Summary of Personal Work of Administrative Assistant Commissioner 1 It's been another month, and some work has been completed this month, but there are still some problems. Now I will report my personal summary as follows.
I. Work this month
1, recruitment. This month, I continued to recruit people on Huaxi Talent Online and made several phone calls, but only two people came for an interview. One of them is not suitable to stay in the company because of his personality, and the other feels confident during the interview, but he has no secretarial experience, so his statement is contradictory to reality.
2. Continue to improve the system. The office has completed some systems, but there are still many systems to be improved. This month, the management and collection of office supplies were completed, and the purchase and collection of office supplies were stipulated. At the same time, I also established a ledger registration of office supplies, which registered all the existing office supplies, and registered all the warehousing, picking and inventory in the future, and distributed and managed them.
3. classify the data in the computer, classify them by department, and classify them for easy reference and management. Some paper materials have also been sorted out for future archiving.
I started to write the company's development plan, but I don't know how to start. The outline and content are still very problematic.
5. I went to the material market for a long time, learned some materials, and had a certain understanding of sanitary ware and floor tiles.
6. We have designed a questionnaire about customer satisfaction with our company. When handing over the house in the future, please ask the customer to evaluate our company's service. What we do badly will be improved as much as possible in the future, and customer satisfaction is our goal.
7. Participated in two trainings, one was sales and the other was etiquette. Through training, I learned a lot about sales and etiquette, and knew what etiquette to pay attention to when communicating with customers and how to communicate.
Second, the existing problems
1, Recruitment: The recruitment channel is still very narrow and the form is not optimistic. I will insist on looking for resources online in the future.
2. documentation. I'm not sure whether the filing should be quarterly or annual. I'm also confused about the document number. I don't know how to start. Now I have fewer files, and there are no files handed over by other departments. Next, I will make a file management system and explain it clearly. Whether the files of the finance department should also be handed over to the administration department.
3. For the company's development plan. I don't know how to write it now. At present, I am thinking of an outline before loading the content, but I don't have some basic data at hand. Development planning involves market analysis, industry analysis, financial situation and so on, so I am still very confused about this piece at present, so I need to check more information and write slowly.
4. Do administrative work. Now I basically know how to do administrative work. The administration is a big housekeeper, taking care of everything, and now I seem to be just about to enter the role. I've never been in the right position before. Although I am an administrative assistant, I am the only one in the administrative department, so I have to bear the responsibility and fulfill the obligations of the administrative department, but I really don't know how to manage it when it is applied to work, and how to use my rights to implement the company's system well.
5. After two trainings, the development company should truly unify clothes and change its mental outlook, so employees are required to show the company's mental outlook and pay attention to etiquette in details.
6. Self-weakness. I always thought I was a careful person, but I made many mistakes last month.
① Work summary. Last month's work summary, on the one hand, was due to too much work on 1 month 1 day, so I typed an article conveniently, because it was too late and had a perfunctory attitude. On the other hand, we don't pay enough attention to work summary. We should sum up our own problems and then correct them. But I made the lowest mistake and made a big mistake in writing. I won't make this kind of problem again.
② Not careful enough. I sent an email to the chairman last month, but I actually typed the wrong word, which fully explained my carelessness. I didn't check it. No matter what I do in the future, I will be more careful.
③ The foundation of practical writing is weak. Last month's training plan fully reflected this point. The format is completely wrong and irregular, but I know where I am wrong and will pay attention to it in the future.
Through last month's work, I found many problems of myself. I will try my best to overcome and correct these shortcomings. I hope I can make progress every month.
After more than a month of continuous learning and the care and help of colleagues and leaders, I have completely integrated into the big family of Xinxin Company, and my personal work skills and work level have been significantly improved. Now I will briefly summarize the work in the past year as follows.
First, adapt to the characteristics of office work with a down-to-earth working attitude. As an important pivotal department in the operation of enterprises and institutions, the office is a comprehensive department that communicates, coordinates and handles internal and external work, which determines the complexity of office work. Due to the shortage of staff and heavy workload in our office, I worked with three colleagues, asked them for advice in time when I didn't understand anything, and completed all the tasks assigned by the leaders with high quality and efficiency. During this half month, I didn't meet many kinds of activities and receptions, but I was able to actively cooperate with my colleagues to do a good job in logistics support, and I tried my best to do it in one place, no matter how much I did, I just wanted to do the things assigned by the leaders well.
Second, strengthen study, pay attention to self-cultivation and improve leadership. We must have advanced ideas and look at everything with a scientific concept of development in order to adapt to the future development of the company. So I constantly improve my professional level by studying the Internet, books and various documents. In the work, we can proceed from the overall situation of the unit, proceed from the overall interests of the unit, think of everything for the unit, help each other among colleagues, maintain a harmonious working atmosphere, and form a harmonious and tacit working atmosphere. In addition, I also pay attention to drawing nutrition from my work and real life, and earnestly study relevant business knowledge such as secretarial writing, scenic spot construction and development, publicity and promotion, and file management. At the same time, learn from leaders and colleagues with an open mind, learn from each other's strengths, and enhance service awareness and overall awareness. For office work, I can think ahead and implement any work in a down-to-earth, operational and rapid manner.
Third, insist on being a person in advance, strive to do a good job in daily work, and serve employees and tourists enthusiastically. In order to do a good job in daily work and serve the whole staff and tourists enthusiastically, I have made the following efforts:
1, attendance, can arrive at the office ten to twenty minutes in advance every day, make good preparations before going to work, and clean the offices of the two leaders in time.
2, document processing, in strict accordance with the provisions of the state institutions document processing procedures. When issuing a document, it can be handled in strict accordance with the procedures of drafting, reviewing, countersigning, issuing, printing, stamping, registering and issuing a document; When receiving official documents, they shall be handled in accordance with the procedures of registration, planning, batch handling, distribution, urging, filing and filing, and there shall be no mistakes in handling official documents.
3. Filing of paper documents and electronic documents. In my work, I pay special attention to the sorting and preservation of paper materials, and timely save and archive the useful ones and destroy the useless ones. Because a lot of paperwork is computer work, I set up a personal work data file in the computer. And every Friday, I will classify the materials I have worked for future reference.
4. In dealing with the relationship, I can take the initiative to fill the position at work. And can strengthen communication, close cooperation and mutual support with other departments to ensure that there is no mistake in the overall work. In my work, I set a working principle, that is, my work should be completed with good quality and quantity, and things that are not within my scope of work should be completed on time with the cooperation of other personnel, so as to take the initiative to help and serve warmly.
5. In system construction, the concept of "giving priority to scientific management, supplemented by humanistic care" is adopted. In order to strengthen the management of people, finance, materials, law and environment, the new director, shortly after taking office, concentrated on comprehensively revising and perfecting more than 20 systems such as various management systems and post responsibilities according to the spirit of the meeting, highlighted system management and strictly followed the rules, which made certain contributions to the institutionalization and standardization of management work. Moreover, the perfection of these management systems fully embodies the management thought of dealing with things rather than people, and makes all the work in the bureau orderly.
4. Be strict with yourself and always be vigilant at work. I try to sum up everything and constantly explore and master ways to improve work efficiency and quality. Because I am still a new comrade, I have insufficient experience in dealing with people and working experience. In my usual work and life, I can learn from old comrades, ask them for advice, learn from their strengths, reflect on my own shortcomings, and constantly improve my political and professional quality. I always remind myself to be sincere in dealing with people, to have a correct attitude, to actively find ways, and I will try my best to do it no matter how big or small it is. At ordinary times, we should always ask ourselves to observe labor discipline, unite with comrades, start with small things such as cleaning, and be strict with ourselves. Treat everything with the belief of not seeking success, but seeking nothing.
Fifth, there are shortcomings.
1. I am not serious and responsible for my work, and my post awareness needs to be further improved. You can't be strict with yourself, and you can relax yourself at work. Because of the complexity of office work, things must be handled quickly, accurately and accurately. In this respect, I still have many shortcomings, for example, I didn't grasp the key points when taking the minutes of the meeting, and the records were incomplete, which led to the omission of some important contents.
2. Not fully familiar with working procedures, not fully familiar with their own business, and not forward-looking and responsible for their work. As a result, you will occasionally encounter haste in your work, and even some mistakes that should not appear.
3, lack of care, not careful enough. Secretarial work is relatively simple but varied, which requires me to be careful, professional and thoughtful. In this respect, I am not careful enough, and sometimes I am careless and careless.
Sixth, the direction of future efforts.
1. In the future, we need to consult leaders and colleagues with an open mind, coordinate and communicate with you more, think, plan and learn from each other from the general trend and pattern, and improve our work level.
2, must improve the quality of work, to have a strong sense of professionalism, a high sense of responsibility. After everything is finished, we must think and summarize, so that the work can be really planned and implemented. In particular, we should find out the shortcomings in our work and be good at self-reflection.
3, love their jobs, can't work for the sake of work, in daily work to take the initiative rather than passive response, to actively carry out the work, abandon the impetuous waiting mentality, good at planning and doing things, willing to do things, dare to do things, can do things, can do things.
4, usually need to pay more attention to exercise their listening ability. In daily work, meetings, leadership speeches, etc. , to have concentrated attention, sensitive response, profound understanding, solid memory, comprehensive wit, delicate taste; In the process of doing things, don't say unfounded words, don't do uncertain things, don't make promises easily, and keep your word.
5. Pay attention to cultivating one's comprehensive quality, combine political theory study with professional study, improve one's political quality and professional ability, make contributions to the future of the scenic spot and make greater contributions to one's career.
In a word, with the joint efforts of the three of us for a year, the work in the office has made great progress than before. I feel that my ideological understanding, business and theoretical knowledge have improved significantly. These advances are inseparable from the strong support and help of new and old comrades in the overall situation. I learned from the old comrades the spirit of hard work and hard work, and also gained the confidence and strength to work hard, make progress and strive for strength from the energetic new comrades. Here, I sincerely express my gratitude and respect, and sincerely hope that in the future work, the bureau leaders and colleagues will continue to give me care and support, and please criticize and correct my mistakes in work and life. In the new year, I will work harder, develop my achievements and correct my shortcomings.
Summary of the personal work of the Assistant Administrator. A year passed quietly before you knew it. I have learned a lot and gained a lot since I joined the company in May. When I first joined the company, I was very unfamiliar with the company's operation mode and workflow. Thanks to the patient guidance and help of leaders and colleagues, I became familiar with the work content and the functions of various departments in the company in a short time, which made me make progress in my work and benefited a lot. In the past year, although there is no vigorous achievement, it has been tested and honed for a period of time. Now I would like to briefly report my work since I entered the company to all leaders and colleagues.
First, the daily work of the front desk
Mainly includes:
1, responsible for answering the front desk service hotline and telephone transfer, doing telephone consultation well, carefully recording important matters and conveying them to relevant personnel, without omission or delay;
2. Be responsible for the reception, basic consultation and introduction of visiting customers, strictly implement the company's reception service specifications and maintain good manners;
3. Be responsible for the sanitation and cleaning of the reception room and leadership office of the company, placing tables and chairs and keeping them clean and tidy;
4. Open the door for colleagues in the morning. Ensure the timely supply of drinking water for employees; Collect and store newspapers and magazines, collect and distribute letters.
Second, the administrative work
The administrative work is tedious, from copying, scanning, faxing, ordering food, sending express mail, printing business cards, subscribing newspapers and magazines, keeping documents, contacting cleaning company to clean carpets, making a list of office supplies to be purchased, checking and forwarding emails, coordinating the environmental maintenance of office facilities, assisting the sales department in printing, sorting and binding bids, temporarily keeping and counting inventory items, and recording and sorting meeting minutes. Everything from settlement of expenses, reservation of rooms and booking of air tickets ... is a test of responsibility and working ability. How to simplify the complex, ensure foolproof, and obtain efficiency at the lowest cost is not only the requirement of modern enterprises for business personnel, but also applicable to administrative personnel.
Third, personnel management.
1. When I first arrived at the company, I was responsible for the company's attendance statistics. In the process of implementation, I adapt to the company's policy arrangement as soon as possible and make attendance statistics as truly as possible. At the beginning of each month, I make attendance statistics according to the statistical data and submit it to the finance department in time to make the payroll.
2. Personnel related information. In order to facilitate personnel work and standardize the situation of managers, the department has formulated relevant personnel forms according to the needs of work and under the guidance of superiors, and unified the format with Baoji, including application registration form, employee resume form, vehicle approval form, leave application form, non-punching registration form, etc., which also strengthened communication and contact between departments.
3. Filing personnel files and updating the communication materials of brother companies and related units in time are very important for improving the business efficiency of the company, so it is necessary to update the address book in time and upload it to the group mailbox for the reference of company leaders and clerks. In addition, in the management of employee files, we should use cardboard and electronic versions for backup, strictly review all employee files, fill in all incomplete information and update the latest information in time. The employee file is a resource base to grasp the basic information of employees in time, and it is also an important link to establish the talent pool of employees. It includes three parts: employee handwritten files, including on-the-job employee files, resigned employee files and candidate files. The establishment and effective management of archives will help the company to keep abreast of the on-the-job employees and personnel flow and establish the company's talent pool.
4. Do a good job in employee birthday statistics, remind leaders to prepare birthday gifts for everyone in time, and create a harmonious and warm environment for everyone, which is also a part of our company's corporate culture infrastructure.
5. Organize team activities every month. In Haidilao, Zuiqinfang and Grassland Pastoral, we organized dinners, sang and laughed, and celebrated employees' birthdays, all of which achieved good results, strengthened communication among colleagues and enlivened the company atmosphere.
6. Assist department leaders in drafting administrative documents, holiday notices and warm notices. The new year means new opportunities and challenges for us.
Summary of personal work of assistant administrator 4 20xx years is an extraordinary year. This year is my first year out of campus and into the society. During this year, with the guidance of leaders and the support of various departments, the administrative work was carried out smoothly. Therefore, in this year, my personal working ability and ideological quality have made great progress. During this year, the Administration Department successfully completed the tasks assigned by the company leaders, improved the company's assessment system, and made efforts to make the company more standardized. Now make a brief summary of this year's work.
First, according to the post, this year's work situation
This year's main work is divided into three aspects, on the one hand, daily administrative work, on the other hand, assessment formulation and management, on the other hand, foreign financial and recruitment work. Daily administrative work mainly includes staff attendance, health management, staff meetings, staff collective activities, office supplies procurement, office equipment maintenance and other business personnel matters, which are basically recognized by the company leaders and the company's normal office is carried out in an orderly manner; The company system has changed many times in xx years, and assisted Manager Wang to formulate the assessment system; As for foreign property and recruitment, there are relatively few jobs. In this year, I cooperated with the census, handled the accident insurance for changing business personnel, contacted the recruitment school, and prepared to recruit cars.
Second, there have been some mistakes in the work, so we should analyze the reasons in time and correct them.
There have been some big or small mistakes in this year's work, probably because I just graduated and started to work, so I will make some small mistakes in some work, but I will correct them in time every time. Grow up in constant exploration, and finally sum up your own experience. Think everything through, and do everything yourself. There is also insufficient preparation for some things, which leads to low work efficiency, so we should pay attention to it and improve it in the future work. This year, with the help of others, under the careful guidance of leaders and the reminder of colleagues, many mistakes have been corrected, so I sincerely thank them for their help!
Third, there is growth in work.
In this year's work, I have been groping and accumulating experience. Therefore, both in personal life and work ability have been greatly improved. Andu really taught me a lot and gave me a good opportunity to exercise my administrative ability.
There are really many people I want to thank here. I remember everyone's help and exercise, which will be an indelible part of my growth manager forever. This year has made me grow a lot. Thank you. Finally, I wish you all success in your work, good health, promotion step by step, extensive financial resources and long-term happiness in the new year!
Summary of personal work of administrative assistant 5 According to the needs of the company's development, I have the honor to serve as the company's administrative Commissioner from June 5438+ 10 this year, and I have the opportunity to show my administrative ability. During this year, with the support and help of company leaders and colleagues, I worked hard, focused on management, service and learning, played the central role of administrative coordination among various departments, and did my part to accomplish the company's annual goals and tasks, which also benefited me a lot. The work report for this year is as follows.
First, strengthen management and earnestly perform their duties.
1, strengthen employee attendance management, and correct many irregular attendance behaviors of employees through daily inspection and key rectification.
2. Supervise the implementation of the guard inspection system, carefully check the employee's dispatch list, exit card and release sheet, standardize the employee's entry and exit behavior and the visit registration procedure of outsiders, and ensure the property safety of the company.
3. Strictly follow the company's requirements, standardize employees' gfd, and strengthen the supervision and inspection of the company's employee code of conduct.
4, pay close attention to environmental sanitation, do a good job of supervision and inspection of cleanliness. Check the cleanliness of staff dormitory, office and production area regularly or irregularly to create a good living and office environment.
5. Strengthen the file management, and collect the files of all departments in time; Re-archive the files according to the file management standards.
Second, strengthen services and do a good job in logistics support.
The core of administrative work is to do a good job in "three services", namely, service companies, service leaders and service employees. Over the past year, we have done a good job in logistics support in security, canteen, dormitory, vehicles, reception, logistics maintenance, office supplies, welfare procurement and distribution.
"Safety first" is not only reflected in production, but also in the property safety of the company and the life and property safety of employees. In order to ensure safety, on the one hand, strengthen access control management and prohibit irrelevant personnel from entering the company; On the other hand, security guards patrol around the clock and report and deal with any security risks in time; The third is to close the west gate and move the non-motor vehicle shed to the north gate for centralized management, which not only reduces the risk of theft of employees' vehicles, but also prevents some employees from stealing iron blocks from electric vehicles, greatly reducing the possibility of employee theft. Since then, the company has never been provoked and stolen by outsiders, which has relieved the worries of the company and employees and enhanced everyone's sense of security.
Canteen is the focus of logistics support work, which is closely related to the normal work of employees! However, since the outsourcing of the company canteen, it has always been an opinion of employees. In order to solve the problem of employees' stomachs, we sang a three-step song and gradually improved it. The first step is to pay attention to food safety and cleanliness. On the one hand, we send security guards to check the purchased dishes every day, on the other hand, we personally investigate the procurement channels, and at the same time randomly check the hygiene conditions of warehouses, kitchens and tableware, and properly handle leftovers. The second step is to improve the taste, oil, water and meat content of vegetables and the quality of meals on the basis of ensuring the quality of goods. The third step is to reduce the price directly. Conduct extensive investigations, reasonably price products according to market prices, and squeeze out every unreasonable price moisture.
The dormitory is the place with the most contradictions and focuses. In this regard, on the one hand, reopen the table tennis room, purchase sports equipment, apply for telecom network TV, and enrich employees' spare time; On the other hand, check and deal with all kinds of faults in time to ensure the smooth flow of water, electricity, TV and network and the normal use of toilets; Find the internal contradictions in the dormitory and resolve or change rooms as soon as possible. Thirdly, in view of the poor sanitary conditions of the company's staff dormitory, I personally went to the room to point out the bad places and made on-site rectification. He refused to listen to instructions for many times and took punishment measures such as informed criticism, deduction of points and cancellation of welfare. After nearly two months of rectification, the dormitory hygiene has been greatly improved, and regular or irregular cleaning and hygiene teams have been organized for inspection, which has completely changed the messy phenomenon of the staff dormitory.
Creating a good working environment for the employees of the company is not only one of the important administrative tasks, but also a good image display of the company. To this end, strengthen contact with various departments in order to find faults in time and maintain them in time; The remaining problems were actively coordinated and handled, and a platform for parallel communication and problem solving was initially established, which solved the worries of various departments. The greening part of the factory is regularly trimmed and maintained by special personnel, the public areas are cleaned every day, and the doors and windows are cleaned regularly, which keeps the internal and external environment of the whole factory clean and tidy, provides employees with a beautiful and comfortable production and office environment, and establishes a good image of the company.
In addition, do a good job in cleaning and keeping warm vehicles, and actively cooperate with all departments of the company to use vehicles; Conduct fire drills, check the company's safety facilities and fire-fighting equipment with the safety officer to prevent problems before they happen; Supervise the procurement and distribution of office supplies and welfare products; The reception was courteous and courteous, especially the cocktail party in March, which was well received by customers.
Through the above measures, after a year of hard work, the whole logistics work and service level have finally reached a higher level.
Third, strengthen internal management and reorganize the logistics team.
After taking over administrative work, the first thing is to appease and stabilize administrative logistics personnel and promote outstanding employees. Except for the company's voluntary elimination, only 1 of the plumbers left for personal reasons, especially the security guards who had moved. No 1 person resigned voluntarily throughout the year, and two excellent security guards were promoted to monitor. Stabilize the workforce, at the same time streamline personnel and eliminate unqualified employees. The cleaning area and the health area were re-divided, and the number of cleaners was reduced from 7 to 4; According to daily performance, 1 driver and 1 administrative assistant were dismissed. This can not only perform their duties, improve work efficiency, but also realize the normal flow of personnel to absorb fresh blood. Third, strictly control new employees. In addition to strictly controlling recruitment, we should also strengthen the examination during the probation period and resolutely dismiss those who do not meet the requirements. In order to recruit 1 qualified security guards, dozens of people were interviewed, and only 4 people were eliminated during the probation period. Fourth, re-establish the management process. In order to strengthen management, the procurement process, goods in and out of the warehouse process, vehicle in and out of the warehouse process and so on have been formulated.
When reorganizing the security team, based on the basic understanding of the security team and various inquiries in the early stage, the existing security guards are first graded, excellent security guards are promoted and appointed, unqualified security guards are eliminated, and new players are actively recruited; Then, the salary structure and working hours of the security team were adjusted, which greatly improved the enthusiasm of the team members; In view of the negative working mood of security guards, on the one hand, the importance of security work has always been emphasized in the company, and the sense of responsibility and self-esteem of team members has been improved ideologically; on the other hand, supervision has been strengthened, supplemented by punishment, to further eradicate the inertia of security guards. These measures have achieved remarkable results, and the working attitude and mental outlook of the whole public security team have been completely changed. The whole logistics team is gradually on the right track, and my ability of analysis, planning and management is gradually reflected.
Fourth, strengthen study and improve personal ability.
Over the past year, I started with strengthening my own study, carefully studied the company's processes, group systems and other contents, and earnestly strengthened the consciousness of theoretical study. Because I have no experience in logistics management, I often learn by doing. Internal management of administrative logistics personnel, communication and coordination with various departments, participation in the preparation and reception of the reception project in March, supervision of the laying of pipeline sections in thermal power plants, rectification of squares, etc. There is no experience to follow, everything comes from groping, exercising and improving in learning.
The shortcomings and shortcomings of verbs (the abbreviation of verb).
This year, with the attention and guidance of the company's leaders, we have received great assistance from various departments and achieved certain results in administrative work. Although some achievements have been made, there are still many shortcomings, mainly in the following aspects: First, because administrative work is often meticulous, we subjectively hope to complete every job, but because of our limited ability, we can't do everything perfectly. Second, I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, and I don't play a sufficient role as a staff assistant for leadership decision-making. Third, the implementation of the system is not enough. Because the company's affairs are complicated and its energy is limited, there is a phenomenon that the system is not implemented enough. Fourth, I don't pay enough attention to the work and study of other departments of the company, and I am embarrassed to show my personal cultural level and excessive modesty. All these need to be solved in the future work.
The priority of intransitive verb 20XX.
When I first took over the administrative work, I also had a short period of confusion and self-confidence, but the encouragement and support of the company leaders enabled me to successfully break through the predicament and regain my confidence and enrichment! Through down-to-earth work, serious and profound summary and thinking, my work plan is clearer and I am full of confidence in myself and the company's development!
1. Take the company's internal training as an opportunity, strengthen the training and study of administrative logistics personnel, strive to improve the comprehensive quality of administrative personnel, strengthen the awareness of service, responsibility and management, fully mobilize the enthusiasm of work, and make the company's administrative logistics service management reach a new level;
2. Adhere to the principle of "safety first", do a good job in safety guarantee, and earnestly safeguard the life and property safety of the company and employees;
3. Continue to strengthen the internal management of dormitory, focusing on standardizing the hygiene and work and rest time of dormitory personnel, so as to make a new breakthrough in dormitory management;
4, earnestly do a good job in administrative logistics support, and strive to actively cooperate with various departments to do a good job in the coming year according to the requirements of each department.
I believe that under the leadership of the company and the joint efforts of the employees in the department, 20XX will surely achieve great success again!