feasible procurement cost saving schemes (saving the company 20,000 yuan per month in 20 12 years);

6. Arrange all kinds of procurement management and related knowledge and skills training according to the actual work needs of each buyer.

* * Company (May 2005 ~ September 2008)

Company nature: foreign-funded enterprises industry category: diversified business groups

Position: Project Leader Position Category: Other related positions.

Job description: 1. When introducing new projects, obtain drawings and samples from the project department, seek quotations from the quotation team, carefully analyze and screen quotations and terms, report reasonable prices to the project department in time, track the timely provision of samples, and ensure the trial production of new projects as planned;

2. After the mass production of new projects, carefully check the delivery date of all purchased parts every week, and hold regular conference calls with customers directly to discuss the supply status of purchased parts; Follow up EC processing of all procurement parts of the project. If there is EOL in the project, follow up the engineering or marketing department to deal with the sluggish materials in time.

Analyze the materials exceeding a certain inventory, highlight the situation of excessive inventory, and notify the specific buyer to pay attention to the follow-up delivery control to ensure the reasonable inventory of the purchased parts of the follow-up projects;

3. Make a cost BOM analysis according to the standard cost, and ask the quotation group to push suppliers to reduce prices or find suppliers with more competitive prices, or do ve. (In 2007, the company recovered a loss of 500,000 yuan, and in 2008, the company recovered a loss of 6,543,800+3,000 dollars every month);

4. Collect and evaluate the supply performance of all suppliers of outsourced parts of the project, put forward rectification requirements within a time limit for some suppliers with poor performance, and replace them with new suppliers if they still do not meet the requirements after rectification;

5. Analyze the supply chain of the project as a whole, and put forward suggestions to the quotation group to find a second supplier for some materials supplied by a single supplier to ensure the safety of the supply chain.

* * Company (May 2002 ~ May 2005)

Company Nature: Foreign-funded enterprise industry category: machinery manufacturing, mechanical and electrical equipment, heavy industry.

Position: Material Manager Position Category: Other related positions.

Job description: 1. Send the schedule to the supplier according to the material demand plan;

2. Adjust the purchase plan in time according to the change of production plan, and track the suppliers to deliver goods with good quality and quantity on schedule;

3. If the delivery date is abnormal, or the quality of incoming goods is problematic, coordinate with suppliers and relevant departments of the company in time to ensure supply;

4. Collect and sort out suppliers' delivery and quality performance, evaluate suppliers regularly, and promote the continuous improvement of suppliers' delivery, service and quality;

5. Deal with dull materials in time and keep reasonable inventory.

Skill expertise

Title:

Computer level: intermediate

Computer skills: proficient in all kinds of office software.

Skills and expertise: 10 years experience in material control and procurement of large foreign-funded enterprises, 5 years experience in procurement management, rich knowledge, experience and skills in procurement management and team management, good knowledge of procurement strategy and negotiation skills, good knowledge of international trade, good English (successfully passed CET-2 and degree English), and familiar with ERP system.

linguistic competence

Mandarin: fluent in Cantonese: poor.

English level: Fluent spoken English.

English: proficient

working strength

Development direction: studying in law school for three years as early as possible makes me more logical and has an advantage in negotiating with suppliers; In the past two years, the undergraduate self-taught examination of modern enterprise management (all passed),

I have strengthened my various theoretical management knowledge, and I know more about the value and significance of persistence and diligence in the self-taught examination.

And advanced supply chain management knowledge and team management experience learned from many years of material control and procurement management in large enterprises (including fortune 500 enterprises), so as to devote themselves to exerting their talents in supply chain management or procurement management and contribute the greatest value to the company.

Own situation

Self-evaluation: proactive and responsible; Sensitive to numbers, careful and good at analysis; Persist in continuous learning and strive for progress; Steady personality, organized, good at communication, coordination, organization and planning, with strong appeal, influence and team leadership.

Hobbies: I like playing chess, table tennis and swimming.