In the process of actual claim settlement, the function of claim adjuster is mainly to survey and determine the loss. This kind of investigation and identification of losses is not a casual look, nor a cursory look, but an accurate investigation and evaluation of losses caused by automobile maintenance and automobile design and accidents. At the same time, according to the current automobile maintenance cost, the fixed loss pricing is carried out. After returning to the company, the surveyor should immediately file and classify the photos and documents of the accident site, and upload the survey report and photos to the insurance company's claims system and the company's core business system within the specified time limit. In other words, the auto insurance adjuster decides the amount of auto insurance claims.
Automobile loss assessors should have good professional quality, be sincere, be enthusiastic in service and be fair in handling affairs. In the process of insurance loss assessment, we should respect the objective facts and not resort to deceit or seek personal gain. Therefore, in addition to affecting the amount of claims, the professional quality of claim adjusters will also directly affect the speed of claims. In this era of pursuing efficiency, if the insurance company claims very slowly, then the insurance company will not get the support of the majority of car owners. Therefore, the work efficiency of claim adjusters also affects the popularity of insurance companies.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.