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Customer service resume.
Job resume template of customer service category

? Maybe some people like to do customer service, which is generally considered as a relatively easy job. The following is an excellent resume template for customer service professionals for your reference:

biographical notes

Last name: Fresh Graduates Job Search Network

Gender: female

Ethnic group: Han nationality

Household registration: Guangdong

Age:?

Marital status: unmarried

Height:?

Current location: Huizhou, Guangdong

Hope area: Huizhou, Guangdong, Shenzhen, Guangdong

Desired position: administration/personnel-administrative clerk-company clerical-clerk

Customer Service Category-Customer Consultant

Treatment requirements: negotiable

Go to work as soon as possible: go to work at any time.

Education/training

2004-09 ~2007-06 Guangdong Baiyun University School of Finance and Insurance

2008-10 ~ 2008-11professional qualification certificate of enterprise human resource managers in Zhuhai Vocational Skills Appraisal Guidance Center, Guangdong Province.

Work experience: Up to now, I have worked in two companies for 3 years and 0 months.

(2009-06 ~ 20 10-09)

Company nature: private enterprise industry category: production, manufacturing, modification and processing.

Position: Personnel Clerk

Job description: The main work is as follows:

1) Go through the employee entry and exit procedures;

2) recruitment of general workers;

3) Handling of contracts;

4) Minutes of various meetings;

5) Staff birthday party, travel organization and other tasks temporarily assigned by superiors.

(2007- 12 ~ 2009-03)

Company nature: private enterprise industry category: transportation, logistics, express delivery.

Position: Customer Service

Job description: The main work is as follows:

1) An exception occurred when answering the phone.

2) Check the cooperation business with customers this month.

3) Report the monthly business volume and total cash of the company.

4) Collect cash from the salesman on the same day.

Skills/expertise

Language ability: Fluent in Mandarin and Cantonese.

English level: English level 3.

Spoken English: general

First foreign language: English is average

Computer capacity: medium

Computer detailed skills:

Other skills: I have acquired:

1) human resources professional qualification certificate

2) Guangdong computer first-class certificate,

3) Level 3 certificate of national English application ability,

4) Kingdee KIS application software training certificate,

5) UFIDA ERP application software certificate,

6) Insurance agent certificate.

development direction

Find the position: 1. Personnel and administration; 2. Document control and procurement; 3. Customer service

First of all, I will do my job well. I will take the problems in my work seriously with the knowledge I have learned and the experience I have accumulated at ordinary times. Can handle the relationship with colleagues, and put the interests of the company first in doing things in the company.

self-assessment

I have excellent learning ability, am willing to learn, dare to innovate and constantly pursue Excellence; As a participant, I have honest and trustworthy character and team spirit; Good communication and interpersonal coordination skills. Strong endurance, willpower and hard-working quality, serious and responsible for work, positive and enterprising, optimistic and persistent personality, dare to face difficulties and challenges. I will treat my work with 100% enthusiasm and 100% thinking!

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